Polycom UC Software 5.5.1 Summary Name Title Hello My name is <your name>. Today, I am here to talk to you about the benefits of Polycom UC Software

UCS 5.5.1 Skype for Business Feature Summary New features – Skype for Business Description Skype for Business UI Enhancments New “Skype look” on VVX 500 and VVX 600 series phones Quality of Experience Monitoring Quality of Experience (QoE ) Monitoring offers helps IT staff troubleshoot problem calls with MOS score, packet loss, latency and jitter information On-line sign in Easily sign in your phone from any PC web browser or mobile phone as a new sign-in option Distribution List Expansion The Distribution list of the UI now has the capability to expand the groups Log Uploads Logs can be uploaded to a targeted server without any required user action Device Lock End Users can lock their phone to prevent others from using it. When locked, predefined emergency numbers can be dialed

New Skype for Business User Interface (UI) Benefits Incorporates Skype for Business color scheme and iconography For VVX 500/600 series models only Provides a consistent look to UI elements on Skype for Business PC client and other Skype for Business optimized endpoints Functionality Same functionality, different look The new user interface (UI) looks a lot more like the Skype and Skype for Business clients with a similar color palette and icons. It’s a very clean and intuitive look that extends the state of the art experience of the leading Unified Communications and Collaboration platform to the award winning Polycom VVX phones.

Quality of Experience Benefits Functionality Provides quality experience measurements for a Skype for Business audio call Use the Skype for Business monitoring server or tools like UC Commander to view detailed session data Functionality QoE enabled with Skype for Business base profile Sends QoE report at the end of each call Report on (Round trip delay, Jitter, Lost Packets, MOS score) With any UC or VoIP initiative, there is a great deal or attention given to network readiness and performance. For success, there are 3 phases to consider; plan, deliver and operate—as discussed in Microsoft’s Skype Operations Framework. In the operation phase, we need to have the tools available to “Monitor” and “Report” on incidents that may affect a user’s call experience. UCS 5.5.1 delivers a new feature that supports monitoring the VVX phones performance in both Microsoft Cloud PBX and Skype for Business on-premises deployments—with support for Microsoft Quality of Experience Monitoring Server Protocol (MS-QoE). With this feature, administrators can now monitor the VVX user's audio quality and more easily troubleshoot voice call problems attributable to network issues. QoE in Polycom VVX phones is powered by Telchemy’s VQMon module. By default, the phone sends QoE report at the end of each call with round trip delay, jitter, lost packets, and MOS score statistics. The phone’s QoE stats can also be queried directly from the Web Configuration Utility

Online Sign-In Benefits Functionality Easily sign in your phone from any PC web browser or mobile phone Alternative from using pin authentication Functionality Optional sign in method along with Pin Auth, User credentials and BToE sign-in Online sign-in provides a URL Once you authentication to the web page, the VVX will automatically sign in Easier sign in Signing into your VVX phone for the 1st time just got easier for VVX users running on a Microsoft Cloud PBX (Skype for Business Online). While it’s always possible to enter your login credentials and password from the phone itself, it’s often a lot easier for many users to enter letters and numbers from a computer keyboard—especially when compared to button navigated alpha numeric character entry on the VVX 201, 300, and 400 series phones. With UCS 5.5.1, you can now sign into your Skype for Business Online account using the web sign in method, which allows you to sign into the phone with your Skype for Business Online account using a web browser.

Distribution List Expansion Benefits Adds email distribution lists (Exchange) on the phone as an expandable contact list Quick access to contacts via lists Saves you the time of creating the contact lists manually Functionality Add an exchange distribution list from Skype for Business Client Expand the list from the phone contacts 2 3 4 5 1 Find team members from your phone Why create new contacts lists on your phone when you already have useful lists that you in email? UCS 5.5.1 further enhances your group list management on your VVX phone with the integration of email distribution lists—allowing you to expand an email distribution list of contacts directly on your phone. So for example, on the VVX 500 screen bellow, clicking on “expand” would then display members of this list and showing each members presence status as well.

Device Lock Benefits Functionality Locks the phone and protects the sensitive information on the VVX like calendaring, call logs and contacts CX Feature Parity Functionality Lock code prompt only after new sign-in Can change the code from settings menu Supports Skype for Business device lock policies Supports emergency and authorized call numbers when locked BToE integration when locking and unlocking PC Undocking PC will auto-lock the phone Can disable feature from VVX with feature.deviceLock.enable=0 Phone lock with emergency calls allowed All of the VVX phones now support the ability to lock/unlock the phone in a Skype for Business environment. End users can lock their phones to keep other users from using their phones when they leave, giving VVX users a similar feature capability to the original phone lock feature on the CX series phones. A user can either lock the phone from the phone’s UI or with the Skype for Business client when connected with Better Together over Ethernet (BToE). While the phone is locked, predefined numbers from a list of numbers can still be called (Security or emergency numbers for example). This is important, because while you are gone and your phone is locked, your phone might be the closest phone to an emergency situation at hand. This feature is enabled ON by the Skype for Business server profile. Administers: Remember to set an appropriate policy and define a list of allowed emergency numbers appropriate for the office and country where the phone resides. Management tools like Event Zero UC Commander can make this task easier with its hierarchical layered configuration schema.

Log Uploads Benefits Functionality Uploads UCS diagnostic logs to same Skype for Business file store Logs out of box, there isn’t a need for FTP Functionality Enabled by default to store logs on SfB file store. Force log upload from web interface. Logs show the upload status

Name title Polycom Inc. Tel E-mail@polycom.com Thank You