Enterprise Infrastructure Services All ITS Meeting ~ Winter 2015

Our TEAM ~ Anne Yake Ken Pearce Bethany Long Molly Fury Bob Ibach Quae Atwood Dawn Childs Rich Dustin Dolora Ferguson Steve Lemieux Fred Marchand Steve Rose Jabez Kizer Steve Treloar Jon Junell Tim McLaughlin Karen Towne Valerie Klein

Traditional Phone System Direction ~ circa fall 2015 Director Networks Logical Physical Security Systems VoIP Server Systems Traditional Phone System

Direction ~ today Director Networks Logical Physical Systems VoIP Server Systems Security

Direction ~ Future? CIO ATUS EIS EAS Security

EIS Web/SharePoint/Multimedia Server Support Network Print Services InCommon Federation Network Traffic Management Directory Services Security Office Routers/Switches Long Distance Enterprise Server/Desktop & Systems Management Enterprise Systems Server Support PBX Internet Access SIP Services Internet connectivity Remote Site Connectivity Site-to-Site VPNs Infrastructure Virtualization Services On-Prem App Auth Office365 Admin IP and VLAN Assignment LDAP Services Permissions Linc was here Administrative Systems & Database Support Cloud Storage Services Emergency Phones Voicemail Wired Academic Network Telecommunications Enterprise DNS Network Design, Config, Maintenance FAX SAML v2 (Shibboleth IdP, CAS) Account Management/Automation Applications Groups Intrusion Detection Systems Physical Connectivity Equipment monitoring/logging Rich Conferencing Anti-Virus/Malware Services Wireless Academic Network Skype for Business UC Moves, Adds, Changes (voice & data) Telephones/Headsets SaaS, PaaS, IaaS Integrations Disaster Recovery Services Network Security Identity Management Enterprise Backup & Restore Services Intrusion Prevention Systems Instant Messaging Remote Authentication Data Center Environments Client VPNs Wired Residential Network Cable TV Enterprise Group & Social Services Firewalls Systems Account Lifecycle (passwords, etc.) SSL & Certificate Services On-Prem Storage Services

Direction ~ today Director Networks Logical Physical Systems VoIP Server Systems Security Logical – IDS/IPS – DMZ’ing of WiFi; Data Centers, etc Physical – funding model isn’t sustainable; capital funding? Building projects… WiFi/STF? Server Systems – GIT, Puppet, On-Prem vs. Off-prem – storage growth – VM’s for depts. – aging hardware – support for desktop things – support for Apps that are “old” and inefficient for us to support VoIP – Skype for Business – PBX is dying. Skype is our chosen path forward. A couple of false-starts… getting our arms around it now – E911 issues, SIP’s vs. PRI’s – we will be more resilient at the end – long road to tow.

Our TEAM ~ Anne Yake Ken Pearce Bethany Long Molly Fury Bob Ibach Quae Atwood Dawn Childs Rich Dustin Dolora Ferguson Steve Lemieux Fred Marchand Steve Rose Jabez Kizer Steve Treloar Jon Junell Tim McLaughlin Karen Towne Valerie Klein

..the end