Transferable skills Chris Plant PMU

Purpose To ensure that NHS Wales maximises the talents of its staff with regard to AfC To reflect on new/improved skills developed during the project To consider roles to which these skills might be suited, both now and in the future

New/ Improved skills (1) Communication skills Creating newsletters Establishing Web Sites Producing briefing documents, reports, policies Presentation skills Creating presentations Giving presentations Fielding questions Delivering training (your own and someone else’s)

New/ Improved Skills (2) Organisational skills - planning to meet deadline after deadline (or sometimes explaining why you haven’t!) - Developing project plans - Adjusting project plans - Understanding the impact of changes - “managing upwards”: keeping your bosses informed and getting decisions from them - Establishing systems, processes

New/Improved Skills (3) Influencing/ Negotiation skills - For agreeing deadlines - In policy discussions - In meetings (e.g. agreeing courses of action) - “political” awareness of local, national and UK issues, and of different organisations… and using this to gain leverage or manage expectations locally

New/Improved Skills (4) Interpersonal skills - “Learning to play nicely” (Project leads, staff reps, all panels) - Dealing with conflict/tensions - Challenging and questioning - Building cases for change - Networking skills IT skills - Excel - Power Point - Word - CAJE, e-KSF (ESR)

What else have you learnt? Job Matching Job Analysis Job Evaluation T&C KSF What your organisation looks like and how it works What other staff do all day (from JD’s, questions) … and this knowledge is still not widespread: do NOT underestimate your own knowledge!!

Possible applications for these skills Task roles – what carries on? JM, JA and JE – for new and changed roles Policy lead roles (USH, on call, annual leave, sleep ins, Annex O arrangements) plus existing policies to get them AfC compliant T&C lead roles – to educate “others” Trainers for JA/JE/JM KSF advisers – outline writers, Directorate/ Division based champions, policy advisers, consistency checkers, reviewers Staff representatives &HR staff – partnership champions, organisational change advisers

Possible Applications (cont’d) Organisational roles Workforce modernisers Service redesign roles Learning representatives ESR project lead Systems administrators (JE, KSF and ESR) Other project roles

Summary NHS Wales has developed hundreds of staff in ways which have radically altered and enhanced their skills sets. By thinking creatively about the roles into which these staff may be developed/ deployed, NHS Wales may continue to harness the talent, knowledge and experience associated with the new and lasting arrangements that are embodied in Agenda for Change. The ball is in your court, as individuals and as organisations Use the KSF framework to assess and reflect on your own skills