Content Management Presentation content: What is Content Management ? Structured vs. unstructured content SiteGenius Content Management basics Login to SiteGenius CMS SiteGenius Main Menu Milan Zdravkovic, milan@masfak.ni.ac.yu Training of SEEnergy portal National Content Editors 26-27. January 2004, Nis, Serbia and Montenegro

What is Content Management ? process of capturing, storing, sorting, codifying, integrating,updating and protecting any and all information.

Manual Content Management Create every page by hand using tools such as Dreamweaver or GoLive. COSTS HTML Designers and producers to create pages and link into site. Project Manager to traffic projects. QA Engineer to review every page and link. Design tools and training. FEATURES Low startup costs, other than labor costs. Predictable but significant ongoing costs. Every page takes at least one or two hours to produce. Information architecture can rapidly get out of hand. Ongoing costs are high due to lack of automation. Web team can become a bottleneck. Vacations and sickness can delay changes. Human error easily introduced. Redesigns are difficult because content not separated from presentation.

Content Management Systems FEATURES Content creation delegated to content owners. Workflow allows only authorized editors to manage content. Information architecture kept consistent as content is added. Rapid deployment, typically days to weeks. Costs are predictable, with lower up-front costs. Remote employees can manage content. IT staff can focus on core needs. Templates can be created by HTML designers. Best suited for external Web sites, but can also be used for Intranets.

Benefits of using CMS Publishing and distribution - Support content creation, authorisation, inclusion and distribution Search - Facility to provide access to information items Data Integration - Foundation functionality to access structured and unstructured information from internal and external sources and make it available for display Process Integration – Integrating legacy Enterprise applications Collaboration - Forum for interactions among employees, customers, partners and other stakeholders Personalization - Filter the information and functionality to meet the individual's work style and content preferences Presentation – Consistent data presentation for various platforms and technologies Categorisation - Organisation specific taxonomy to contextualise information to support productive use Notification - Event based reminders, Instant Messaging Administration - Administering and managing the portal environment

Data model – Information design Country list [] Example 1 – Fellowships and grants Information design Identify abstraction level Identify objects Identify topology Identify objects attributes Identify objects interaction CERN National ESA Fellowships and grants International EMBO Funding instrument ELSO EU NATO Career stage UNESCO Research field JRC Enlargement Marie Curie Post graduate Phd holder Top level researcher Research field list []

Data model – Information design Example 2 – Researchers profile Personal data RRCC SEEnergy CMS features Information design tool; Form generator; XML, CSV export; Workflow features; Demographic data Researcher profile Contact data General data Reading skills Writing skills Communication skills Conversation skills Professional data Current employment Expertise Employment history Personal envolvement Fields of expertise Research results

Implementation model – Metadata integration EC Mobility portal Search result 1 Site Data Link - URL Services Metadata Search result 2 Site Data Link - URL Services Metadata Search What you know ? What you don’t know ?

Implementation model – Data integration SEEnergy portal Search result 1 Site Extended Data Basic Data Extended Services Basic Services Metadata Search result 2 Site Extended Data Basic Data Extended Services Basic Services Search Metadata What you know ? What you don’t know ?

Data integration level Do not underestimate workload What to integrate ? 1. Researchers data 2. Felowships, grants 3. Research jobs opportunities 4. Typical country information What to think about ? 1. Validity period 2. Expiration period 3. Publishing frequency It is allways better to have less accurate and valid data then more - invalid or expired

Implementation model - Process integration Future portal Search result 1 Metadata Web services Data ? Cached data Services Search result 2 Metadata Web services Data Cached data Services Search What you know ? What you don’t know ?

Implementation models comparison Selection factors Requirements Data density Business model Development budget TCO budget Development effort Data consistency and validity risks Management effort Activity awareness Applicability Metadata integration Strong economies with developed e-mentality Data integration Lack of relevant web sites; great interest for participation in projects Process integration Fast and reliable infrastructure Metadata integration Data integration Process integration

Introduction to portals Internet growth lead to information overload Traditional web sites present information ABOUT. Portal presents information FOR. Single point of access RULES FOR DETERMING CONTENT: Grants, Common usage, Designated interest www.manage*.com www.acme.com www.my_acme.com

SiteGenius Content Management Web-based Content Management System Manage multiple sites content from geographically displaced authors www.manage*.com Role-based Content Management Subscribing Personalization www.acme.com www.my_acme.com LAMP development model Easy to use Customize to individual needs

Login to SiteGenius CMS http://160.99.21.17/manage/ Username: seenergy Password: test http://160.99.21.17/rrcc/

Who does what ? Content Publisher Content Provider Content Subscriber Web site editor Approve, publish, reject www.acme.com www.manage*.com www.my_acme.com Content Provider Author of specific content Use front-end tools in authoring process Content Subscriber Notified on content to which has been subscribed Track changes

Integration models Level of integration Loose - Asynchronous Loose integration Moderated integration Automated integration SEEnergy portal Authoring Publishing Data providers National Content Editor Editing Co-ordinator Feedback Researchers Rules for data inclusion Automated rules engine EC Mobility portal Loose - Asynchronous Tight - Synchronous Level of integration

SEEnergy portal & CMS Researchers roles and functionality Co-ordinators roles and functionality National Portal Editors roles and functionality Automated system roles and functionality Categorisation Organisation specific taxonomy to contextualise information to support productive use Personalization Filter the information and functionality to meet the individual's work style and content preferences Data Integration Foundation functionality to access structured and unstructured information from internal and external sources and make it available for display Authoring and publishing Support content creation, authorisation, inclusion and distribution Administration Administering and managing the portal environment Content workflow Process Integration Integrating legacy enterprise applications Notification Event based reminders, Instant Messaging Search Facility to provide fastest access to information items Presentation Consistent data presentation for various platforms and technologies Collaboration Forum for interactions among stakeholders

SEEnergy stakeholders – Information value chain Researchers Application forms, Ask question, Contact, General feedback Headhunters Quality Assurance, Templating, Publishing Data providers Co-ordinator Media, community Data mining, Subject matter expertise, Technical writing, Copywriting, Authoring National Content Editor Editing, Authorisation

Example – SEEnergy portal to distribute processing orders