Dallas Court Case Management Training

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Presentation transcript:

Dallas Court Case Management Training System Maintenance Training 5/13/2013 Dallas Court Case Management Training Collection – Process Dismissals & Deferred Training – City of Dallas, TX Carol Gauntt and Eddy Perez City of Dallas TX

System Maintenance Training 5/13/2013 Objectives Locate and navigate through the Cash Collections application Receive payments from cases and bonds Take payments on Payment Groups Process refunds on overpayments Perform end-of-day processing Use Dismissal and Deferred macros Scan documents City of Dallas TX

Review Payment Processing and Dismissal/Deferred Quiz 1. There are only two types of payments taken in cash collections, Payments and Bonds. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 1. There are only two types of payments taken in cash collections, Payments and Bonds. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz Payment methods include, but are not limited to which of the following? Cash Check Credit Card All the above

Review Payment Processing and Dismissal/Deferred Quiz Payment methods include, but are not limited to which of the following? Cash Check Credit Card All the above

Review Payment Processing and Dismissal/Deferred Quiz 3. The choice to take a payment or take a bond is dictated by which of the following? Payment Method Transaction Code Citation Number Defendant’s name.

Review Payment Processing and Dismissal/Deferred Quiz 3. The choice to take a payment or take a bond is dictated by which of the following? Payment Method Transaction Code Citation Number Defendant’s name.

Review Payment Processing and Dismissal/Deferred Quiz 4. A cashier can take a payment that is not related to case filed in criminal court module. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 4. A cashier can take a payment that is not related to case filed in the criminal court module. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 5. In order to close out the money at the end of the day, the clerks must close their batches. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 5. In order to close out the money at the end of the day, the clerks must close their batches. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 6. Payments using multiple tender types cannot be taken on one receipt. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 6. Payments using multiple tender types cannot be taken on one receipt. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 7. Payments against multiple defendants can be posted on a single receipt. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 7. Payments against multiple defendants can be posted on a single receipt. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 8. If the clerk enters the actual amount of money tendered, the system will provide the amount of change to be given. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 8. If the clerk enters the actual amount of money tendered, the system will provide the amount of change to be given. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 9. If the money doesn’t balance at the end of the day, the end of day money report can be edited to reflect the difference through the use of the Long/Short Transaction button. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 9. If the money doesn’t balance at the end of the day, the end of day money report can be edited to reflect the difference through the use of the Long/Short Transaction button. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 10. Cash Bonds can be entered through cash collection and through the Bond program. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 10. Cash Bonds can be entered through cash collection and through the Bond program. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 11. Clerks can void a cash bonds. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 11. Clerks can void a cash bonds. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 11. Dismissal macros executed from the Window or Mail will dismiss a case as soon as the macro is finished.. a. True b. False

Review Payment Processing and Dismissal/Deferred Quiz 11. Dismissal macros executed from the Window or Mail will dismiss a case as soon as the macro is finished.. a. True b. False

Questions/Notes