FM Through the Shared Services Looking Glass 31 March 2017
Agenda Industry Trends International Case Study Multi- Agency Considerations Local FM Procurement Process Questions
Industry Trends Across Government Facilities Management Contract (AGFMA)- SA Building Maintenance Contract (BMW)- WA Consolidation in NSW Councils Auckland City Council: 8 council’s combined Currently procuring largest council contract in the southern hemisphere UK Tri- Borough FM Contract
Tri Borough FM Contract Austerity Measures Sovereignty Guarantee 150M pounds FM contract Substantial Savings Framework Agreement
Key Benefits Optimised bid costs Economies of Scale Stanardised SLA’s/ KPI’s Performance Leveraging Big Data Responsible response to austerity pressures Supports low council tax strategy
Key Enablers Standardised asset hierarchy Standardised SLA’s/ KPI’s Sovereignty Guarantee Critical Mass Scalable Model
Key Enablers Robust Baselining Validated Property Lists Validated Asset Registers Building Condition Audits Asbestos Registers
Key Enablers Forward Works Programmes Service Level Agreements Competent Management Team Output Specifications Performance Mechanisms
Multi- Agency Considerations Standardisation of Process Similarity of Customer Requirements Geographically Clustered Sites Centralised Control Financial Imperative Compatibility of Systems Readiness + -
Local FM Procurement Process Peer Group Survey Service Standards Development Market Sounding Data Pack Validation Management Team Development
Local FM Procurement Process Expressions of Interest (EOI) Pro forma Evaluation Matrix Evaluation Report
Local FM Procurement Process Invitation to Tender (ITT) Form of Contract Output Specification Performance Mechanism (KPI’s) Pricing Schedule Evaluation Matrix Evaluation Report
Market Sounding- Key Messages Eleven respondents to market sounding 16 respondents to EOI process Attractiveness rises with: Contract length Annual Value Partnering Approach TFM Contract Most Popular RWL of $500 to $2,000 acceptable
Questions