This template is not editable - make a copy for yourself Template for Research This template is not editable - make a copy for yourself This template is meant to be used for all research reports, from day to day studies to large research projects seen by executives. Please use the slides 2 - 10 (Contents - Research Journey) in all of your reports Slides after that can be largely customized as much as you want/need to

Summary of Recommendations March 12, 20XX Product Area: Cool Builder Feature: Widget A Release: 3 Summary of Recommendations Summary of findings or recommendations. If someone only looks at one slide to summarize your entire study, what do you want them to take away from it? » Bullet point one » Bullet point two » Bullet point three » Bullet point four Scrum Team: Team Awesome (Name) Researcher (Name) Designer (Name) Product Mgr Research Method(s) Generative Evaluative

Contents Executive Summary Research Methods / Journey Detailed Findings Stuff Next Steps

Here is the problem our users face that we are trying to solve. Details here if needed.

Findings High level findings or top 5 issues 3x as many users do blah Users were not able to complete the key tasks Users loved concept A but need additional functionality

Recommendations Some recommendations up front Focus on blah as primary blah… Make the key tasks easier… Choose concept A and ...

Contents Executive Summary Research Methods / Journey Detailed Findings Stuff Next Steps

Research Questions What are the opportunities for some users in some cloud? What are the top pain points within some feature area? Does the blah concept meet users expectations?

Example details for a triangulated or mixed method study Example details for a triangulated or mixed method study. See appendix for full set of icons. Research Journey Target Users: Admins at small - medium size companies Interviews 7 Admins Survey 450 Admins Support Cases 5,000 Cases IdeaExchange 1,200 Ideas

Research Methods: Survey Target Users: Admins at small - medium size companies Respondents: 450 completed surveys Format: Online survey emailed to participants and posted in DF CHatter Questions: Importance of tool Competitive products Satisfaction Pain points Use for an individual study or for additional details of triangulated studies. For a triangulated study we recommend putting this in the appendix and only showing the ’journey’ slide up front.

Research Methods: Usability Target Users: Admins at small - medium size companies Participants: 4 admins at small companies, 3 admins at medium companies Sessions: 1-hour remote sessions conducted via web conference Prototype: http://proto/kennen/trials-186-flow/Flow_3_1__UI_Intro.html Tasks: Create a new group Edit an existing post etc Use for an individual study or for additional details of triangulated studies. For a triangulated study we recommend putting this in the appendix and only showing the ’journey’ slide up front.

Contents Executive Summary Research Methods / Journey Detailed Findings Stuff Next Steps

Highlights Body Include a slide of what worked well with the design and/or concept

Provocative Headline 1 Body If you have multiple sources, highlight the source of the insight or data point. Provocative Headline 1 Survey Body These slides will mostly be customized by each researcher. See appendix for style guidelines for: User quotes charts / graph audio / video embeds screenshots (with callouts) photos of participants

Contents Executive Summary Research Methods / Journey Detailed Findings Stuff Next Steps

Next Steps Body

Special thanks to: Thank your team

Appendix Goodies

Participant Details Name Company Role John Acme Widgets Super Admin Jane Nonprofit Executive Director

Research Method Icons Generate additional icons at http://flaticons.net/ Color code for blue: #41b4b7

Miscellaneous Icons Devices People Stuff

Quote Styles I prefer the full list. I always expand list views as high as they will go.

Embedded Media Note: Only YouTube videos can be embedded into Google Presentations. You can, however, upload a video to Google Drive and link to it from a presentation.

Charts / Graphs Which devices would you like to build apps for? Check all that apply. n = 121

Full Page Screenshot Subtitle goes here Priority: Highest

Other Graphics Alternate colors for bar charts / block elements: Timeline or Process: Label Label Label Label Label Label Label

Use this slide for graphs or pretty visuals with minimal text Graphic Slides

Graphic Slides Home Container Detail Example Activity Log Summary

Two column slide Slide with two columns Title Some Text Title