Satellite Air-time Billing System SATbill Training SATbill Satellite Air-time Billing System Overview

Product Overview Description Billing Process Coverage Key Features Optional Modules Benefits Customers Testimonials

SATbill Training Product Description “SATbill is a world class satellite airtime billing solution that is used by Inmarsat, Iridium, Thuraya and Global Star Service Providers to bill all their call types and value added services”

SATbill Training Product Description “SATbill streamlines the airtime billing process reducing billing cycles with fewer resources and with greater accuracy. Margin controls and cost of sales reporting within the system help drive up competitiveness and maximise profitability”

SATbill Training Product Description “SATbill is completely customisable and highly configurable. Existing services can easily be modified and new services can be added as and when required”

SATbill Training Product Description “SATbill billing documents can be sent out automatically by email and viewed through a secure online ‘Customer Portal’. Accounting systems can be updated with invoice data generated by SATbill using an accounting system connector”

SATbill Training Billing Process

Coverage Handles time, data (GB, MB, KB) and event-based calls, including packet and 256-bit Inmarsat C data. Supports D91-style, TAP II, tab delimited, CSV-based and customer-specific CDR formats from more than 30 different providers. The services covered include BGAN, Aero, FBB, SBB, SPS, GSPS, IsatPhone, IsatHub, B, C (inc. LRIT & VMS tracking), Fleet, M, mini-M, M4, Coastal Radio, Globalstar, VSAT (inc. Pharostar), Skyfile, Thuraya and Iridium (“Classic”, OpenPort, Short Burst Data and GO!).

Key Features Automatic loading and mediation of CDR files from incoming emails, ftp and/or file system locations. Contract (post-pay) and Advance Pay tariffs supported. Invoices may be generated at any level: Terminal/SIM, air-time agreement, installation and customer. Multiple billing entities are supported, including the use of different logos, tax codes and bank details.

Key Features Full support for installations including tracking of which terminal is on which installation. Handles all monthly or annual subscription and service charges, including part-period charges. Handles complex value and volume-based bundles and allowances for all services, including SCAP. Provides alternate pricing options for ‘Roaming’ calls.

Key Features Automatic email broadcast of billing documents to your customers. Billing Groups allow invoices to be generated for one or more services. Cost of sales reporting available in Excel format showing the margins you are making from each service, installation, branch office, provider etc. Full multi-currency support.

Optional Modules Hot Billing: Provides daily billing and usage alerting. Split Billing: Enables the separation of a vessel’s calls into chargeable groups (master, owner, charterers, crew, etc). Customer Portal: Provides access to billing documents and CDRs to customers through a secure online ‘Portal'. Accounting Connectors: Links SATbill with popular accounting systems such as Sage, Navision and SAP. Equipment Rentals: Handles complex tariffs and provides single-click rental invoicing.

Business Benefits Cut billing times and costs Improve billing accuracy Maximise margins Prevent loss-making calls Increase profitability Improve competitiveness Enhance cash-flow

SATbill Training Sample Customers

Athina Vezyri, Chairman & CEO, SRH Marine Electronics S.A SATbill Training Testimonials “With SATbill we now have an efficient billing procedure with good support and reporting, which is saving time and money for our organisation. I would highly recommend Symbiosys Business Solutions for their professionalism, flexibility and support.” Athina Vezyri, Chairman & CEO, SRH Marine Electronics S.A

Louise Yuen, General Manager, IDG Europe AB, Sweden SATbill Training Testimonials “SATbill has significantly reduced the time it takes us to complete our monthly billing whilst improving the accuracy of our invoicing. All in all we are very satisfied with SATbill and would recommend it to other service providers with billing volume to contend with.” Louise Yuen, General Manager, IDG Europe AB, Sweden

Rob Verkuil, General Manager of Radio Holland Connect, Imtech Marine SATbill Training Testimonials “Symbiosys Business Solutions supplied us with a user friendly customised billing system; it increased our efficiency and streamlined our processes. It was for Imtech Marine an important strategic investment.” Rob Verkuil, General Manager of Radio Holland Connect, Imtech Marine