SAP Integrated Business Planning

Slides:



Advertisements
Similar presentations
EUCLID Student Award Processing Preview Demonstrations Student Systems Presented by Matthew Taylor Student Systems.
Advertisements

Release Management in SAP David Osborne, Planning & Release Management, Canada Customs and Revenue Agency May 20, 2003 Session 2909.
Introduction <Header Title> Last saved: YYYY-MM-DD
June 18, Agenda Welcome Updates and Reminders New CT.gov Site eGovernment Applications Questions & Comments.
MyFloridaMarketPlace Roundtable January 21, :00 a.m. – 12:00 p.m. MyFloridaMarketPlace.
The Online Activity Module User Account and Contact Us June 5, 2013.
SharePoint Administrative Communications Planning: Dynamic User Notifications for Upgrades, Migrations, Testing, … PRESENTED BY ROBERT FREEMAN (
Document Module Features Streamlines the control, routing and revision process for critical documents and records Controls documents in any format (Excel,
 How to Reach Us  Service Support Levels  Support Definitions & Standards  Response Levels  Point of Contact  Our Escalation Processes  Expect a.
Zscaler Support Best Practices Guide Version September 27, 2016.
Academic Upgrading Welcome to the Academic Upgrading Online Information Session. This online presentation will outline what the Academic Upgrading program.
What’s New in Micro Focus SBM 11.2
California Department of Public Health, Office of AIDS, AIDS Drugs Assistance Program (CDPH/OA/ADAP) Pharmacy Program Provider Training.
Dynamics GP – You Own It … Why Not Use It? eBanking November 29, 2016
Interset Support Overview March 2017
DART Request Training for Korea Account Managers
All important information will be posted on Blackboard
Office 365 Security Assessment Workshop
Polices, procedures & protocols
Training Presentation December 2016
DART Request Training for New Zealand Distributors
Student Accessibility Services Test Accommodation Orientation
Student Accessibility Services Test Accommodation Orientation
HSU Requestor View.
DART Request Training For Asia Distributors
BAPI Communities.
Extend SAP integration
DART Request Training for Australia Distributors
IT Partners Conference Oliver Thomas 19 April 2005
Payroll User Group Meeting
SCPS Elementary School Summer Flex Schedule Notification
Azure Service Update Management Scenarios
SAP Enterprise Support, cloud edition for Cloud for Customer
SAP Enterprise Support, cloud edition for SuccessFactors solutions
Hyper-V Cloud Proof of Concept Kickoff Meeting <Customer Name>
VICTORIA'S FASTEST GROWING SMOKE DETECTOR SERVICE
GNOSIS eLearning Modules How-To Guide
ServiceNow Assessments
SQL Server BI on Windows Azure Virtual Machines
Procure to Pay Project Weekly EUAT meeting June 27, 2018
Exam Accommodations Guide for using the Exam Access module within myAccess to request accommodated exams with the Disability Center.
Kickoff Presentation Date of Presentation Presenter Name
SharePoint Administrative Communications Planning: Dynamic User Notifications for Upgrades, Migrations, Testing, … Presented by Robert Freeman (
MA Fall 2016 Instructor: Matt Weaver Office: MATH 615
Chapter Elections: Incorporated & Unincorporated
Why it is required and how to confirm
Preparing for NCPDP Joint Technical Work Group Meetings
State Elections: Incorporated & Unincorporated
Engineering Workbench Version 2.0
IT Technical Support Unit 12
AURA Meeting May 23, 2018.
APPLICATION LIFECYCLE MANAGEMENT(ALM) QUALITY CENTER(QC)
Porting Process : Denmark
Thank you for your Patience
APPLICATION LIFECYCLE MANAGEMENT(ALM) QUALITY CENTER(QC)
Studio day : Monday February 4
Wrap-Up and Q&A: Prepare for a New Semester
Region 8 Meeting Harvey Solomon, MD
The First Screening by the Embassy of Japan in Palau
Exam Accommodation Requests & Exam Policies and Procedures
Scenario Discussion.
Using the AIM Alternative Testing Module (for Students)
Scott Miller TSM Team Lead Ray Mah Architect, Foundation
Using AIM (for Registered Students):
Scott Miller TSM Team Lead Ray Mah Architect, Foundation
MA Fall Instructor: Tim Rolling -Office: MATH 719 -
SM Configuration Migration in the Cloud
UpgradeX and CloudSuite
Driving Successful Projects
Senior Assembly College and Career Readiness
Presentation transcript:

