Property Management System Week 3 Subject : V0206 – Administrasi & Operasional Kantor Depan Year : 2009 Property Management System Week 3

Review Questions #3 When arranging equipment at the front desk, what factors should be considered? Why is the position of the front desk in a hotel lobby important? Why should a need analysis be performed before computers are purchased? What are the components of needs analysis? Why are computer software considerations more important that the hardware considerations? How would you go about verifying vendor claims when considering the purchase of a property management system? Review the computer applications described in this chapter. Explain how they are used to provide better service to the guest and to improve financial control in the hotel. Bina Nusantara

THANK YOU AND HAVE A GOOD DAY Bina Nusantara