Transamerica Retirement Services Presents 2nd Quarter Producer Web Conference June 3, 2002

Today’s Agenda Producer Web Site Impact Statements

All New Producer Web Site What’s new at www.TA-Retirement.com? What can the web site offer for you? How will using the web site translate into selling more business?

What’s New at www.TA-Retirement.com A new look and feel Portal page for all audiences Expanded product and Service information outside of log in User friendly navigation

What can the web site offer for you? Increased Functionality Detailed sales reports NBI Status Tracker Commission reports Quarterly and Annual Plan Sponsor Activity Statements Participant Data

www.TA-Retirement.com Portal Page

Personalized Producer Home page

Sales Detail

Participant Data- By Contract

Participant Contract Summary

Balance by Fund - Contract Level

Participant Level Statistics by Contract

Participant Level Data This page will show you the actual participant balances by fund, investment %, and money type. It will also help you to identify who the HCE’s are by viewing salaries. T is

Plan Contact List

NBI Case Status

Commission Earning Summary/Contract Report

Commissions by Contract- Transaction History

Accounting Statements

Case Search

How will using the web site translate into selling more business? Track Production Access to Participant Data. Contract Level Data NBI Status Tracker Commission Reports

How will using the web site translate into selling more business? Online Marketing support Online Prospecting Tools Online Retirement Planning Tools Online CE Seminar Request Form Online Marketing Materials Order Form Legislative Updates

Producer Web Conference Questions & Answers?

Impact Statements “Retirement Planning Assessment” Announcement June 3, 2002

Impact Statement Agenda Overview of the Impact Statement Eligibility Impact Statement Timeline for the Plan Sponsor Impact Statement Content Roles and Responsibilities Plan Sponsor Datasheet Questions

Overview Benefit of the Impact Statement Two Types - Participants and Non-Deferring Participants The statements are consistent with enrollment kit methodology; potentially may alter design to match new enrollment kit designs

Overview - Advantages of Impact Statement For the Participant: Plan for Retirement Educate For the Sponsor: Educate Employees Improves retirement plan with no cost For Producers: Enhance value added services Differentiate from the competitors Provide support for individualized consulting For Transamerica Retirement Services: Improves our competitive position and increases our sales close rate Encourages smarter participant investment decisions and increases participation and contribution levels

Overview - How Impact Statement Work TRS gathers info from Plan Sponsor Statements mailed either directly to the participants or to the plan sponsor for distribution No action is required by the participants

Eligibility Phase I Phase II to include: New Tier III signature service and TPA services business at TAE ($500k in first year deposits) - Rollout 6/3/2002 Phase II to include: All alliance business meeting $500k asset requirement (Penco, SEBS) Existing signature service (The Plan and other versions) Advisor Series Phase II timing and sequence TBD

Eligibility - continued Plan Types - 401(k) Plans only At least one fund in each of eight asset classes: Cash Bond High Yield Large/Mid Value Equity Large/Mid Blend Equity Large/Mid Growth Equity International Equity Small Company Equity

Impact Statement timeline for the Plan Sponsor

Impact Statement Content - Participant Version Personal information Where are you now in both deferrals and balances? How much annual income will you need to retire? What are your sources of retirement income? What can you do to meet your goals?

Roles and Responsibilities Transamerica Retirement Services Consultants Showcase Impact Statements during the sales process Explain the benefits of Impact Statements to the plan sponsors Explain the plan sponsor’s role in setting up the statement. Explain to the plan sponsor they must have 1 fund in each of the eight asset classes in the alternative mixes in order for Impact Statements to work Proposals will include pictures of the Impact Statements

Sponsor Data Sheet

Sponsor Data Sheet

Impact Statement Questions?