Professional Opportunities Orientation Program September 6, 2001 Craig Walker IT Leader 1 1 1

Who We Are...Respected Among our Peers America’s Most Admired Company 1998, 1999, 2000 & 2001 World’s Most Admired Company 1998, 1999 & 2000 World’s Most Respected Company 1998, 1999, 2000 “What Makes GE Admired? … Leadership …” 5

Who We Are...A Growth Company GE Earnings Growth $12.7B 1990 - 2000 A Diversified, Technology, Manufacturing and Services Company …with a Rich History of Innovation….a Company to Watch for Future, Steady Earnings Growth $10.7B $9.3B $4.3B GE is a Growth Company. Earnings have doubled in 7 years and last year’s earnings were $8.2 Billion. GE Stock Has Grown Over 600% since 1990 GE is the only remaining stock on the Dow Jones Industrial Index today that was there back in the original index of 1896. Although, stocks fluctuate...GE has always maintained its value. We were the first company to hit a $300 Billion Market Value. Our Market Value today is around $327 Billion (based on $100 per share and current shares of stock are at 3.271 Billion)…this of course, fluctuates day to day as the stock price does. (NOTE You may want to check current stock price and multiply by 3.271 billion) 1990 1998 1999 2000 Earnings Have Nearly Tripled Since 1990 2 2

Leaders in Many Industries--Within One Company ! What We Do Aircraft Engines Appliances Aviation Services Capital Services Card Services Commercial Equipment Financing Commercial Finance Employers Reinsurance Corporation Financial Assurance Global Consumer Finance Global eXchange Services Industrial Systems Lighting Medical Systems Mortgage Insurance NBC Plastics Power Systems Real Estate Specialty Materials Supply Transportation Systems Leaders in Many Industries--Within One Company !

Who We Are…A Global Company Operations in Over 100 Countries Manufacturing Facilities in 25 Countries US Revenues 60% Revenues Outside US 40% Employees Outside US 137,000 44% US-Based Employees 175,000 56% We are a Global Company. By the year 2000, half of our Revenues are expected to come from outside the US. Right now about 40% of our employees are non-US Based. And we continue to grow and expand our global reach and services 40% of GE’s Revenues Come from Outside U.S. 3 3

Where We’re Going Four Main Growth Initiatives are Uniting Employees around the World and Directing GE’s Future Success Globalization: Every Aspect of the Company Services: Leveraging Technology to Provide High-Value Service Solutions in Served Markets Six Sigma: A Disciplined Methodology of Eliminating Defects from Products and Processes e-Business: The Internet Based Revolution that with It Brings Enormous Opportunity GE's ongoing business strategy revolves around four key Growth Initiatives--- Globalization (of every aspect of the Company), Services (a high technology effort to improve the performance our customer's installed equipment base ), Six Sigma Quality (a disciplined methodology of eliminating defects from products and processes), and e-Business (the Internet based revolution that with it brings enormous opportunity). Quality Initiative --Six Sigma is also driving our growth and is saved GE 1.2 billion in ‘98 alone. This initiative has become a way of doing business at GE. It is a methodology that incorporates measuring, analyzing, improving and controlling our processes. All employees are trained in this methodology and encouraged to embrace Six Sigma as a way of life at GE.

Information Technology at GE e-Business: “This Is the Greatest Opportunity Yet” "Never has there been a better time to be in a company with GE's business diversity than in 2001. It is increasingly clear that GE's initiatives are going to be a driving force for our success..." "Today, my focus is on digitization." Jeff Immelt Jeff Immelt: Business Update... February 16, 2001 “The success of GE’s high growth plan ... is absolutely dependent on Information Technology.” Jack Welch June 18, 1999 ONLINE EXCLUSIVE IT Recognized as a Key Growth Initiative and IT Professionals are in High Demand

Integration of technologies IT Evolution Technology Systems Process Process Change Analyst Technical Integrator Strategic P&L Systems Integrator Business Partner Functional Analyst Systems Specialist Service Technical Specialist Support Project Management Integration of technologies Mainframe Client Server ODC Buy vs. Make ERP Integrator; Multiple Systems Programmer Six Sigma E - Commerce Process Flow, Integration, Speed Manufacturing, Financials, Sales Today: Then: The evolution of an IT organization requires an evolution of skills...

Full-Time Entry Paths Information Management Leadership Program (IMLP) Communications Leadership Development Program (CLDP) Information Management Leadership Program (IMLP) Edison Engineering Development Program (EEDP) Financial Management Program (FMP) Operations Management Leadership Program (OMLP) Technical Sales Leadership Program (TSLP) Human Resources Leadership Program (HRLP) Business-Specific Leadership Programs Business-Specific Positions (See www.gecareers.com for more information) 9 9 9

The Information Management Program The purpose of IMLP is to develop your... business acumen leadership abilities technical aptitude In order to meet the future IM leadership needs of GE’s diverse businesses Designed to Develop IT Leaders of the Future

Your Diverse Rotational Assignments May Include e-Business/Web Development Six Sigma Projects Infrastructure Management Product Development Rotational Elements: Challenging Work With Defined Deliverables and Visible Impact Experiences with Distinct Technical Applications and Solutions Coaching/Feedback Sr. Level Visibility/Exposure Financial Sector Systems Project Management Process Re-engineering Manufacturing Systems Customer Interaction Quality Systems Telecommunications Real Jobs - Real Responsibility - Exciting Experience

Advice from Successful Executives Focus on current job performance. Do everything with a sense of urgency and drive to win. Make a difference on every job. Develop a reputation for delivering results above and beyond. It’s OK to think and talk about your career, but secondary to job performance and better when you are hitting the ball out of the park in your current job. 1. Performance

Advice from Successful Executives 1. Performance 2. Expertise Become proficient in one business/technical area. Build a strong functional competence. Look for opportunities to apply your expertise in a broader business context; multi-functional teams; process initiatives, etc. Learn Finance . . . it’s the language of business. Manage your career so that you can evolve (rather than leap) into a cross-functional assignment.

Advice from Successful Executives 1. Performance 2. Expertise 3. Ownership Don’t whine about your career. Others can provide advice but — in the end, you are responsible. Get in the habit of constantly developing yourself . . . like a professional athlete. Commit to continuous learning (deeper/broader). Develop skills as opposed to accumulating titles.

Advice from Successful Executives 1. Performance 2. Expertise 3. Ownership 4. Challenge and Visibility Take the hard job. Err on the side of the bigger challenge. Take on work that the business considers important. Seek out assignments with visibility, recognizing the upside and downside potential, then perform. Play offense with your career.

Advice from Successful Executives 1. Performance 2. Expertise 3. Ownership 4. Challenge and Visibility 5. Mentors/Supporters/Role Models Broaden your base of support. Take jobs with different managers/clients. Work for people who will challenge you. Seek out constructive input on a regular basis and don’t be defensive when you get it. Surround yourself with great people and learn from them. Be persistent. When you encounter the imperfect boss, hang in . . . Learn . . . make a difference.

Advice from Successful Executives 1. Performance 2. Expertise 3. Ownership 4. Challenge and Visibility 5. Mentors/Supporters/Role Models 6. Global Experience/Cultural Breadth Expose yourself and family to different regions and cultures early. Seek out positions which require interaction across countries and cultures. Consider assignments outside your home country (short or longer term), but prepare by becoming expert at something, by developing teaching, as well as functional skills, and by committing to get a specific job done.

Take Charge of your Career You are responsible for your career development You are responsible for your own happiness Your attitude is everything: Take Risks - Go outside comfort zone Focus on continuous learning Follow your passion - Have fun! Do Everything with Excellence