Fragmented Services: 7+ Average number of health related vendors employees need to interact with. Lack Engagement: 57% of large employers say that a lack of employee engagement Is their biggest obstacle to managing employee health. Rising Cost: 75% Chronic Illnesses account for 75% of cost and 70% of all deaths in the United States. Only 10% of prediabetes are aware of their condition. According to the 17th Annual Towers Watson/National Business Group on Health Employer Survey, 57% of large employers say that a lack of employee engagement Is their biggest obstacle to managing employee health. Navigating the healthcare system is complex. Insurance terminology is confusing. Despite best efforts transparency, wellness and decision support resources are under utilize.

Need to fine tune each of there…but I like how’s it’s organized to highlight what we do “high tech and high touch”

We make healthcare easier for your employees by: Only ONE number to call Access to top health, benefits and wellness experts Compassionate, personalized service Every interaction is tailored to the specific employee’s needs Customized engagement strategy Unlimited support, 24/7 Getting them the help they need, when they need it most

One report where you can easily see: Estimated ROI and savings Number and types of interactions Collaborative Case Factor Engagement rates by issue type Population risk Key Insights into behaviors Member feedback

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We make benefit administration easier for you by: Reducing the number of vendors you use Connecting all your benefits Customizing programs for your organization Lowering overall administrative costs Reducing your medical cost trend Increasing employee productivity and satisfaction Increasing benefit utilization and efficacy Easing the burden on your Human Resources staff

Our renowned team of informatics experts understands the power of making data easier to understand. Easy, makes data actionable and as a result, we change behaviors and impact costs by: Identifying members at risk for disease Closing costly and dangerous gaps in care Driving members to low cost, high quality providers Leveraging data as a baseline to: See the impact of integration and engagement Measure year-over-year improvements to member health and productivity Measure reductions of medical costs Tweak mix of benefits to better target the changing needs of an evolving workforce

High-Touch High-Tech Talented, experienced healthcare staff 100% unbiased and confidential Responsive, compassionate approach Go above and beyond to engage members High-Tech Team uses the latest technology to close gaps in care and ask the hidden questions Multiple ways to engage with us: phone, email, app, mail, text, chat. Tailored content delivered according to preferences and special health needs Engagement platform for healthcare on-the-go

Eliminate 4-7 Vendors One Integrated Report One Bill Average Engaged 40% (Best Practice 90%+) • Close more than 50% of gaps in care Over 2 years, the medical costs trend for members who interacted with Health Advocate was 28% lower than those that did not engage with us Average 110% to 120%. When clients give us their claims data the ROI Increases to +120% to +130%

National Provider of Healthcare Services Client Case Study National Provider of Healthcare Services Number of Employees: 50,000+ Challenge Large, diverse population made up of Union, non-Union and Managed employees Employees were struggling with complex benefit offerings with different variations and carriers Call volume continuing to increase Desire to improve the employee wellness and engagement experience Need to streamline account management services Added case study (needs some design help)

National Provider of Healthcare Services Client Case Study National Provider of Healthcare Services How We Helped Implemented a single, comprehensive solution to: Take both Union and Non-Union benefits into account Streamline the employee experience Increase engagement Employees called one number to access their benefits Personal Health Advocates and a team of experts: Answered questions Resolved issues Helped employees improve their health Program supported by healthcare data analytics and a single technology platform Added case study (needs some design help)

National Provider of Healthcare Services Client Case Study National Provider of Healthcare Services In the first 10 months after implementation: Health Advocate expertly managed: 45,000+ cases 160,000+ interactions Client experienced: 85% Member Engagement Significant increase in Wellness engagement: 35% of all cases 85,000+ interactions Over 90% of total clinical utilization Total aggregate savings: $5.8 million Productivity, Absenteeism and Presentation savings: $5.7 million Added case study (needs some design help)

One Partner One 800# One Dedicated Team One Reporting Package One Communication Program One Contract One Legal Review One Security Review One Integrated Benefit Solution

Thank you Name and Titile 000-000-0000 XXXXX@HealthAdvocate.com