Our value proposition Who we are SIMPLE MODERN PERSONAL

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Presentation transcript:

Our value proposition Who we are SIMPLE MODERN PERSONAL In business for over 77 years Consistently strong industry ratings and long-term profitable growth More than $1.5 billion in in-force premium Serve more than 85,000 companies and organizations Provide coverage for more than 3.5 million policyholders and dependents 60 years experience in public sector and 10 percent market share, excluding federal government Our value proposition SIMPLE MODERN PERSONAL Unless noted statistics are based on Colonial Life Internal Data, 2015.  

What our customers say Brokers, Employers and Employees rank Colonial Life high Brokers1 91% are likely to recommend Colonial Life 92% say we’re competitively priced Employers2 95% intend to continue offering our products Employees3,4 95% of customers are satisfied with Colonial Life’s overall handling of their claim 93% of employees are satisfied with their benefits counselor Listen to the word on the street There’s only one way to earn a good reputation in this business: Provide service so great people can’t help but talk about it. We’ve done that. And here’s what people are saying. Brokers1 91% are likely to recommend Colonial Life 92% say we’re competitively priced Employers2 95% intend to continue offering our products Employees3,4 95% are satisfied with Colonial Life’s overall handling of their claim 93% of employees are satisfied with their benefits counselor 1 Versta Research, Colonial Life Broker Loyalty Study, 2015 2 Nielsen, 2015 Plan Administrator Satisfaction Survey, 2016 3 Market Decisions, 4Q2015 Voluntary Benefits Claims Satisfaction Research, 2015 4 Colonial Life Internal Data, 2015.   1 Versta Research, Colonial Life Broker Loyalty Study, 2015 2 Nielsen, 2015 Plan Administrator Satisfaction Survey, 2016 3 Market Decisions, 4Q2015 Voluntary Benefits Claims Satisfaction Research, 2015 4 Colonial Life Internal Data, 2015.    

A single source for benefits communication and enrollment Simple solutions A single source for benefits communication and enrollment Group and individual supplemental insurance products Cost savings solutions Enrollment, administration and technology partnerships

Core to Colonial Enrolled We make it simple ENROLLMENT PROVIDER CARRIER We are an insurance and enrollment company National enrollment More than $4 billion of employee benefit insurance products enrolled annually $10 of core employee benefits premium enrolled for every $1 of Colonial Life premium enrolled 25,000 full core benefit enrollments 6,300 dedicated national benefit counselors Sustainable ongoing enrollment fulfillment services Two thirds of national sales come from existing customer enrollments $4 billion Enrolled Annually $10 to $1 Core to Colonial Enrolled 25,000 Core Enrollments Colonial life internal data, 2015

Our enrollment promise We educate and enroll employees in their benefits, all year round, wherever they are. ON THE PHONE ONLINE We work with employers to tailor enrollment to their workplace strategy. When employees see the full value of benefits they make better informed decisions and a full understanding what their employer is doing for them. A great enrollment consists of pre-communications, enrollment event communications and post communications. Communications are designed to increase understanding, participation and premium. Enrollment can happen however you like, but we encourage face to face. All this, at no cost to you! DATA: 68% of people we speak with purchase something?   Also – when the employer endorses the offering, pre-communicates the products being enrolled and asks for a Yes or No response we typically see/engage 85% of the workforce… IN-PERSON

Enrollment options that fit your needs Need a system? No problem. Have a system? We’ll connect. ALL BENEFITS YEAR ROUND ENROLLMENT AND COMMUNICATIONS SECURE DATA REPORTING What’s your system, what are your clients most common systems? We have ongoing connections with most of the leading vendors. Such as: Selerix, Employee Navigator, BenefitsFocus, Bentrac, BenefitsConnect and more! And with a few weeks notice, can connect with any system out there. -- Harmony is our proprietary enrollment system Core and voluntary enrollments Secure data Reporting Colonial Life Connect - Web integration - Bridge between current enrollment system and Harmony Group Product Hosting - Build Colonial Life products on third party vendor system

Personal qualified programs AD&D $5,000 coverage For new accounts with 10-499 employees and 50% POPS Identity theft protection Identity monitoring and help recovering from identity theft Flu shots For new accounts with more than 50 employees and 75% POPS Funded flex program Flexible spending account fees for qualified new accounts with 100-499 employees and 75% POPS ERSIA compliance Consultative services for accounts over 100 lives that allow for 75% POPS. Legal Services Preparation assistance with over 200 legal documents for qualified new accounts with 10-499 employees and 50% POPS Telemedicine Unlimited phone and video telemedicine access for qualified new accounts with 50-499 employees and 75% POPS Offered at no cost when: Two Colonial Life employee paid products are offered AND 50-75% of benefit eligible employees are seen by Colonial Life benefit counselor POPs: percentage of people seen Terms and availability of these programs are subject to change.

Personal complimentary programs Wellness discounts provided by WellCard, medical, dental and prescription discounts, telemedicine and medical bill consultation Premium-only plans provided by AmeriFlex, Section 125/Cafeteria plan administration, which offers certain products on a pre-tax basis for accounts with at least $1,800 in-force Financial education provided by KOFE, online and face-to-face coaching and instruction Online HR support provided by HRAnswersNow, access to human resources knowledge, sample polices and expert advice on employment issues Guaranteed issue provided by Colonial Life, guaranteed issue on certain voluntary benefit products Offered at no cost: No minimum product requirement No Percentage of People seen (POPS) requirement Terms and availability of these programs are subject to change.

Public sector expertise Market expertise 60 years experience 42 state governments 3,000 educational entities 5,000 local governments Cost saving solutions Dependent verification Tax savings Cost sharing Wellness communication Strategic partnerships Thought leadership Best practices Local events Dedicated home office team Colonial Life internal data, 2015

Public sector strategic partnerships National Joint Powers Alliance awarded us a contract that member entities can leverage to fulfill bidding requirements and take advantage of cooperative purchasing opportunities. Government Finance Officers Association partners with us to conduct studies proving the effectiveness of our cost management solutions. Association of School Business Officials partners with us on events to educate members on voluntary benefits and cost-savings solutions. National League of Cities named us a corporate partner to educate members on voluntary benefits and cost-savings solutions. We support the International City/County Management Associations mission with strategies and resources members can use to develop more cost-effective and sustainable benefits programs for their employees. International Public Management Association for Human Resources endorsed us as their preferred voluntary benefits and solutions provider. Our National Institute of Government Purchasing partnership provides members with voluntary benefit resources for bid-related documents, training programs and procurement seminars.

Product portfolio Designed to help offset medical costs Can help fill gaps in coverage No cost to you, employer paid options available Wellness benefits Many can be paid pre-tax Rate stability1 Easy claim filing Simplified underwriting and guarantee issue available Next day payments2 Group and individual on same platform Portable at original issue date 1 Group products may adjust at renewal 2 Based on Colonial Life internal data – Most claims are processed and paid within one business day

Product portfolio

Voluntary benefits are just the beginning

ColonialLife.com ADR578-2016 (12-16) Insurance products are underwritten by Colonial Life & Accident Insurance Company.   © 2016 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.