Technology Orientation Presenters: Jim Dillon http://www.babson.edu/it © 2011 Babson College

Topics of discussion About IT Service Center (ITSC) Laptop hardware Babson resources

About ITSC Contact Information Email: support@babson.edu Phone: 781-239-4357 (HELP) Location: Horn Computer Center Room 220 www.babson.edu/it Telephone/Email/Walk-In Support Basic Technical Support: 7 Days a Week 24 Hours a Day Advanced Technical Support: Monday-Thursday 7:30 AM - 7:00 PM Friday 7:30 AM - 5:00 PM Saturday 7:30 AM - 4:00 PM Walk-In Support Monday-Thursday 7:30 AM - 9:30 PM Friday 7:30 AM - 6:00 PM Sunday Noon - 8:00 PM

The Babson Laptop Program Lenovo ThinkPad T400s Widescreen Intel Core 2 Duo P9400 2.4GHz 14.1 WXGA LED Backlight Intel GMA 4500MHD 2 GB RAM UltraNav (TrackPoint and TouchPad) with Fingerprint Reader 120 GB Hard Disk Drive, 5400rpm DVD Recordable 8x Max Dual Layer 6 cell Li-Ion Battery Intel WiFi Link 5100 Windows XP www.babson.edu/it

Getting to Know your ThinkPad Included Software Microsoft Windows XP SP3 (Windows 7 Available Upon Request) Microsoft Office 2007 Eset Nod32 Antivirus & Antispyware ThinkVantage Technologies Adobe Acrobat Reader Minitab

Laptop Responsibilities Never leave your laptop unattended No permanent markings or stickers Avoid eating or drinking near your laptop Avoid leaving your laptop in any extreme environment (hot/cold/damp) When transporting your laptop, always place the laptop in suspend mode (Fn+F4) or turn the machine off to help prevent hard drive failure and possible data loss

Babson Account Password Security Forgot Password? Passwords are case sensitive, 8 character minimum (letters, numbers, symbols) Forgot Password? Provide secondary email address (required) – ‘Portal’  ‘My Info’  ‘View My Profile’  ‘Change Secondary Email address’ Visit portal.babson.edu to reset

Viruses and Malware How does your system become infected? Websites P2P software Unknown emails and file attachments Chat tools Social Networking Sites How we help protect your system ESET Anti-virus Postini.babson.edu Windows updates Browse Safely!

Babson Email Email configured to forward to your existing email account

Babson Websites ITSC webpage (Landing site for IT) http://www.babson.edu/it Email configuration Printing configuration Troubleshooting / Tips & Tricks Announcements Portal (‘one-stop-shop’) http://portal.babson.edu My Drives Quick links to Babson websites (Blackboard, Library, Registrar) Email and Calendar Portal RSS Feeds Software Downloads

Babson Websites (continued) SharePoint http://sp.babson.edu Document management Team sites Collaboration E-learning http://elearning.babson.edu Free online training/video tutorials of Microsoft Products

Babson Websites (continued) RightAnswers http://answers.babson.edu Login with your Babson username and password Available from on and off campus Computer support 24 x 7 Answers to your IT questions Help with common applications Microsoft Office, Blackboard, e-mail, etc. Babson specific solutions

Babson Network Wired Connections Wireless (SSID’s) Dedicated resource Fastest connection Wireless (SSID’s) Babson (preferred) OpenWireless Shared resource All laptops are preconfigured for Babson

Software Classroom Applications Microsoft Office Suite Portal – My Downloads EndNote Minitab Adobe Presenter FrontPage 2003 SPSS Statistics K:\Apps\ Adobe Acrobat Clementine GLEIM MatLab Palisades SAS Microsoft Office Suite Word Outlook Excel PowerPoint Access OneNote (Demo: HERE)

Software (continued) 24 Hour Lab (Horn 150) Adobe: After Affects, Premiere, Audition, Bridge, Dreamweaver, Encore, Photoshop Palisades Clementine SPSS SAS Minitab Kurzweil

Printing Configuring Network Printers Pharos Printing System To connect to a public network printer, simply point Internet Explorer to www.babson.edu/it/printers and follow the steps below: Select ‘Configure Public Printers’ Select ‘Undergraduate Students, Employees (Domain)’ Select the printers you want and they will be installed automatically. Pharos Printing System 12 hour retention Monitors Usage Reduces waste

Learning Tools: Blackboard blackboard.babson.edu Learning Management System Single on-line location for your course materials (homework assignments, syllabus, collaboration, etc.) When you enroll in a class it will automatically enroll you in Blackboard Approximately 98% of faculty use Blackboard. If you do not see a course, check with your professor NOTE: Internet Explorer is recommended over Firefox for Blackboard access

Location: Horn Computer Center Room 220 ? Email: support@babson.edu Phone: 781-239-4357 (HELP) Location: Horn Computer Center Room 220 PRESENTATION SLIDES: http://tinyurl.com/65xckpt www.babson.edu/it