University IT Strategy Lunch and Learn, August 16, 2017 Mike Hofherr, Diane Dagefoerde, Tracey Richardson, Joe Roush, Tim Smith

University IT Strategy http://u.osu.edu/ITStrategy IS THIS A STRATEGIC PLAN? The IT Strategy is not a strategic plan. It is a common commitment to coordinate investments across these 7 areas during planning activities by each unit or by groups of partnering units.

Empower Teaching Innovation University IT Strategy http://u.osu.edu/ITStrategy INVESTMENT AREAS Mobile First Empower Teaching Innovation Advance Research Lean IT Effective Risk Mgmt Develop Talent Analytics Embracing mobile devices as the primary way people interact with the university. Ensuring a seamless mobile experience both on and away from campus. Analytics are an important consideration for the data available within individual systems and how they fit into the entire OSU data ecosystem. Helping units to leverage services and tools that advance adoption of technology-empowered courses and program delivery models. Technology solutions should enhance the reputation of Ohio State as a national leader in research to increase our ability to attract top faculty and students. Focusing on people, processes, and technology in order to reduce waste, variability, and inflexibility. Ensure compliance with regulations, information integrity, confidentiality and availability. Our ability to continually deliver innovative technology solutions depends on the knowledge and skillsets of our IT staff

Services can move as adoption increases. University IT Strategy http://u.osu.edu/ITStrategy What IT should be delivered at what level (core, common, unique)? TEACHING RESEARCH OUTREACH OPERATIONS Services can move as adoption increases. UNIQUE COMMON DAILY PRODUCTIVITY CORE INFRASTRUCTURE, UTILITIES

Benefits Seamless technology experience for students, faculty, staff, visitors Stronger central/local IT partnerships Excellence in resource investment and stewardship IT as an enabler for the University Strategic Plan

1 2 3 4 FY18-20 Goals Overview of Initiatives FY18-20 http://u.osu.edu/ITStrategy Overview of Initiatives FY18-20 Modernize the campus environment. 1 Help IT staff attain cloud certifications. 2 Launch analytics services. Achieve 3 and Green by 2018. Support University Strategic Plan goals. Make cloud services available for research. Govern the IT Strategy. 4 Phase out local server rooms and data centers. 3

1. Modernize the campus environment. By June 30th 2018: Collaboratively define modern, mobile-first services: Print Anywhere Project Anywhere Managed Network (Wired & WiFi; Cellular) Skype for Business Test services with early adopters. FY19-20: Services fully available at scale. College/VP areas adopt services.

2. Help IT staff attain cloud certifications. By June 30th 2018: One staff member in each College/VP area has attained a cloud certification FY19-20: Campus-wide training program focused on using cloud technologies at Ohio State

3. Phase out local server rooms and data centers. By June 30th 2018: Inventory and phase-out plan for each local facility in College/VP areas Readiness audit of OCIO services at the State of Ohio Computer Center (SOCC.) Needs assessment for common research server facility. FY19-20: SOCC services fully available at scale. Research server facility fully available (per needs assessment). College/VP areas carry out their plans.

4. Govern the IT Strategy. By June 30th 2018: IT Governance roles, responsibilities, processes established Qualifications and requirements for a seat at the governance table Shared decisions between central and distributed IT units Continual updates of the IT Strategy Governance tools in pilot IT Spend Dashboard IT Strategy Scorecard IT Roadmaps

Questions? Fall 2017 – we will share these goals with Deans, VPs, Fiscal Officers, IT Leaders, other stakeholders. Please share your feedback, questions, comments via the IT Strategy web site: http://u.osu.edu/ITStrategy Project Team: Diane Dagefoerde Tracey Richardson Joe Roush Tim Smith