Canada’s Real Estate Company Broker/owners and managers. This presentation is designed to allow you to select those slides most pertinent to your next sales meeting. If you have feedback or questions, please email communications@royallepage.ca. The original template for this presentation is available on Marketing > Marketing Resources > Canada's Real Estate Company Campaign Royal LePage Update Canada’s Real Estate Company News about the tools and services available to help you succeed

Sales Meeting Agenda June 2017 Royal LePage REALTOR® Business Code of Conduct and Ethics policy Richard Robbins: 5 things to master in real estate National Garage Sale for Shelter VIDEO: Buffini & Company Smart Studio: ClientClick websites Benefit from your CRM Genworth Canada first-time homebuyers study Smart Studio survey The Red Market: June promotion VIDEO: 60 second quick tip VIDEO: Creating listing kits Moving tips from Atlas Canada Answers to your FAQs Webinar training in June “No brand attribute is more important than trust in determining which REALTOR® a consumer will choose to work with.”

Royal LePage REALTOR® Business Code of Conduct and Ethics policy At Royal LePage, it has always been our policy that all of our activities be conducted with the highest standards of honesty and integrity and in compliance with applicable legal and regulatory requirements. The Royal LePage brand has substantial equity. Its significant value, built up over more than 100 years, is something we take great strides to protect. As such, we encourage you to raise concerns that may negatively impact the brand including unethical, illegal or unsafe behavior. Concerns should first be reported to/discussed with your broker or manager, as he/she may be able to help you determine next steps and aid in the resolution of concerns related to day-to-day operations and business. When a concern regarding an ethical lapse is material and has the ability to damage our business and/or brand, is the subject of news stories, or is something that requires our assistance, you, your broker or manager should also contact Royal LePage Canada in confidence via our Ethics Hotline. Please use the document linked below as a guide to determine what types of concerns should be reported, and where to direct each type of concern. Click here for guidelines Ethics Hotline: 1.866.669.4899

Video: The Giver’s Guide to Greatness Brian Buffini on Leveraging the Stacking Effect

The Giver’s Guide to Greatness Brian Buffini teaches how with the “Stacking Effect” (which he says is based on the “8th wonder of the world,” compound interest), you can multiply your referral business by building and investing in relationships. Sort, qualify and target who you contact Communicate you care Build community and a network of proponents “Work with the people you want to work with, pour yourself into them; all the work is worth it when you’re doing it for the right people.” – Brian Buffini Watch the video Complete the worksheet here

Buffini & Company recommends using a CRM Smart ways Smart Studio will elevate your business: Automated action plans for leads, buyers, sellers, and past clients All of your leads funnelled into one place, regardless of source Automated drip marketing nurtures repeat, referral and new business. Rank and classify your contacts Smart Studio is available at no additional cost to you rlpNetwork.com > Marketing > New! Smart Studio

Survey: Help shape the future of Smart Studio Watch your email for your Smart Studio Survey – coming June 6. Share your insights about the recently-launched Smart Studio. Your feedback will help shape future enhancement and development of the platform. Are you using it to nurture leads? What marketing templates are you using? Did you participate in training or access training resources? Whether you use all components of the system or just part, we are looking for your feedback. Deadline for responses is June 14. Smart Studio rlpNetwork.com > Marketing > New! Smart Studio

Smart Studio quick tips Learn to track your referrals in Smart Studio in this 60 second video When you complete an action plan task in Smart Studio, note the ‘referral received’ button which allows you to quickly create a new referral lead. Click on the image at right to view the video -- part of a monthly series of quick tips for Smart Studio. And, be sure to view more helpful videos tutorials on rlpNetwork > Marketing > New! Smart Studio Learn about the “Suggest someone to call” feature in Smart Studio Learn how you can easily capture a referral in Smart Studio rlpNetwork > Marketing > New! Smart Studio Also visit rlpNetwork >Training

Waiting for listings data? Market your listing now without having to wait for listings data from your board. It can take up to 48 hours for your listings data to make it’s way to Smart Studio. But, you need your listing marketing now! No worries. Create a Listing Kit of feature sheets, postcards, slide shows and single property websites instantly with this time-saving tactic. Watch this 3-minute video to create your Listing Kit now. Watch this 3-minute video to quickly create your Listing Kit without your listings data. rlpNetwork > Marketing > New! Smart Studio Also visit rlpNetwork >Training

