Office 365 is your modern Office Microsoft Office365 12/26/2017 Slide purpose: Use this slide to welcome your guests and to set their expectations for the presentation. Presentation purpose: This presentation is designed to help you introduce the new Office 365 Business to small businesses (~1-10 users). This is a SKU-specific deck so it starts with business pains, then goes into how Office 365 can solve those pains, and then goes into the new Business SKU. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

What is Office 365? We all Know Microsoft Office Microsoft empowers small and midsize businesses by making technology a business advantage. With Microsoft, you can help customers choose their own path to the “modern business”, with flexible, complete and trusted solutions – from desktop to mobile, server to cloud.

Business need changed 43% 70% 70% SMBs use productivity apps on multiple devices3 of SMB employees work at more than one location 43% 70% Avg. Number of Devices On Which App Is Deployed of SMBs are looking to cloud-based collaboration software 70% of SMB employees use more than One Device SMBs are going mobile in a big way. According to research on worldwide SMBs by Forrester, 43% work at more than one location, and as you can see in the chart to the right, many are using productivity apps across multiple devices. Mobility is one driver for cloud-based solutions—as the latest is always available from the cloud, regardless of device. According to Forrester, 70% of SMBs are looking to cloud-based collaboration software—using or planning to use SaaS for collaboration in the next two years. With Microsoft you can open up new business opportunities in the areas of mobility and remote access. For example: Deliver complete mobile productivity solutions that combine the cloud, server, and devices. Sell Office 365 combined with Windows 8.1 devices for seamless access and built-in data protection. Extend the opportunity to the server, by offering remote access to on-site LOB apps with Windows Server 2012 R2.

Microsoft Office365 12/26/2017 Life before Office 365 Company has islands of information, the information is not saved centrally. Ownership of the files and data. Multiple Copy of single file., lack of history. Safety and security of the file. Backup and Disaster recovery. Lack of mobility. Lack of collaboration. Work as a team Office 365 is your complete office in the cloud. When we say “complete office”, first of all, we mean the Office apps that you know and love – Word, PowerPoint, Excel, Outlook, etc. With Office 365, you get these same apps as you have always used them, as desktop apps. The difference is, you are now subscribing to Office. Which means, you will always get the latest version of these Office apps on your desktop, whether you are online or offline. In addition to desktop apps, you also get Office Mobile on your smart phones for viewing and editing on the go. We are now supporting Office Mobile for both iPhones and Android phones. For any other devices, or when you don’t have your devices with you, you still have Office Web Apps which allows you to open and edit documents and emails in any browser. But that’s not all, there’s so much more you get with Office 365. You get Office, [click] plus all these services and benefits. You get cloud-based productivity services hosted by Microsoft, including business-class email, file sharing, HD video conferencing, all working together and connected to Office so you have anywhere access to everything you need to run your business. It’s easy to set up and manage, with a financially- backed SLA and 24/7 technical phone support for critical issues. Office 365 is your complete office in the cloud and the best way to acquire the new Office. Here are the reasons why [click to the next slide]. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Office 365 Microsoft empowers small and midsize businesses by making technology a business advantage. With Microsoft, you can help customers choose their own path to the “modern business”, with flexible, complete and trusted solutions – from desktop to mobile, server to cloud. $

