A Guide to Recruitment As of 31 August 2007

Time to Recruit! First step to recruitment: There has to be a VACANCY! Post an AD to attract candidates Which resources attract wanted candidates? Newspaper Internet Labor Department Recruitment Agency Shenship’s Website Shenship’s BBS Shenship’s Bulletin Board

Response to the Ads Receiving RESUMES yet?! Resumes are CONFIDENTIAL Keep them to yourself unless you are working with someone for the recruitment Not all resumes received are candidates we are looking for Time to SCREEN When resumes are chosen, don’t wait too long to CALL UP! After the appointment’s CONFIRMED VERBALLY, send out a CONFIRMATION E-MAIL

Set up INTERVIEWS Try meet with 5-6 CANDIDATES in a day Response to the Ads continued... Set up INTERVIEWS Try meet with 5-6 CANDIDATES in a day Make sure to ADVISE THE RECEPTION of your schedule

First Interviews Candidates start to arrive Receptionist should ASK THE NAME of the candidate & take them to the conference room Ask the candidate to FILL OUT THE APPLICATION FORM IN ENGLISH If they don’t know how to write English, ask the candidate to try their best Application form obtainable from our intranet

Finished with the Application? Candidate FINISHES the application Receptionist COLLECTS the application Candidate LOOKS THROUGH: Main Company Brochure Rules of Work Job Orientation Program In-house Training Brochure All of these can be obtained from our intranet

The Interview Folder Receptionist prepares the INTERVIEW FOLDER consisting of: Completed application form Little Blue Book Company projection of all available years Basics on logistics Our HR policy Recruitment criteria “Attitude is Everything” Information on the benefits for the employees Evaluation form All this obtainable from our intranet Pass the folder to one conducting the interview

Before the Interview Interviewer SKIMS through the APPLICATION form while giving the candidate some time to look through our brochures Give the candidate approximately 15-20 minutes

Conducting the Interview Bring along sufficient name cards Get conversational! Things to GO THROUGH Don’t worry! There’s LOTS TO ASK Resume Get to KNOW THE CANDIDATE Application form Let them feel that you are interested in knowing them better! Re-ask some things already in the application form

Conducting the Interview continued... Our Company Give them our LITTLE BLUE BOOK & explain it briefly to them Pass the COMPANY’S PROJECTIONS to them & briefly explain Pass the sheets related to LOGISTICS and tell them this is just the basics Tell them what “ATTITUDE IS EVERYTHING” is all about & how it is incorporated into our criteria Explain the skeleton of our company, our HR POLICY All the candidates want to know about the EMPLOYEES’ BENEFITS, make sure the message given is clear

At THE END of the INTERVIEW Conducting the Interview continued... At THE END of the INTERVIEW Ask if they have any more questions If you don’t know the answer to their questions, ask them to e-mail you and forward their e-mail to the right person to REPLY BACK Remind them: this is JUST THE FIRST INTERVIEW If they are considered as a possible candidate, they will be invited for a second interview

First Interview: Evaluation Make sure to EVALUATE the candidate Jot down your impression of the candidate Does the candidate PASS? If the candidate is recommended for a SECOND INTERVIEW, immediately pass the interview folder consisting of Completed application form Evaluation form to the one conducting the second interview If the candidate ISN’T RECOMMENDED Pass the file to KY NG for his reference Keep his/her file for at least two weeks Don’t have to mention to the candidate unless they contact you about it Remember: We are not in the position to tell them why they cannot pass to the next stage

Second Interview Conducted by: EVALUATE the candidate KY NG (if not, then...) Division Head (if not, then...) Dominic KIANG (if not, then...) Fion LI EVALUATE the candidate PASS? Invite the candidate again (only if necessary) Whether pass or fail, all candidate files should be passed to KY NG at the end.

Confirmed Appointment When a candidate’s APPOINTMENT is CONFIRMED CALL the candidate Let them know of their appointment If they AGREE Let them know to be expecting your e-mail Prepare an appointment letter A sample can be found on our intranet Send out the E-MAIL with the appointment letter attached

Job Orientation FIRST DAY at work Now begins the Job Orientation Receptionist should lead the new colleague to the conference room Ask him/her to familiarize themselves with: Job Orientation Program Rules of Work Now begins the Job Orientation

Shekou’s Recruitment First Interviews conducted by Nicole & Tahreem Mondays: Nicole informs Tahreem of appointments for Tuesday Tuesdays Conduct 4-5 interviews Files of recommended candidates will immediately be e-mailed by Nicole to Fion CC e-mail to NG, Eric, and Tahreem accumulate ones not recommended Wednesdays: Nicole informs Tahreem of appointments for Thursday Thursdays accumulate candidates not recommended with ones of Tuesday email their files to NG (cc email to Fion, Eric, and Tahreem)

Schedule third interviews if necessary Shekou’s Recruitment continued... Second Interviews Fion to inform Nicole of when to schedule the second interviews Schedule third interviews if necessary *Try not to let an applicant wait for more than several days *If no more than 4 candidates can be arranged for a day, then interviews do not have to be carried out