Answers to your FAQs Explore additional Smart Studio training Webinars to answer the most-asked questions about Smart Studio, based on feedback from Learning Services’ in-person workshops held across Canada this spring. Importing your contacts - Thursday, June 15, 2 p.m. to 2:30 p.m. EDT https://www.eventbrite.ca/e/importing-your-contacts-tickets-34756763415 Single Property Websites - Tuesday, June 20, 2 p.m. to 2:30 p.m. EDT https://www.eventbrite.ca/e/single-property-websites-tickets-34756775451 Lead conversion - Thursday, June 22, 2 p.m. to 3 p.m. https://www.eventbrite.ca/e/lead-conversion-tickets-34756791499 Explore additional Smart Studio training rlpNetwork > Training > Webinar Training > Growing your business with Smart Studio

Webinar training in June Sign up for these June webinars, which are offered at no cost to you. Register even if you cannot attend and you’ll receive a link to the recorded version following each event. Webinars: Building Your Tech Toolkit - Facebook Business Page - Wednesday, June 7, 2 p.m. ET/11 a.m.PT Understanding today's First Time Home Buyer - with Genworth Canada. Tuesday, June 13, 2 p.m. ET/11 a.m. PT Welcome Webinar - Wednesday, June 21, 2 p.m. ET /11 a.m.PT Bienvenue chez Royal LePage - Mercredi, le 21 juin de 11h a 12h - https://www.eventbrite.ca/e/billets-webinaire-bienvenue-chez-royal-lepage-29153253165 Learn more rlpNetwork > Training

5 things to master in real estate Highlights from the past Sales Success webinar featuring Richard Robbins Develop innovative marketing that creates distinction Demonstrate your expertise and share your market intelligence Be an influencer not an order taker Build real relationships with real people Let your passion drive your performance Watch the webinar 5 key areas to master in real estate

Thank you, Garage Sale participants! More than $150,000 raised in a single day! The Royal LePage Shelter Foundation extends their warmest thanks to the hundreds of volunteers, donors and shoppers who made this year's National Garage Sale for Shelter so successful. Thank you for helping to make your communities safer and more hopeful for women and children escaping violence. Save the date! 10th Annual National Garage Sale for Shelter: May 12, 2018 rlpNetwork > Shelter > Shelter Events & Campaigns > National Garage Sale for Shelter

Introducing Collage – ClientClick’s newest design Try the new Collage design on a 60-day free trial! Call ClientClick at 1.866.315.0142 for a one-on-one with a representative to: Set up your site Add personalized content Integrate your listings automatically Start your free 60-day trial today rlpNetwork > Marketing > ClientClick

2017 First-time homebuyer study by Genworth Canada First-time homebuyers continue to believe owning a home is a wise financial decision and can adapt to today's challenging housing market. A snapshot of first-time homebuyers. Based on the 2017 Genworth Canada First-Time Homeownership Study Visit Genworth.ca to see the full infographic. A copy of the full presentation can be found on Genworth Canada’s investor site, under the most recent news release. Helping Canadians achieve the dream of home ownership www.homeownership.ca

Red Market promo for June Celebrate Canada’s 150th anniversary with savings on “Canada’s Real Estate Company” branded items: Save $7.50 per package. Water bottle and sunglasses combo. $27.50 per package of 10 Save $11 per package. Flying disc. $19 per package of 10 Save $10.50 per package. Koozie drink insulator with bottle opener. $24.50 per package of 10. *Taxes and shipping extra. Please allow 10 days for shipping. Watch for ongoing offers from The Red Market on similar “Canada’s Real Estate Company” items through to Labour Day. Offer expires June 30 rlpRedMarket.com or 1-844-881-9058

Tips for packing china Professional tips to help your clients safely pack their china for a move Use sturdy, medium sized cartons with 3-4 inches of crumpled packing paper on the bottom for cushion. Individually wrap plates using 1-2 layers of newspaper, then bundle in stacks no greater than four. Never lay plates flat in a carton as they are more likely to break. Always place them vertically. Plates form the bottom layer of the carton, followed by bowls, then cups and other light fragile items. Separate each layer with newspaper and fill empty spaces with a cushion of newspaper. Mark top of carton “Fragile” and “This Side Up”. For additional packing tips visit atlasvanlines.ca > moving tips > packing tips

Thank you For more information on content presented in this presentation, contact the following Royal LePage Canada departments: Communications: communications@royallepage.ca Customer Care: help@royallepage.ca Marketing: marketing@royallepage.ca Learning Services: learningservices@royallepage.ca Royal LePage Shelter Foundation: shelterfoundation@royallepage.ca The Red Market: redmarket@royallepage.ca