Office 365 is your modern Office Microsoft Office365 12/26/2017 Office 365 is your modern Office Full, installed Office applications on up to 5 PCs or Macs Online versions of Office—Word, Excel, OneNote and more Office for smartphones and Windows tablets and iPads® Slide purpose: Introduce Office 365 Business. Explain what is included in the plan. (note: the following slide helps explain the benefits of Office 365, so don’t feel pressured to tell that story on this slide). Talk track Office 365 Business is your familiar Office, but improved. It includes: When we say “familiar office”, first of all, we mean the full, installable Office apps that you know and love – Word, PowerPoint, Excel, Outlook, etc. With Office 365 Business, you get the most up to date desktop Office apps you have always used, along with great new additional features and capabilities. In addition to desktop apps, you also get Office apps on your tablet and smartphones for viewing and editing on the go. And if you forget your laptop at home, or leave it at the Office and need to access or edit your files, you have Office Online which allows you to access, edit, and share your documents by simply logging into you Office Online account from any browser.\ Lastly, with Office 365 Business you get 1TB of OneDrive for Business online storage so you can safely and securely save your files online and share them with others. This plan is easy to set up and manage, with a financially-backed SLA and 24/7 technical phone support for critical issues. You may be familiar with Office. Office 365 Business is that same familiar Office with new features. But more importantly, Office 365 Business provides a few great new benefits [click to the next slide]. Note for presenter: Keep in mind that most people, when they hear “Office 365”, only hear “Office” and think “Word, PowerPoint, Excel”. And when they hear “cloud”, they think “browser based apps” only, thinking this is only a browser-based version of Office, similar to Google Apps. So it’s important to take your time and labor on these 2 points specifically. Transition from previous slide by saying, “We understand what technology you need to help you manage the business challenges you are facing. We are excited that there is a new offering in the market that has been designed specifically for you….” © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Office 365 is your modern Office Microsoft Office365 12/26/2017 Office 365 is your modern Office Exchange Online Skype For Business 1TB of OneDrive for Business storage SharePoint Online Yammer Enterprise Social Media Slide purpose: Introduce Office 365 Business. Explain what is included in the plan. (note: the following slide helps explain the benefits of Office 365, so don’t feel pressured to tell that story on this slide). Talk track Office 365 Business is your familiar Office, but improved. It includes: When we say “familiar office”, first of all, we mean the full, installable Office apps that you know and love – Word, PowerPoint, Excel, Outlook, etc. With Office 365 Business, you get the most up to date desktop Office apps you have always used, along with great new additional features and capabilities. In addition to desktop apps, you also get Office apps on your tablet and smartphones for viewing and editing on the go. And if you forget your laptop at home, or leave it at the Office and need to access or edit your files, you have Office Online which allows you to access, edit, and share your documents by simply logging into you Office Online account from any browser.\ Lastly, with Office 365 Business you get 1TB of OneDrive for Business online storage so you can safely and securely save your files online and share them with others. This plan is easy to set up and manage, with a financially-backed SLA and 24/7 technical phone support for critical issues. You may be familiar with Office. Office 365 Business is that same familiar Office with new features. But more importantly, Office 365 Business provides a few great new benefits [click to the next slide]. Note for presenter: Keep in mind that most people, when they hear “Office 365”, only hear “Office” and think “Word, PowerPoint, Excel”. And when they hear “cloud”, they think “browser based apps” only, thinking this is only a browser-based version of Office, similar to Google Apps. So it’s important to take your time and labor on these 2 points specifically. Transition from previous slide by saying, “We understand what technology you need to help you manage the business challenges you are facing. We are excited that there is a new offering in the market that has been designed specifically for you….” © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Office 365 is your complete office in the cloud Microsoft Office365 12/26/2017 Office 365 is your complete office in the cloud Business-class Email HD Video Conferencing File Sharing Plus Anywhere Access Simple IT Management Financially-backed SLA Technical Support Office Desktop Apps Office Mobile Office Web Apps Office 365 is your complete office in the cloud. When we say “complete office”, first of all, we mean the Office apps that you know and love – Word, PowerPoint, Excel, Outlook, etc. With Office 365, you get these same apps as you have always used them, as desktop apps. The difference is, you are now subscribing to Office. Which means, you will always get the latest version of these Office apps on your desktop, whether you are online or offline. In addition to desktop apps, you also get Office Mobile on your smart phones for viewing and editing on the go. We are now supporting Office Mobile for both iPhones and Android phones. For any other devices, or when you don’t have your devices with you, you still have Office Web Apps which allows you to open and edit documents and emails in any browser. But that’s not all, there’s so much more you get with Office 365. You get Office, [click] plus all these services and benefits. You get cloud-based productivity services hosted by Microsoft, including business-class email, file sharing, HD video conferencing, all working together and connected to Office so you have anywhere access to everything you need to run your business. It’s easy to set up and manage, with a financially- backed SLA and 24/7 technical phone support for critical issues. Office 365 is your complete office in the cloud and the best way to acquire the new Office. Here are the reasons why [click to the next slide]. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Office 365 Plans Microsoft Office365 12/26/2017 Exchange Online EO Plan 1 EO Plan 2 Business Business Essentials Business Premium Enterprise E1 E3 E5 Office 365 is your complete office in the cloud. When we say “complete office”, first of all, we mean the Office apps that you know and love – Word, PowerPoint, Excel, Outlook, etc. With Office 365, you get these same apps as you have always used them, as desktop apps. The difference is, you are now subscribing to Office. Which means, you will always get the latest version of these Office apps on your desktop, whether you are online or offline. In addition to desktop apps, you also get Office Mobile on your smart phones for viewing and editing on the go. We are now supporting Office Mobile for both iPhones and Android phones. For any other devices, or when you don’t have your devices with you, you still have Office Web Apps which allows you to open and edit documents and emails in any browser. But that’s not all, there’s so much more you get with Office 365. You get Office, [click] plus all these services and benefits. You get cloud-based productivity services hosted by Microsoft, including business-class email, file sharing, HD video conferencing, all working together and connected to Office so you have anywhere access to everything you need to run your business. It’s easy to set up and manage, with a financially- backed SLA and 24/7 technical phone support for critical issues. Office 365 is your complete office in the cloud and the best way to acquire the new Office. Here are the reasons why [click to the next slide]. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

