ICE IMAGE NTC 2016

WHY MENTORING MATTERS Kenneth M. Bailey Chief Diversity Officer U.S. Immigration and Customs Enforcement Office of Diversity and Civil Rights 202-732-0077 kenneth.bailey@dhs.gov

Discussion Points Purpose History of Mentoring Definition of Mentoring Types of Mentoring Organizational Strategic Purpose Mentoring Program Participants The Formal Mentoring Process Successful Mentoring Resources Important Factors In Mentoring Benefits: Mentor, Mentee, Organization Mentoring Diversity Challenges Diversity Benefits

PURPOSE To give attendees a understanding of the mentorship process and the strategic value and benefits to mentoring.

INTRODUCTIONS Interview each other and obtain information reference: Job: agency and position Personal background 1 little known fact (professional or personal) Switch introduction of each other to the group

HISTORY OF MENTORING The book “The Odyssey” Characteristics of Odysseus’ friend Son’s Guardian – Mentor

DEFINITION OF MENTORSHIP Mentorship refers to a developmental relationship in which a more experienced or more knowledgeable person helps a less experienced or less knowledgeable person who is referred to as a protégé/meetee to develop in a specified capacity.

TYPES OF MENTORING Management to Staff Reverse Situational Group Peer Formal and Informal Management to Staff Reverse Situational Group Peer Virtual or iMentoring

MENTORING EXERCISE Complete the following statement and share it with your partner and the group: Mentors: I had a mentor(s) who Mentees: I would like a mentor who

ORGANIZATIONAL STRATEGIC PURPOSE Improve organization communication Improve employee productivity & potential Enhance understanding & appreciation of skills Improve employee morale Complement goals of training & development Transfer knowledge

THE FORMAL MENTORING PROCESS Sign up to Participate Participants Attend Mentoring Orientation Negotiate an Agreement Develop Individual Development Plan Roles of Participants Mentoring Relationship Concludes Program Evaluation

SUCCESSFUL MENTORSHIP RESOURCES Self Assessment Tools Myer Briggs Type Indicator (MBTI) DiSC Classic Personal Profile System 360 Assessment Feedback Tool

IMPORTANT FACTORS IN MENTORING Perpetuation of vision Pygmalion effect/Self Fulfilling Prophecy (SFP)

MENTEE BENEFITS More Knowledgeable Increases Organizational Awareness Increases Visibility Enhanced Advancement Potential Increase Productivity and Career Satisfaction

MENTOR BENEFITS Establish Close Relationships Revitalized Interest in Work Enhanced Self-esteem Through Recognition Feeling of Making a Difference

BENEFITS ORGANIZATION Enhanced Communication Aid Recruitment and Retention Cost Effective Motivation for Senior Workers Knowledge Transfer Improved Succession Planning

MENTORING DIVERSITY CHALLENGES Cross - Demographic Mentoring Cultural Biases Trust Behavioral Integrity 17 17

DIVERSITY BENIFITS Diversity Goals Aided Increases Cultural Awareness Increases Generational Awareness Eases Organization’s Polarization Increase Chances For Minority Representation in Organization's Leadership

MENTORING SUMMARY Those with access to mentoring indicate they have consistently benefited from their mentoring relationship; reporting higher salaries, accelerated promotions, greater career satisfaction, and higher organizational commitment. 19

Questions

Closing Slide ICE