Indianapolis International Airport

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Presentation transcript:

Indianapolis International Airport v4r3 Indianapolis International Airport Operated by: Indianapolis Airport Authority

Feel free to connect with any of us at ARN! v4r3 Feel free to connect with any of us at ARN! Shannetta Griffin Sr. Director of Planning & Development Marsha Stone Sr. Director of Commercial Enterprise David Shaw Director of Concessions & Air Service Jason Paltzer Retail Operations Coordinator

v4r3 Indianapolis, Indiana Indiana’s largest city and the 14th largest city in the United States. Nicknamed the “Hoosier State” and known for Hoosier Hospitiality Metropolitan Population > 1.8 million Indianapolis’ central location is ideally suited to capture traffic from nearby cities 3 + million people live within a two-hour drive of IND

Indianapolis is Nationally and Globally Recognized v4r3 Indianapolis is Nationally and Globally Recognized Indy named #1 Convention City in the US (USA Today 2014) 26 Hottest Food Cities of 2016 America’s Most Underrated Cities

About Indianapolis International Airport - IND v4r3 About Indianapolis International Airport - IND Beautiful new Terminal opened in 2008 46 Nonstop Destinations (Jan. 2017) 8.5+ million travelers in 2016 6% more travelers in 2016 vs. 2015 Origination & Destination (O&D) Airport Alaska Airlines begins operating at IND in May 2017 Southwest Airlines holds largest Market Share at 33%

IND – World Class Award Winning Airport v4r3 IND – World Class Award Winning Airport J.D. Power North America Airport Satisfaction Study Highest in Customer Satisfaction for Medium Airports 2010 and 2016 ACI Airport Service Quality Award Best Airport in North America 2010, 2012, 2013, 2014, 2015 and 2016 ACI Director General’s Roll of Excellence Condé Nast Traveler Readers’ Choice Best Airport in America 2014, 2015, 2016 Travel + Leisure World’s Best Awards Top 10 Best Domestic Airports, 2016 TripAdvisor Travelers’ Choice Favorite U.S. Airport, 2016

IND – World Class Award Winning Airport v4r3 IND – World Class Award Winning Airport Airport Revenue News Best Overall Concession Program 2009, 2011, 2012, 2013, and 2015 IND is a Finalist for 2017 ARN Awards Airport with the Best Program Design Airport with the Best Overall Program Airport with the Best Management Team Airport with the Best Customer Service

Guiding Principles for Sense of Place v4r3 Terminal/Campus Optimization Program Enhance Customer Experience Create a Sense of Place Remain Relevant for Today’s traveler Guiding Principles for Sense of Place Authenticity Discovery/Surprise Delight

Current Concessions Program v4r3 Current Concessions Program 53 Individual Concessions Locations Civic Plaza, Concourse A, Concourse B, Baggage Claim 59,000 + square feet of Concessions Space 42% Pre-security/58% Post-security

Historical Concessions Sales 2012-2016 v4r3 Historical Concessions Sales 2012-2016 $47.3 Million Sales in 2016 3.5% Annual Growth 3.7% Annual Growth 5.8% Annual Growth

Historical Sales Per Enplanement Data 2012-2016 v4r3 Historical Sales Per Enplanement Data 2012-2016

36 Leases Are Expiring at end of 2018 v4r3 Future Concessions/Business Opportunity 36 Leases Are Expiring at end of 2018

Future Concessions/Business Opportunity v4r3 Future Concessions/Business Opportunity Food & Beverage Concessions Local and National Brands Retail and News & Gift Concessions Local and Prime Operators ACDBE Opportunity Good and Services Supplier General Construction Marketing

Currently working on Space Planning of Concessions v4r3 Anticipated Timeline Event Anticipated Date* RFP Workshops and Networking 2017 Q2 Issue RFP(s) 2017 Q3-Q4 RFP Due Date(s) 2017 Q4 – 2018 Q1 Tenant Concession Awards 2017 Q4 – 2018 Q2 *All dates are tentative and subject to change Currently working on Space Planning of Concessions

Feel free to connect with any of us at ARN v4r3 Any Questions? Feel free to connect with any of us at ARN Marsha Stone Sr. Director of Commercial Enterprise Shannetta Griffin Sr. Director of Engineering and Planning Development David Shaw Director of Concessions & Air Service Jason Paltzer Retail Operations Coordinator