Helping individuals to progress in their career Step Up Helping individuals to progress in their career

Springboard Promoting Hospitality, Catering, Leisure and Tourism sectors Connecting businesses with students and job seekers Hospitality is the 4th largest employer - that's 3 million people or 10% of the workforce According to People 1st, 993,000 new staff will be needed by 2022

Business partners Work with various businesses across the industry: Hotels Restaurants Food Service Management companies Private members bars Pubs

Premier Inn Interested in referring staff for Step up Line managers involved in initial 1-2-1 sessions Approved time off work for group workshops Keep in regular contact re candidate updates Understood the benefits

Benefits of Programme Improvement in staff retention Increase in levels of confidence and motivation Working with external personnel can increase chances of staff mentioning barriers These barriers can be looked at and usually resolved

Programme successes Improved confidence across current cohort of 8 Cornelia - Step Up = a great way to improve your skills in customer service  Priyanka - My experience so far with the Step up programme has been amazing. Every session is filled with activities which has helped me feel more knowledgeable and motivated! 

Programme successes 3 promotions into middle management Ashley is really grateful he was part of the program and very proud of his development. I would like to thank you for everything you did for Ashley. I believe it is one of the best examples of what everybody could achieve with commitment and the right guidance. Maria Mavromati, Assistant Operations Manager, Premier Inn London Wandsworth

Contact: Margaret Raichura margaretr@springboarduk.org.uk 07805 226 576