T-Mobile Service Transition Timesheet Tool Proposal / Mockup / Statement of Work RAM Architecture & Design Infrastructure User Interface Development Testing & Documentation Bill Jones Phase 0 - Complete Requirements Time Estimates Problem Statement/Pain Points Planning & Strategy Robin Jacobs Rachel Harnasch Phase 1 - TBD Phase 2 - TBD Project Owner Toni Green FieldGlass liaison File Transfers Imports/Exports Requirements Systems Design Features & Metrics

Opportunity Statement Opportunity Statement – Nearly every step of the timesheet process is error prone, disorganized, and a huge waste of time. With a few simple updates to our processes and the implementation of the Timesheet Tool (which we already have), we can resolve nearly every issue from selecting projects to charge to validating submitted timesheet. Nearly everything can be automated and instantly processed. Proposal – 4 step process. Make a pilot group for Timesheet Tool - Phase 0. Present Excel version against Visual Studio Windows Application version. Take TT to Phase 1 – Release in stages Take TT to Phase 2 – Release in stages Success Criteria – 100% adoption, nearly 100% automated, near zero FieldGlass upload errors, total annual time savings > $150K and/or 45 hours a week. Returned timesheets should be significantly reduced. Validation should take a fraction of the time, and timesheets should only take a few minutes for those who bill to all projects. Opportunity Statement

Current Timesheet Process Clarity Data Update New projects are added, updated, deleted. Timesheet Admin allocates Clarity projects so employees can bill Project Plan Update Get Project Plan PR Codes for timesheets Do a Clarity lookup for SAP codes Filter out dark, restricted, Op, etc. Request Clarity allocations for missing projects Validate that each project is in FG list Update FG CSV if necessary FG Upload CSV Locking issues Delays CSV export to FG waiting for people to check in and out People enter data incorrectly Prep and Send to FG Complete/Submit Timesheets Manual add each project to FG and Clarity Calculate daily hours per project Adjust for Time Off / Overtime Compare delta Approve/Reject Timesheets Compare allocations against Project Plan Find delta for Clarity to FG Find delta for Time Off Calendar to timesheets Repeat Process for the Rejects Several complicated and tedious steps with current processes. Current Timesheet Process

Proposed Timesheet Process Clarity Data Update New projects are added, updated, deleted. Timesheet Admin allocates Clarity projects so employees can bill Automate allocations based off master list Audit PR to SAP mapping for accuracy Project Plan Update Get Project Plan PR Codes for timesheets Do a Clarity lookup for SAP codes Filter out dark, restricted, Op, etc. Request Clarity allocations for missing projects Validate that each project is in FG list Update FG CSV if necessary Timesheet Tool Employee Enter PR codes, get complete list of projects Auto submits FG CSV records Admin Email late people Generate CSV FG Upload CSV Locking issues Delays CSV export to FG waiting for people to check in and out People enter data incorrectly Prep and Send to FG Complete/Submit Timesheets Need a way to bulk add a list to Clarity Calculate daily hours per project Adjust for Time Off / Overtime Compare Delta Approve/Reject Timesheets Compare allocations against Project Plan Find delta for Clarity to FG Find delta for Time Off Calendar to timesheets Delta automated with Phase II of Timesheet Tool The Timesheet Tool reduces most of the work, from hours to minutes. Key Proposed Timesheet Process = Obsolete = New Feature

We can leverage what we have Phase 0 of the Service Transition Timesheet Tool is complete

Select, Paste, Click….DONE! Service Transition Timesheet Tool For Submitters – Easy as 1, 2, 3 Select your name enter you list of PR Codes click the button. Note 1: Creates the list below Note 2: The SAP codes are automatically added to the FieldGlass upload CSV for you. Finds SAP Codes Found in Clarity master list? Previous error trying to upload to FG? The Yes values are auto added to the CSV Found in FG master list? Finds Project Names Passes all tests to bill to Clarity and FG Do you have it in your personal FG list? Select, Paste, Click….DONE!

Phase 0 User User list of projects with all data Auto submit FG Uploads Admin Refresh Who has/has not Email Generate CSV Phase 1 Clarity db connection – live data SharePoint Time Off Calendar – live data FG – Timesheet history – drop file FG FTP Drop File FG FTP Intake Files Automate Validation