PROTECTION & COMPLIANCE Microsoft Office365 12/26/2017 What is Business Class Email Any where access Protection and Compliance. Visibility and Control ANYWHERE ACCESS PROTECTION & COMPLIANCE VISIBILITY & CONTROL Office 365 is your complete office in the cloud. When we say “complete office”, first of all, we mean the Office apps that you know and love – Word, PowerPoint, Excel, Outlook, etc. With Office 365, you get these same apps as you have always used them, as desktop apps. The difference is, you are now subscribing to Office. Which means, you will always get the latest version of these Office apps on your desktop, whether you are online or offline. In addition to desktop apps, you also get Office Mobile on your smart phones for viewing and editing on the go. We are now supporting Office Mobile for both iPhones and Android phones. For any other devices, or when you don’t have your devices with you, you still have Office Web Apps which allows you to open and edit documents and emails in any browser. But that’s not all, there’s so much more you get with Office 365. You get Office, [click] plus all these services and benefits. You get cloud-based productivity services hosted by Microsoft, including business-class email, file sharing, HD video conferencing, all working together and connected to Office so you have anywhere access to everything you need to run your business. It’s easy to set up and manage, with a financially- backed SLA and 24/7 technical phone support for critical issues. Office 365 is your complete office in the cloud and the best way to acquire the new Office. Here are the reasons why [click to the next slide]. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Protection and Compliance Microsoft Office365 12/26/2017 Protection and Compliance Policies to automatically preserve or expire email High-accuracy spam filtering Multiple virus-scanning engines Admin center provides advanced policy rules and reporting Transport Rule. External E-mail Office 365 is your complete office in the cloud. When we say “complete office”, first of all, we mean the Office apps that you know and love – Word, PowerPoint, Excel, Outlook, etc. With Office 365, you get these same apps as you have always used them, as desktop apps. The difference is, you are now subscribing to Office. Which means, you will always get the latest version of these Office apps on your desktop, whether you are online or offline. In addition to desktop apps, you also get Office Mobile on your smart phones for viewing and editing on the go. We are now supporting Office Mobile for both iPhones and Android phones. For any other devices, or when you don’t have your devices with you, you still have Office Web Apps which allows you to open and edit documents and emails in any browser. But that’s not all, there’s so much more you get with Office 365. You get Office, [click] plus all these services and benefits. You get cloud-based productivity services hosted by Microsoft, including business-class email, file sharing, HD video conferencing, all working together and connected to Office so you have anywhere access to everything you need to run your business. It’s easy to set up and manage, with a financially- backed SLA and 24/7 technical phone support for critical issues. Office 365 is your complete office in the cloud and the best way to acquire the new Office. Here are the reasons why [click to the next slide]. Firewall and Spam filtration © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

