NGSS Town Hall Meeting April 27, 2017 2:00 p.m. – 4:00 p.m.

Agenda • What’s Changed? Updated Project Timeline for NGSS How will we help you get ready? • New Catalog Information User Experience Information Where do I get more information? NGSS Town Hall Meeting April 27, 2017 2

Financial Aid Reset What’s changed? Departure of the Financial Aid project manager In depth look at financial aid processes Explore incorporating student loan processing and other functions Evaluate timeline and budget to align more closely with Student Records NGSS Town Hall Meeting April 27, 2017 3

Target milestones NGSS Town Hall Meeting April 27, 2017 4

How will we help you get ready? • Presentations • Focus groups and consultations • Progress updates and Pennant Points • Town Hall Meetings • Training will be held closer to actual implementation NGSS Town Hall Meeting April 27, 2017 5

Where are we starting? NGSS Catalog Project April 27, 2017 6

April 27, 2017 7

Links to a separate PDF for each subject Where are we starting? Links to a separate PDF for each subject April 27, 2017 8

Introducing the New University Catalog catalog.upenn.edu

Where are we starting? April 27, 2017 10

What is a catalog? A list of all courses offered for academic credit (course register) A list of degree programs (academic program list) Descriptions and requirements for degree programs Important policies related to academics Information on resources related to academics and student life NGSS Catalog Project April 27, 2017 11

Who is it for? Current students Prospective students Transfer students Staff, instructors, and administrators Future audiences Archive NGSS Catalog Project April 27, 2017 12

A single source of information connecting all Schools. How will it benefit us? A single source of information connecting all Schools. Easily accessible Mobile friendly Open to the public Easy to update Contemporary, consistently branded display NGSS Catalog Project April 27, 2017 13

Timeline NGSS Catalog Project April 27, 2017 14 Traditional undergraduate students Year 1 (2016-2017) Graduate (Ph.D. and Research Masters) students Year 2 (2017-2018) Professional, Masters, and other degree students Year 3 (2018-2019) NGSS Catalog Project April 27, 2017 14

Traditional undergraduate students Where are we now? Year 1 (2016-2017) Traditional undergraduate students May 22, 2017 2017-2018 Undergraduate Catalog All courses tagged to print in SRS All traditional undergraduate degree programs Majors, Minors, and Concentrations Policies and resources for traditional undergraduates NGSS Catalog Project April 27, 2017 15

What does it look like? Program Website Program Description Program Requirements NGSS Catalog Project April 27, 2017 16

What does it look like? Course bubbles NGSS Catalog Project April 27, 2017 17

Policies and resources by topic or interest What does it look like? Policies and resources by topic or interest NGSS Catalog Project April 27, 2017 18

Navigation Programs by School All Programs A - Z Courses by Department All Courses A - Z NGSS Catalog Project April 27, 2017 19

Navigation Related Programs NGSS Catalog Project April 27, 2017 20

Tech features Application program interface (API) Secure browsing (HTTPS) Archives available online NGSS Catalog Project April 27, 2017 21

What Are the Next Steps? Soft Launch: May 22, 2017 Summer 2017 Continue to update information for Fall 2017 Create archive version of 2017-18 Catalog Fall 2017 Begin work on Graduate Catalog Spring 2018 Integration with Curriculum Information Management System (CIM) Ongoing - Incorporate feedback and continue to update Undergraduate Catalog NGSS Catalog Project April 27, 2017 22

User experience project • Torchbox was the vendor selected to assist the NGSS Records project with a user-experience effort. Torchbox has experience at Penn from several other engagements. The outcome of the effort is a set of guiding principles to employ as we move forward. NGSS User experience April 27, 2017 23

Who was engaged • We engaged a broad swath of users from the 12 Schools and many Centers in an effort to understand the needs of the community: Students Advisors Instructors We did this via interviews and online surveys. NGSS User experience April 27, 2017 24

What we learned We learned a lot. Here are some of the big things: Existing systems not smart enough to tailor experience to the wide variety of students/schools Complexity of interface often makes planning and registering seem long-winded and confusing, leaving some system tools unused Potentially useful system features and areas often remain undiscovered by users Student reluctance and confusion using InTouch tools causes increased work for advisors and admin staff NGSS User experience April 27, 2017 25

Wireframe example NGSS User experience April 27, 2017 26

Wireframe example NGSS User experience April 27, 2017 27

Wireframe example NGSS User experience April 27, 2017 28

Wireframe example NGSS User experience April 27, 2017 29

Wireframe example NGSS User experience April 27, 2017 30

Guiding principles We’re turning this work into some guiding principles for the development of the user experience. Here is a rough draft of a few of those principles: Intuitive system with easily discoverable features Consistent patterns and design language Seamless experience with minimal friction and easy transitions Flexible interfaces providing a tailored experience for different roles Design mobile-first (where there is a user need) Allow for a seamless transition between areas Flexible interfaces - a tailored experience for different roles Reduce cognitive load - don’t confuse people with too many choices Design mobile-first (where there is a user need) Create an intuitive system, with easily discoverable features Seamless experience with minimal friction Consistent UI patterns and design language Hide certain controls/information until people interact with that area, to ensure an uncluttered interface Create clear visual distinction between UI elements and content NGSS User experience April 27, 2017 31

Where do I get more information? • Project website (www.sfs.upenn.edu/ngss). • Pennant Points • NGSS colleagues • Town hall meetings • Presentations to specific constituencies • Contact project managers: ngsspm@upenn.edu NGSS Town Hall Meeting April 27, 2017 32

Questions? NGSS Town Hall Meeting April 27, 2017 33