A Program for MPI New England February 16, 2017 Janet Jordan SPEAK UP Presenting to Decision Makers with Presence, Clarity and Impact A Program for MPI New England February 16, 2017 Janet Jordan

Who you are speaks so loudly I can’t hear what you say. Your Presence Matters “ Who you are speaks so loudly I can’t hear what you say. ” — Ralph Waldo Emerson

Four Factors to Consider It’s about them It’s what you say. . . . . .and how you say it Look and feel count

What Do You Know About Your Audience? • Who are they • What do they care about • What do they know about your topic • What are the dynamics in the room • What are the unspoken questions in the room

Your “Spoken Image” is Communicated Through Three Channels Verbal The words themselves Vocal Characteristics of the voice Visual Attire, body language

The Relative Impact of the “3 V’s”: Verbal 7% Vocal 38% Visual 55%

The Verbal Dimension Talk like a real person Skip the big words and long sentences Beware of writing everything out Lose the acronyms and jargon Avoid weasel words Be concise and get to the point (less is more)

The Voice has a Variety of Characteristics Quality Pitch Volume Inflection Rate Diction Fillers/non-words Breathing Phrasing Pauses Accents

The Body Reveals Much About Presence Attire/grooming Is it appropriate? Posture/positioning Are you balanced and centered? Gestures Are your hands relaxed? Facial expressions Do you appear comfortable and natural? Eyes Are they steady and focused on listeners?

Nervous Energy Shows Stiffness Fidgeting Pacing Rocking Rambling Velcro elbow Closed body positions Darting eye contact

Think of these Images to Dissolve Physical and Psychological Barriers Balancing, aligning, and centering "Filling the space" with your presence Sending the voice in streams Anchoring on listeners Landing points for emphasis

How do you organize your presentation? Your Presentation Should be Logical, Clear and Consistent with Your Objectives How do you organize your presentation? Conclusion Intro

Create a Clear and Simple Message In once sentence. . . Organize and prioritize your points Use different kinds of support Start strong, finish strong

Visuals Can Be Tricky Say as much as you can with the least amount of ink Beware of design and delivery pitfalls Don’t overuse slides; old- fashioned media work great

Manage Questions Effectively “That’s a very good question… next question please…”

Speak Up: The Message is You Know your audience Prepare a clear message that matters to you. . . and to them Adopt and internalize your message Let the message play you Be real, be human

A Program for MPI New England February 16, 2017 Janet Jordan SPEAK UP Presenting to Decision Makers with Presence, Clarity and Impact A Program for MPI New England February 16, 2017 Janet Jordan