End-user training - from the classroom to your desk

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Presentation transcript:

End-user training - from the classroom to your desk ICTS Training End-user training - from the classroom to your desk Ghamza Jacobs ICT Trainer

Classroom Training Customised Training Learn @ Lunch Orientation Info Sessions Building Site Visits Online resources

Employability Efficiency Productivity Skills Gap

How do you position & package your service How do you position & package your service? Which pain point does it solve? Our 2 main Q in providing these services are Position and offer to solve a SPECIFIC problem

Using stepped approach Define competencies Skills gap analysis Developing customized solution Implementation phase Evaluation

Case Study

Microsoft Imagine Academy Online resources Microsoft Imagine Academy Lynda.com

Learn with Imagine Academy Provides fundamental technology skills in Microsoft solutions Microsoft proficiency is the 3rd highest requested skill by employers High-quality online training tutorials Topics include Adobe, MS Office, PHP, business skills, management tips and many more Presented in a self-paced video format Premium subscription provides unlimited access to over 2500 video courses and exercise files Available to all staff and students Certificate of Completion awarded for completed courses Update your status on Facebook and Twitter Update LinkedIn profile Email certificate to manager Add link to Certificate of Completion to your resume, etc

Learn with Lynda.com Learn business, creative, education and tech skills from vetted industry experts.

Some stats (June 2016 – June 2017) 9844 Total users 9844 New users 3085 Total hours of video viewed 16,639 h Certificate of Completion issued 3131 Videos viewed 239 661 Video rankings Course rankings Reviewing software development methodology Using the quick access toolbar (Excel) Exploring object-orientated analysis, design Why we use object-orientation Using the menu system (Excel) Excel 2016 Essential training Programming Foundations: Fundamentals HTML Essential training Programming Foundations: Object Orientation PHP with MySQL Essential Training

Questions