Nottingham Community Housing Association Vision: More homes, Great services, Better lives Mission: To provide high quality, low cost housing, services and support for more people in need

poor housing, poor people Dickens London poor housing, poor people

Dickens Quote - 1836 “Wretched houses with broken windows patched with rags and paper: every room let out to a different family, and in many instances to two or even three - fruit and ‘sweet-stuff’ manufacturers in the cellars, barbers and red-herring vendors in the front parlours, cobblers in the back; a bird-fancier in the first floor, three families on the second, starvation in the attics, Irishmen in the passage, a ‘musician’ in the front kitchen, and a charwoman and five hungry children in the back one - filth everywhere - a gutter before the houses and a drain behind”

NCHA General Needs homes 6,500 Provider of Social Care Services 1,500 Market Rent 697 Shared Ownership 770 Almshouses 134 Turnover £69.5m

Welfare Reform Support Tenant Welfare Fund Food Bank Tenancy Support Team Energy Advisor Experian Tenancy Sustainability Data Downsizing Grants – under occupation Quids In & New Tenant & Universal Credit Guide Credit Union

Universal Credit Check List Check your bank account Set up a direct debit or Credit Union account to pay your rent Improve your computer skills Improve your budgeting skills Employment and training advice Pay your rent in advance to NCHA to avoid rent arrears

Budgeting Advice Tenancy Support staff – budget training Quids In Budget Planner Rent in Advance Credit Union Rent / Budget accounts

Banking Advice Tenancy Support staff offer advice Fee free basic bank account 100+ Credit Union Rent accounts emcuheart – 40 RPs paid £200,000

IT Training Tenant Involvement staff 1-2-1 training Teach basic computer skills Set up email account/use social media Visit UC website, watch DWP video Look at UC application form Look at price comparison sites Create My NCHA account Consider CV template Explore job search websites

ACCESS Training NCHA and FUTURES Own ACCESS Training 100 learners are tenants Next 12 months – increase number of apprentices, expanding employability offer

Metroployment Finding the right employment opportunities Developing your skills Planning and preparing for interviews Produce a winning CV Training and volunteering opportunities Sector based work academies Work trials and work experience 1 to 1 support

Employability Programme Partnership with Nottingham Jobs Fund Apprenticeships – Building Trades, Business Admin and Architectural Technicians 62 apprentices - 87% have permanent employment, 60% with NCHA

Pelham Kitchen Social enterprise café owned and ran by NCHA Offers work experience to vulnerable service users 6 volunteers at present, of which 5 have learning disabilities Gain high quality and valuable work experience which is the first step to finding a job

Volunteering at NCHA NCHA has just launched a new Volunteering Policy. NCHA is committed to involving volunteers directly within the organisation to: Contribute to the delivery of services and enrich the services we offer Provide different skills and perspectives Offer opportunities for participation by people who might otherwise be excluded Provide employment and training to tenants and service users through a structured and supported volunteer programme