All employees in Europe Microsoft Office365 12/26/2017 Visibility and Control Powerful web based Control panel Roll based Access Control (Granular control over scope and permissions) Auditing Report Andy Ryan Systems Administrator Joanna Rybka Tier 1 Support (Europe) Donna Scott Compliance Officer Organization Management Help Desk Discovery Management Office 365 is your complete office in the cloud. When we say “complete office”, first of all, we mean the Office apps that you know and love – Word, PowerPoint, Excel, Outlook, etc. With Office 365, you get these same apps as you have always used them, as desktop apps. The difference is, you are now subscribing to Office. Which means, you will always get the latest version of these Office apps on your desktop, whether you are online or offline. In addition to desktop apps, you also get Office Mobile on your smart phones for viewing and editing on the go. We are now supporting Office Mobile for both iPhones and Android phones. For any other devices, or when you don’t have your devices with you, you still have Office Web Apps which allows you to open and edit documents and emails in any browser. But that’s not all, there’s so much more you get with Office 365. You get Office, [click] plus all these services and benefits. You get cloud-based productivity services hosted by Microsoft, including business-class email, file sharing, HD video conferencing, all working together and connected to Office so you have anywhere access to everything you need to run your business. It’s easy to set up and manage, with a financially- backed SLA and 24/7 technical phone support for critical issues. Office 365 is your complete office in the cloud and the best way to acquire the new Office. Here are the reasons why [click to the next slide]. Create users Set legal hold Edit retention policies Edit mobile security policies Create transport rules Manage dynamic distribution lists Configure UM Track messages Mobile device wipe View-only recipients Manage groups Multi-mailbox search Set legal hold All employees All employees in Europe All employees in the U.S. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Never be out of date again Microsoft Office365 12/26/2017 Save time and effort with a guided setup and deployment process With regular updates that occur automatically in the background, Office makes running your business a little less work Focus your efforts on your business and let Microsoft handle updates and security patching With Office 365 Business, you’ll never have to ‘upgrade’ your Office apps again. Office 365 keep you up to date with new features and tools so you can always deliver your best work. And because the latest innovation, features, and capabilities are updated to your Office apps every month, you’ll always have the most up to date software while making software updates and downtime a thing of the past. You’ll have more time to focus on your business and not IT with easy-to-use services that keep your data secure and available © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

You want technology that fits your needs Microsoft Office365 12/26/2017 You want technology that fits your needs Simplify, but Stay in Control Be More Productive Anywhere Work Better Together Get More for Your Investment Talk track Be More Productive Anywhere: Anywhere access is important because you want to provide users with easy access to email, content, and business-ready tools to work on the devices they already use. Even when you don’t have your devices, you want to be able to securely access your content and tools to do what you need to do. This is especially important when you are dealing with customer requests because you want to respond immediately and provide the best service. You also want to be able to create a sense of community, even when not everyone comes to work in the same office everyday. Work Better Together: You want technology that can help your people work better together, including: Having the same technology for everyone so it’s easier to communicate and share work Technology that understands and facilitates the social aspect of how people get things done these days Business tools that are built to work together out of the box to help you with email, creating documents, sharing documents, managing projects, and customer meetings Simplify, but Stay in Control: You want to simplify your IT infrastructure. You want to be able to control access to sensitive documents. You want to make sure all the services work with each other out of the box so you can spend less time integrating solutions and more time working on important projects. You need to know that your data is secure and that your systems won’t go down. You need to have a business continuity plan when unfortunate events happen, such as a power outage or natural disaster. You want IT-level phone support to be available when you need help. You want to secure all your mobile devices to help you work easier, not become a liability. Get More for your Investment: Every dollar counts. You want the best technology to support the growth of your business. You also want to make sure you invest in technologies that have the lowest total cost of ownership (TCO) but also the highest return in end-user productivity. You want to have predictability of your IT cost each month and be able to easily scale up and down. You want to simplify licensing, and one that supports the proliferation of devices in the workplace. You don’t want updates and new deployments to be a full-time job but still want to stay up-to-date to the latest technologies. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Be More Productive Anywhere Microsoft Office365 12/26/2017 We talked about how your “people need to work on many different devices” and that they have the best experience and the best tools when working on different devices. Let’s explore how Office 365 can help you with this… Be More Productive Anywhere © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

© 2012 Microsoft Corporation. All rights reserved © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.