Going from Taurus to Tesla While Driving on the Autobahn

Commitment to You The hard earned and applicable Lessons from past shifts How you transform while growing And if we have time What it takes to breakthrough certain revenue boundaries How to plan and shift in an uncertain post-election economy How to forecast revenue and profit from cloud-based services

What to expect I’ll speak for about 10-15 minutes I’ll leave 15-20 minutes for discussion

Lloyd Founded in 1995 Migrated to 100% Managed Services in 2003 > 70 FTE across six States 55% business is Legacy SMB (<50 employees) 45% is Mid-Market (50-1000 employees)

What this quote means to me.

Pricing and wages in the traditional MSP market rapidly commoditize. Small business migration to the cloud, self-healing technology and improved AI interfaces integrated into the OS begin to create disruption among smaller MSP’s focused on the SMB market. The need for traditional server infrastructure management declines is declining. Pricing and wages in the traditional MSP market rapidly commoditize. Microsoft Partner Conference/OpenDNS Advisory Meeting Firms like Microsoft, Cisco and Gartner are predicting that as many as 50% of Managed Service Provider’s may be out of business by the end of 2020, and that as the market matures traditional MSP’s still in business will compete almost solely on price .  

The Market as We See It Managed Services in the SMB Market is commoditizing (and for us no longer offers the opportunities we need for growth, or the challenges we need to attract talent) Private Cloud Services are approaching end-of-life (and traditional infrastructure projects with them) We’re entering a period of economic uncertainty

Traditional Challenges The largest companies are the least likely to implement adaptive change because things are looking good Success is often harder to overcome than obstacles People play defense and not offense

What this quote means to me.

Where Do You Want to Compete?

What Kind of Organization Do You Need?

Transition to a Blue Ocean 40% Churn in Employees (increase before decrease) Drop in Revenue before growth in revenue It’s a project with dedicated resources (can be a separate team or new organization)

Questions? The hard earned and applicable Lessons from past shifts How you transform while growing And if we have time What it takes to breakthrough certain revenue boundaries How to plan and shift in an uncertain post-election economy How to forecast revenue and profit from cloud-based services Adam L. Eiseman. Adam.Eiseman@lloydgroup.com