SAP Integrated Business Planning Upgrade Planning and Notification Process David Kahn | david.kahn@sap.com SAP Solution Management Updated June 2017

Plans are subject to change without notice by SAP. Why Upgrade? Contract: Software Changes SAP will proactively apply software updates and patches during the defined maintenance windows. In case a patch needs to be applied outside a maintenance window, SAP will notify Customer in advance. Upgrade Types Major Releases: 4 times per year Patches/Regular Maintenance: Every 2-3 weeks Plans are subject to change without notice by SAP.

Cloud and IBP SLA’s Customers should plan for systems not to be accessible during maintenance and major upgrade windows.

Upgrade Communications Where to find information? Customer Notification Important Notes, & Date confirmation What’s New & Release Notes Help.sap.com/ibp We asked to confirm the contacts and timing. SAP Upgrade Planning wiki Prior to Upgrade SCN Link to IBP Upgrade Communication Process PPT: IBP Upgrade Planning For patch releases of the software, SAP produces Release notes and email to communicate the updates and impact.

Upgrade Communications Where to find information? SAP Upgrade Planning wiki https://wiki.scn.sap.com/wiki/display/SCM/SAP+IBP+Upgrade+Planning Upgrade Maintenance Window Planning Area Activation Help Upcoming Planned Release Dates Excel Add-in update guidelines We asked to confirm the contacts and timing. Upgrade Policy and Communication Guidelines Scheduling Questions

SAP Integrated Business Planning applications Upgrade Process Major Release SAP will email customers and communicate a date for the Test and Production upgrades SAP will send an email notification approximately 2 weeks prior to the upgrade of the Test system Test system will be upgraded within the contractual window per planned date SAP will send an email notification that Test system has been upgraded Testing period will run for approximately 2 weeks following the upgrade of the Test system Production system will be upgraded at the end of the testing period per planned communicated date Production system will be upgraded within the contractual window per planned date SAP will send an email notification that the Production system has been upgraded Note: For multi-tier landscapes, SAP will incorporate the customer's upgrade strategy into the upgrade plan.

Deadline to report incidents no system availability SAP Integrated Business Planning applications Upgrade Approach Major Release Test Tenant(s) Productive Tenant(s) Current Release New Release Productive Upgrade Monday 3am EST/CET/CST Wednesday 11pm user’s local time Friday 10pm EST/CET/CST Friday 10pm EST/CET/CST 10 working days Customer Test Period Test Upgrade Customer Notification Mails Deadline to report incidents ~ 2 weeks Wednesday no system availability Mail 2/ 4 Mail 1 / 4 Mail 4 / 4 Mail 3 / 4 Note: For multi-tier landscapes, SAP will incorporate the customer's upgrade strategy into the upgrade plan.

Upgrade Notification Communication Example Sent out within a few days of Release Date Emails are sent from: sapcloudsupport@alerts.ondemand.com Tip: make sure your email software doesn’t block this email address to avoid it going to your SPAM/Junk Mail email. Emails are sent to System Notification contacts. Any SAP IBP contact adjustments should be sent to david.kahn@sap.com. We communicated that we would activate the planning areas and run a basic smoke test of your IBP instance. We also provided guidance on the Excel Add-in. Especially, how to get the New Add-in and how to work with both Add-Ins while working across both a production and test environment. We also communicated that you should test the system prior to the upgrade to production. We provided guidance on the new Process Visualization capabilities. .. And finally we emphasized that the URL would change.

Appendix

3-Tier Upgrade Process SAP customers have different 3-Tier upgrade scenarios: Dev à Test &  Prod Dev & Test à Prod Dev à Test à Prod   System Definitions Dev Reflect Prod configuration; QA of new configuration; performance testing Test Initial Testing (new configuration, upgrade testing) PROD Used for production We asked to confirm the contacts and timing. Note: For 3-tier landscapes, SAP will incorporate the customer's upgrade strategy into the upgrade plan. SAP has a recommended process for transporting configuration from one landscape to the next level. This is documented in the help documentation: http://help.sap.com/ibp#section2   (section 14)