Employer Needs, Hot Jobs, & New Tools Jeff DeBellis Director of Economic & Policy Analysis, LEAD NC Department of Commerce

NC’s primary source of economic & labor market data, information, & analysis Produce monthly jobs & unemployment numbers, quarterly industry/wage data, & occupational statistics on behalf of BLS Support the state’s workforce / economic development systems & policy makers Who is LEAD?

Agenda 2016 Employer Needs Survey 2017 Star Jobs & LATE NEWS… 2016 Employer Needs Survey BREAKING NEWS… 2017 Star Jobs & 2024 Regional Employment Projections COMING SOON… Open Data Portal Agenda

Full Report at http://tinync.com/49.nc

Survey Overview Update & enhancement of 2014 survey 1,900 surveys collected overall 78% response rate all sized companies all 100 counties participated Phone interviews by NCSU (Center for Urban Affairs & Community Services) Focus on four industries: Manufacturing, Construction, Healthcare, and STEM Survey Overview

Survey Goals Assess hiring difficulties of North Carolina employers Understand employers’ needs & recruitment strategies Understand job vacancies & hiring demand Survey Goals

Overview Trends Difficulties – skills & otherwise Recruitment Industry differences Overview

Trends Compared to 2014… Hiring remains strong – same as 2014 Hiring difficulties still exist Still no difference between urban & rural counties Top 3 reasons for difficulties remain Increase in citing soft skills difficulty Trends Compared to 2014…

Hiring employers who had difficulty filling at least one position in the past year Trends Compared to 2014* Statistically similar to 2014 - despite a more competitive market 70% said difficulties are “about same as last year” 11% perceive improving 19% perceive declining * Comparing only those w/ 10+ employees

Work Experience Education, Certification, Training Technical Skills Soft Skills Criminal Record Low Pay Failed Drug Screening Hiring Difficulties *among all hiring employers experiencing difficulties

Hiring Difficulties among all hiring employers by Industry * Healthcare difficulty mostly in establishments w/ 10+ employees

Top Reasons for Hiring Difficulties by Industry Many Similarities Between Industries Technical or Occupation-Related Skills Relevant Work Experience Education Level, Certification, or Training Some Differences Soft Skills - STEM Failing a Drug Test - Manufacturing & Construction Low Pay - Healthcare Top Reasons for Hiring Difficulties by Industry

Other Reasons for Hiring Difficulties Lack of work ethic, dependability issues Low number of applicants, rural location, transportation Lack of interest in industry/occupation Negative characteristics of workplace or job Increased competition due to improved economy Inability to offer higher wages Other Reasons for Hiring Difficulties 22% said “Other”, a lot of variation w/in that, but here are some common ones

Hiring Difficulty by Position Experience Required Among the Four Industries… Entry-level positions much easier to fill The more experience needed, the greater hiring difficulty 58% of “experienced” positions are very difficult to fill Experience Gap ? Hiring Difficulty by Position Experience Required Entry Mid Experienced* Manufacturing 23% 30% 50% Construction 33% 38% 65% Health Care 13% 15% STEM 10% 14% 62% * Experienced positions = 5 or more years experience

Recruiting Resources all industries Word of Mouth Internet Job Boards Company Websites Community Colleges Social Network Sites Local Newspapers Universities NCWorks Online NCWorks Career Center Recruiting Resources all industries 18% Who Hired Used Word of Mouth Exclusively More Common Among Small Businesses (<10 employees)

Skill Training Resources On-the-Job Training Private Vendors Community Colleges Universities Apprenticeship Programs On-the-Job Training Private Vendors Community Colleges Universities Apprenticeship Programs Skill Training Resources OJT: Area of Future Study What level of On-the-Job Training is offered? Types of training and for whom? How many companies do not offer structured training? 60% use OJT exclusively

45% of all organizations plan to hire in the next 12 months 61% with 10+ employees 30% of small employers (<10 employees) Similar across all 4 industries Hiring Outlook

Usefulness of this survey Quantifies employer needs across all businesses / industries, not just the loudest voices Can be used to determine if issues are improving or change with business cycle Identifies workforce system opportunities (enhance apprenticeships & OJT?) Usefulness of this survey

Limitations of this survey Detailed skills are hard to quantify given the wide variation of industries and survey sample size Can’t identify conditions at county / regional level sample size too small to make statistically significant statements No perspective from job seekers why aren’t more individuals getting training in these occupations, applying at these companies, or choosing to work elsewhere (or not at all) Limitations of this survey

Next Up Awaiting direction from NCWorks Commission Core questions to stay the same w/ minor changes May alter samples – by industry, size, geography Anticipate partnering with Business Service Reps of the WDBs on next study Anticipate conducting new survey in fall/winter 2017 Next report to be published Q1 2018 Next Up

2024 Employment Projections & Star Jobs

Geographies based on Labor Markets

The Raleigh-Durham Sub-Region In 2014* Nearly 80% of region’s resident workers worked in the region Over 75% of region’s jobs were taken by regional residents 39% of region’s jobs taken by Wake residents, 6% by Johnston In 3Q 2016 57% of region’s private sector jobs were in Wake, 5% in Johnston The Raleigh-Durham Sub-Region * Private Sector, Primary Jobs only

Top 10 Industries with Most New Jobs thru 2024 Professional, Scientific, & Technical Services Food Services & Drinking Places Hospitals Ambulatory Health Care Educational Services Administrative & Support Services Specialty Trade Contractors Local Government Excluding Education, Hospitals Food & Beverage Stores Amusement & Recreation

Top 10 Occupations with Most New Jobs thru 2024 Food Prep & Serving Workers Registered Nurses Retail Salespersons Customer Service Reps Home Health Aides Waiters & Waitresses Cashiers Software App Developers Nursing Assistants Restaurant Cooks

Top 10 Fastest Growing Occupations thru 2024 Statisticians Cartographers & Photogrammetrists Credit Counselors Personal Financial Advisors Interpreters & Translators Orthotists & Prosthetists Nurse Practitioners Web Developers Physical Therapist Assistants Physical Therapist Aides

Top 20 Star Jobs of 2017 Registered Nurses Software App Developers General & Operations Managers Accountants & Auditors Computer Systems Analysts Computer Support Specialists Office & Administrative Support Supervisors Market Research Analysts & Marketing Specialists Management Analysts Construction Trades Supervisors Computer & IT Systems Managers Lawyers Electricians Software Systems Developers Personal Financial Advisors Heating, Air Conditioning, & Refrigeration Mechanics Fitness Trainers & Aerobics Instructors Postsecondary Health Specialties Teachers Insurance Sales Agents Network & Computer System Admins Top 20 Star Jobs of 2017

Tools

Current LEAD Data Tools D4 originally designed for labor market customers (ESC) AccessNC originally designed for economic developer (NC Commerce) Current LEAD Data Tools

New Open Data Portal Will replace AccessNC & D4 Maintains data access Download Add visualizations Allows live connections to data

Data Catalog 72 datasets and counting Most available at county & WDB region levels Export in multiple formats

Dashboards Use pre-designed dashboards Create your own

Visualizations & Maps Manipulate data in the browser Share results

Link & Embed

Thank You Jeff DeBellis jeff.debellis@nccommerce.com