My2N – Mobile Video Technical Training

What is 2N® Mobile Video and how does it work training Agenda 45 minutes What is 2N® Mobile Video and how does it work Compatible products Step-by-step setup Management & subscription purchases

2N® Mobile Video main benefits Video call over 3G/4G mobile data See from anywhere who is at your door, without the need to answer the call Open door by pressing the unlock button in the mobile application Easy remote configuration of the Helios IP intercom

2N® Mobile Video overview My2N is a cloud portal for partners and end-customers Mobile Video is a cloud based service running on the portal

2N® Mobile Video intercom 2N proxy server is 2N® NetStar SW PBX with the early media/video preview support. We are NOT using Asterisk as it does not support early media.

2N® Mobile Video mobile app 2N proxy server is 2N® NetStar SW PBX with the early media/video preview support. We are NOT using Asterisk as it does not support early media.

2N® Mobile Video compatible products 2N® Helios IP Verso 2N® Helios IP Force 2N® Helios IP Uni 2N® Helios IP Vario 2N® Helios IP Safety 2N® Helios IP Base

2N® Mobile Video compatible products 2N® Helios IP Audio Kit 2N® Indoor Touch 2N® Mobile Video app 2N® Helios IP Video Kit

2N® Mobile Video step-by-step setup Sign up to My2N cloud portal at www.my2n.com

2N® Mobile Video step-by-step setup My2N – Mobile Video Admin dashboard Free 30 days trial Admin can add and manage all devices and mobile users Subscription purchases management  

2N® Mobile Video step #1 – where to call from? How to add an intercom Option A – With Security code Option B – With My2N ID in the intercom’s settings  

2N® Mobile Video option A – security code Serial number of the intercom Security code from the card in intercom package* * To be available with any new intercom by the end of 2Q 2017

2N® Mobile Video option B – my2n id Follow FAQ – 2N Helios IP intercom - I don't have a card with the Security Code: https://2nwiki.2n.cz/pages/viewpage.action?pageId=60261026

2N® Mobile Video option B – my2n id Intercom web configuration – My2N section (System – Auto Provisioning – My2N/TR069)

2N® Mobile Video option B – my2n id Copy & Paste the My2N ID The intercom gets synchronised upon applying the settings

2N® Mobile Video option B – my2n id The intercom appears in My2N to be approved

2N® Mobile Video option B – my2n id Using 2N® Access Commander with My2N – it is recommended to set My2N first and then to disable the Automatic configuration mode.

2N® Mobile Video step #2 – where to call? Add a destination where to call Smartphone/tablet with the 2N® Mobile Video app 2N® Indoor Touch unit 3rd party IP phone or SIP application  

2N® Mobile Video step #2 – add smartphone Mobile user Existing one (Admin) New one – an email address is required to send the login details to the user’s mailbox  

2N® Mobile Video step #3 – call settings Assign devices to intercom buttons One button can call up to 5 users/devices simultaneously The amount of available buttons has to be manually verifyied with the exact HW configuration of the intercom  

2N® Mobile Video step #3 – call settings Intercom config synchronisation Configuration of each intercom is being automatically updated every 10 minutes You may manually speed it up by hitting the button over its web configuration interface (System – Auto Provisioning – My2N/TR069)  

2N® Mobile Video step #4 – go mobile Install the 2N® Mobile Video app Android – Google Play Store https://play.google.com/store/apps/details?id=com.nn.my2ncommunicator iOS – Apple iTunes Store https://itunes.apple.com/us/app/2n-mobile-video/id1188403431?mt=8  

2N® Mobile Video step #4 – go mobile Mobile application setup QR code sent to the device owner’s email or Manual entry of the login credentials

2N® Mobile Video is ready to call Device status Registered – intercom/phone is registered, mobile app is running in the foreground Ready – mobile app is registered, running in the background to be awaken up by push  

2N® Mobile Video account transfer to Another device All user settings & subscription are automatically transferred upon logging to the app from a different phone * Only one device can be active at the moment

2N® Mobile Video switch codes & labels Intercom switch configuration My2N - DTMF codes for switch 1-4, custom labels Mobile app – labels get synchronised automatically  

2N® Mobile Video phonebooks management Phonebooks & users All Helios intercoms are automatically added to the default phonebook Each mobile user gets the default phonebook assigned automatically Mobile app accepts calls only from devices assigned to the user’s phonebook Manual phonebook adjustments are intended for large installations  

2N® Mobile Video pricing 30 days free trial 30 days subscription 2€ (2.42€ including VAT) per device or $2.20 ($2.66 including VAT) per device Credit card payment Recurrent payments, service fee is automatically deducted from the card each 30 days.

Knowledge base 2n.cz wiki.2n.cz faq.2n.cz training.2n.cz Firmware Software Documents Order numbers Case studies Installation manuals - Physical installation - Technical parameters Configuration manual - Model differences - Licensing details Interoperability manual - Compatibility, integration Automation manual HTTP API manual How to guides 3rd party integration Troubleshooting Webinars 7 languages Each intercom has own installation manual. The configuration manual is same for all intercoms.

Get your free 2N® Mobile Video trial today! Thank you for your attention. Get your free 2N® Mobile Video trial today! sales@2n.cz

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