Tips for Measuring Work Readiness for WIA Youth Are You Ready? Tips for Measuring Work Readiness for WIA Youth Friday, May 1, 2009 at 1PM ET

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Practice In the chat room, please type the name of your organization, your location, and how many people are attending with you today.

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Presenters Presenters: Vinz Koller Social Policy Research Associates Arnold Palacios, Youth Services, Tucson, AZ Peter Cavanaugh, WDC, Seattle King County John Niles, Commonwealth Corporation, Boston, MA Moderator: Evan Rosenberg, Division of Youth Services, Employment and Training Administration

Today’s Agenda Practitioners share their tools Basics of Work Readiness Indicator under the ARRA (American Recovery and Reinvestment Act) Questions & Answers

Understanding Work Readiness under the ARRA Any youth in summer employment funded by the Recovery Act will be included in the work readiness indicator, even if a youth receives services beyond summer or before summer The work readiness portion of the WIA skill attainment rate is the only indicator used for youth who participate in “summer employment” only and are only being served with Recovery Act funds

How the Measure is Calculated Of those youth in summer employment funded by ARRA: # of youth who have made measurable progress in attaining work readiness 100 X # of youth in summer employment funded by ARRA

How the Measure is Calculated For Example: 88 youth who have made measurable progress in attaining work readiness X 100 = 88% 100 of youth in summer employment funded by ARRA

Timeline Measurable Progress Post-Assessment Pre-Assessment Summer Work Experience Enrollment Completion

Director of Training & Technical Assistance, Presenter Vinz Koller Director of Training & Technical Assistance, Social Policy Research Associates (NOTE: Use this slide to transition between speakers and introduce new speakers/presenters during the presentation.)

Defining Work Readiness The Work Readiness Skills Goal, as specified in TEGL No. 17-05 includes a measurable increase in work readiness skills including: World-of-work awareness, labor market knowledge, occupational information, career planning and decision making, and job search skills Independent living skills, positive work habits, attitudes and behaviors, showing initiative and reliability, and assuming the responsibilities involved in maintaining a job The definition of a Work Readiness Skills Goal, as specified in TEGL No. 17-05, Attachment B Definition of Key Terms found at http://wdr.doleta.gov/directives/attach/TEGL17- 05_AttachB.pdf

Work Readiness Skills Goals for WIA and ARRA Skill Group Specific Work Readiness Goals Career Readiness Skills World-of-work awareness Labor market knowledge Occupational information Values clarification and personal understanding Career planning and decision making Job search techniques (resumes, interviews, applications, and follow-up letters) Work Ethic and Professionalism Attendance and punctuality Workplace appearance Accepting direction and constructive criticism Motivation and taking initiative Understanding workplace culture, policy and safety Communication and Interpersonal Skills Speaking Listening Interacting with co-workers Source: CommCorp

Methodology Local areas should have some form of pre and post assessment to determine a measurable gain Options include: worksite supervisor evaluations, work readiness skill checklists administered by program staff, portfolio assessments, and any other relevant forms of assessing work readiness skills.

SAMPLE Audience Polling Question We are interested in knowing what assessment tools you are planning to use to assess work readiness. Please select one: Worksite supervisor evaluations Work readiness skill checklists administered by program staff Portfolio assessments Other (Please indicate in the chat window what method you are using)

Share Your Tools Please share your work readiness assessment tool or your work readiness curriculum with your colleagues. Send it to the following e-mail address: workreadiness@spra.com Examples will be featured in the work readiness area of the resource section at: http://economicrecovery.workforce3one.org/

Getting Youth Ready for Work Recruitment Enrollment Work readiness pre-assessment Work readiness instruction Work experience Work readiness post-assessment Reporting work readiness results

Introduction of Practitioners Arnold Palacios, Tucson Youth Development, Tucson, AZ Peter Cavanaugh, Seattle King County, WA (NOTE: Use this slide to transition between speakers and introduce new speakers/presenters during the presentation.) John Niles, Commonwealth Corporation, Boston, MA

Tucson Youth Development Practitioner Arnold Palacios Executive Director Tucson Youth Development Tucson, AZ 20

Work Readiness at Tucson Youth Development Work-readiness assessment tool rates 12 different personal competency areas. 6 of them are pre- employment tasks (interviewing, resume writing, interest inventories) and 6 are job-specific The State of Arizona requires 5 pre-employment goals be met Recruitment Enrollment Work readiness pre-assessment Work readiness instruction Work experience Work readiness post-assessment Reporting work readiness results

Presumptive Need/Work Readiness Review

Skill Attainment Record – Work Readiness Education Skills

Determining Success Employers assess youth at completion of work experience Youth must receive a supervisor rating of at least 80% to be considered successful

Tucson Youth Development Contact Arnold Palacios Executive Director Tucson Youth Development arnold.palacios@acehs.org (520) 623-5843 http://www.tucsonyouth.org (NOTE: Use this slide to transition between speakers and introduce new speakers/presenters during the presentation.)

