Fastest Online Services Individual Customer Approach Hostech support provides Quality Technical Support to Hosting companies and ISPs around the world. At Hostechsupport, your customers get 24 hour Support from staff comprised of qualified and experienced team. You save money, time and a lot of effort which can be profitably utilized to market your core services. Hostech support is an software development company founded and managed by very focused and globally experienced IT professionals having very strong and unmatched business process, experience and expertise in the Web Hosting Solutions, Search Engine Optimization, Application Development and Flash Development, etc. We think Globally Fastest Online Services Individual Customer Approach Providing Best Solutions

Internet Marketing Services BPO & Call Center Services 24x7 Hosting Support Web Hosting Domain name Registrations IT-Solutions Web Design & Development Mobile Apps Development Software Development Graphic Designing ERP , Product Development Design & Development Internet Marketing Services SEO - Search Engine Optimization Web Advertising Campaigns Web Stat BPO & Call Center Services Business Optimization Services Customer Interaction Services Telemarketing Services

Hostech undertakes custom application development services to a range of clients from diverse sectors like Telecom, Finance, Pharmaceuticals, Governments, Insurance and Software Products. We offer our technology skills to business process outsourcing and software development organizations wishing to outsource partial and complete development of technology projects. Our expanding technical resource pool enables us to effortlessly deploy requisite professional skills for client projects. Developing web presence, scaled up to complete online businesses is among the fortes of Hostech. Microsoft .NET SQL Server Sun J2EE Open Source Oracle Business Objects Web Server (Linux & Windows)

Processes based 6 Sigma Framework Robust performance management system All KRA’s aligned to company’s objectives In house instructional design experts In house and 3 tier feedback mechanism for productivity and quality assurance Well defined multi-level escalation and resolution process Structured process improvement methodology In house forums for best practice sharing

Best Breed In team from diverse educational background & wide industry experience 100 % University / College educated employees with Multilingual Capabilities Approximately 85% with computer education Company invest 100 hrs /year /personnel Profiling right competencies for right jobs Empowered & aligned people supported by decentralized structure Strong integration of culture coupled with significant diversity of experience

Document operation business continuity communication plan Operational dashboard to track shift and individual metrics Robust reporting mechanism Structured communication process through Monthly business reviews Calibration sessions Consistently out perform SLA’s on Productivity Quality and Schedule efficiency.

At Hostech, the project management processes are aided by practices in line with the ISO Standards. These processes address every key aspect of a project across the project life cycle, including: Project planning Project monitoring, reporting procedure and review mechanisms Project risk management Configuration management Change management Issue escalation and resolution Intra-engagement communication with client managers

At the outset of every engagement, Hostech robust project planning and estimation processes delineate all aspects of the project, including: Our project management and project quality processes are strengthened by the use of a variety of custom-built as well as third party tools. Project profile Project processes related to life-cycle, change management, requirements trace ability, process tailoring, etc.. Deliverables and effort estimates Goals and milestones Project tracking: tasks, issues, quality, client feedback, reviews, reporting, escalation Defect estimates and defect prevention Project team roles, skills, key personnel, training Risks and mitigation plan

Hostech facility incorporates world-class technology infrastructure with a focus on reliability, security and scalability. Hostech has a comprehensive physical security setup that ensures all project documents, data and services are secure and protected at all times. Fire protection Plan Asset Classification and Control Physical and Environmental Security IT Operations Management Access Control Disaster Management & Recovery Plan Network Security (Firewall Protection) 9

Network Configuration Internet redundancy & Redundant Last-mile connectivity VOIP Connectivity PRI Connectivity Scalable Network Architecture Comprehensive Intranet Structure Network Configuration

Hardware Software configuration & maintenance Latest Workstations High - End Servers Licensed Software Real Time Virus Protection Business Continuity / Disaster Management Regular Data Backup & Business continuity Plans in place Regular Preventive Maintenance on Operating systems & Software Security Policy in place 24/7/365 Power Availability

Our business continuity processes set include: Business continuity planning is about maintaining, resuming and recovering business operations - not just the recovery of the information system. Our business continuity processes set include: Risk and business impact analyses Risk management Crisis response action plans Monitoring and testing of operations Regulatory compliance Recovery plans Awareness planning Periodic reviews and revisions

Hostech Support Business continuity planning is about maintaining, resuming and recovering business operations - not just the recovery of the information system. Our business operations are resilient The impact on customer service is minimized Financial losses are reduced Regulatory compliance is maintained Our comprehensive business continuity process and plans ensure:

E Commerce - Store & Website Management Platform For B2B and B2C Platform Website design and layout Administrative Functionality Search Utility / Functionality on the website Order Functionality Marketing Functionality Business Optimization Functionality

24x7 Hosting Support Types of Support Email Live Chat Ticket System (Helpdesk) Phone Support Enhanced Security 24x7 Hosting Support For various Hosting Companies, Data centers and ISP’s

Ecommerce Portal Design, development & Marketing B2C portals – with complete transaction process functionality Website Design and Upgrade Internet Marketing (SEO and PPC) Web 2.0 Admin and Website Management Tools Design Enhancement and Customer Experience on websites Mobile Applications Customize Software ERP System Outsource Products In-house Products

Website Design, Graphics, Print Designs B2B website designing Creation of brochures and logo Designing the print material for the corporate entity

Contact Us Hostech Support Contact US: Bunglow.No.3, First Floor, Happy Home Colony, Ashoka Marg, Nashik - 422010 Phone: +91-9822512012 Toll Free No: +1-706-955-1822 Email: hostech@hostechsupport.com URL: www.hostechsupport.com