Practitioner Peter Cavanaugh Planner/Summer Youth Program Lead Workforce Development Council Seattle - King County, WA (NOTE: Use this slide to transition between speakers and introduce new speakers/presenters during the presentation.)

Work Readiness in Seattle-King County Individualized services are provided by consortia of providers The Learning Employability Profile (LEP) is an example of a tool used by local providers to monitor work- readiness training Recruitment Enrollment Work readiness pre-assessment Work readiness instruction Work experience Work readiness post-assessment Reporting work readiness results

The Learning Employability Profile (LEP)

Determining Success Students receive a supervisor evaluation following their work experience Those with satisfactory/high rating are awarded a work readiness attainment

Contact Peter Cavanaugh Planner/Summer Youth Program Lead Workforce Development Council of Seattle/King County Pcavanaugh@seakingwdc.org (206) 448-0474 ext. 3026 http://www.seakingwdc.org

The Commonwealth Corporation Practitioner John Niles Deputy Director The Commonwealth Corporation Boston, MA 31

Work Readiness Skills Goals for WIA and ARRA Skill Group Specific Work Readiness Goals Source Career Readiness Skills World-of-work awareness Labor market knowledge Occupational information Values clarification and personal understanding Career planning and decision making Job search techniques (resumes, interviews, applications, and follow-up letters) Local decision Work Ethic & Professionalism Attendance and punctuality Workplace appearance Accepting direction and constructive criticism Motivation and taking initiative Understanding workplace culture, policy and safety Massachusetts Work-based Learning Plan Communication & Interpersonal Skills Speaking Listening Interacting with co-workers

Massachusetts Work Based Learning Plan

Work Readiness in Massachusetts A youth’s Individual Service Strategy must include at least one specific skill goal from any of the three skill groups: (1) Career Readiness Skills, (2) Work Ethic and Professionalism, and (3) Communication and Interpersonal Skills The Massachusetts Work-based Learning Plan is a tool for assessing (1) Work Ethic and Professionalism, and (2) Communication and Interpersonal Skills, the MWBLP can be viewed/downloaded from: Recruitment Enrollment Work readiness pre-assessment Work readiness instruction Work experience Work readiness post-assessment Reporting work readiness results http://www.skillslibrary.com/wbl.htm

Regional Employment Board of Hampden County Workplace Readiness Initiative Created curriculum to develop a youth’s basic work readiness skills in four competency areas as measured by the MWBLP Curriculum includes activities to help youth develop essential job search skills such as completing a job application, developing a resume and interviewing Recruitment Enrollment Work readiness pre-assessment Work readiness instruction Work experience Work readiness post-assessment Reporting work readiness results

Training the Trainers: training is mandatory prior to use of the model Regional Employment Board of Hampden County Workplace Readiness Initiative The estimated time to provide the full curriculum is 8 or more hours. The program should ideally be completed within two weeks Training the Trainers: training is mandatory prior to use of the model Recruitment Enrollment Work readiness pre-assessment Work readiness instruction Work experience Work readiness post-assessment Reporting work readiness results

Determining Success Activities that address career readiness skills yield specific products that form a youth portfolio Portfolios are assessed by program staff Work-based learning plans provide structure and act as contracts with youth. The employer makes the final determination as to whether or not the youth is work-ready.

Deputy Director Commonwealth Corporation Contact John Niles Deputy Director Commonwealth Corporation jniles@commcorp.org (617) 727-8158 ext. 2324 http://www.commcorp.org

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Share Your Tools Please share your work readiness assessment tool or your work readiness curriculum with your colleagues. Send it to the following e-mail address: workreadiness@spra.com Examples will be featured in the work readiness area of the resource section at: http://economicrecovery.workforce3one.org/

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