Industry Fast Facts Information INTERNAL ONLY SLIDE BACKGROUND The industry facts are a collection of Forbes Global 2000 facts, Global Fast Facts from SAP, and other fact sets. Additional facts are researched and created for individual industries on an ongoing basis. USAGE It is not necessarily intended that this deck is used in its entirety, but rather it is expected select facts or slides will be used in other sales, marketing or communications content, as appropriate for the target audience. MODIFICATION To better target your audience, you can exchange images on the slides using other industry-specific images from the SAP Image Library. Wording for facts follows Brand Voice approved standards and should NOT be modified. If you need to translate any facts and want to confirm you have maintained the integrity of the fact, please contact brandvoice@sap.com. FACT REPOSITORY For links to all fact sets published by the Portfolio Marketing team, as well as crowdsourced facts, join the SAP Jam group SAP Fast Facts Central. The SAP Jam group SAP Fast Facts Central is the best forum to initiate fact discussions or questions. If you have issues with the site or need more information on the industry fact sets, please contact peter.johnson@sap.com. Link to SAP Fast Facts Central: https://jam4.sapjam.com/#groups/about_page/7HSZH4Kc40TcUD2FGPafwu

Update LOG INTERNAL ONLY SLIDE 4 APR, 2014 – published with new list and customer total facts (global and regional versions) 22 AUG, 2014, v2.0 – added all list facts 22 JUN, 2015, v2.1 – updated customer total facts JAN 2016, v2.11 Brand Voice check (NOTE: facts with $ currency symbol are in USD) Created 16x9 deck 19 SEPT 2017, v2.12 Note: Facts are generally only updated once per year

Fast Facts Utilities Industry SAP Image ID # 275629

Summary: Utilities Industry Facts Fast Facts Product safety solutions from SAP touch $5 trillion of all manufactured goods Number of Customers More than 4,200 utilities companies in 123 countries Africa 80+, Asia 660+, ANZ 140+, Europe 1,700+, Latin America 350+, North America 1,200+ Forbes Global 2000 91% of the utilities companies 88% of the diversified utilities companies 91% of the electric utilities companies 87% of the natural gas utilities companies 87% of the energy and natural resources companies List Facts “…run SAP” (all global unless listed) 10 of the 10 top utility companies 45 of the 50 top utilities companies 15 of the 15 greenest utilities companies 49 of the 50 top electric utilities companies (and 78 of 80) 20 of the 20 largest electric utilities companies 10 of the 10 top electric utility stock picks 10 out of 10 utilities companies in the United States with the most solar energy capacity 4 of the 4 largest natural gas utilities companies 13 of the 15 top gas utilities companies 10 of the 10 top gas utility stock picks 4 of the 5 largest diversified utilities companies 24 of the 25 top diversified utilities companies 10 of the 10 top integrated utility stock picks 11 of the 15 top independent power producers 8 of the 10 top wind energy companies in India 9 of the 10 top solid waste and recycling companies in USA 10 of the 10 largest water companies 7 of the 10 top water utility stock picks Regional facts and peripheral industry facts in appendix

SAP Image ID # 273207 More than 4,200 utilities companies in 123 countries are innovating with SAP solutions.

SAP Image ID # 273849 91% of the utilities companies in the Forbes Global 2000 are SAP customers.

10 of the 10 top utility companies in the world run SAP solutions. SAP Image ID # 275638 10 of the 10 top utility companies in the world run SAP solutions. Source: Utility World, Top 10 Utility Companies in the World

45 of the 50 top utilities companies in the world run SAP solutions. SAP Image ID # 275650 45 of the 50 top utilities companies in the world run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID # 274618 15 of the 15 greenest utilities companies in the world run SAP solutions. Source: Newsweek, World's Greenest Companies

SAP Image ID # 273850 91% of the electric utilities companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 273224 49 of the 50 top electric utilities companies in the world run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID # 273224 78 of the 80 top electric utilities companies in the world run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID #275317 20 of the 20 largest electric utilities companies in the world run SAP solutions. Source: Statista, The world's largest electric utilities

10 of the 10 top electric utility stock picks are SAP customers. SAP Image ID # 275257 10 of the 10 top electric utility stock picks are SAP customers. Source: The Street, 10 Best Electric Utility Stocks

SAP Image ID # 274357 10 out of 10 utilities companies in the United States with the most solar energy capacity run SAP solutions. Source: Statista, Leading U.S. utilities for solar energy

8 of the 10 top wind energy companies in India run SAP solutions. SAP Image ID # 275473 8 of the 10 top wind energy companies in India run SAP solutions. Source: Top 10 Companies in India, Wind Energy Companies in India

SAP Image ID # 275055 87% of the natural gas utilities companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 275639 4 of the 4 largest natural gas utilities companies in the world run SAP solutions. Source: Statista, World's largest natural gas utilities

SAP Image ID # 275630 14 of the 15 top gas utilities companies in the world run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

10 of the 10 top gas utility stock picks are SAP customers. SAP Image ID # 275706 10 of the 10 top gas utility stock picks are SAP customers. Source: The Street, 10 Best Gas Utility Stocks

SAP Image ID # 273226 88% of the diversified utilities companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 275636 4 of the 5 largest diversified utilities companies in the world run SAP solutions. Source: Statista, World's largest diversified utilities

SAP Image ID # 276125 24 of the 25 top diversified utilities companies in the world run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

10 of the 10 top integrated utility stock picks are SAP customers. SAP Image ID # 275697 10 of the 10 top integrated utility stock picks are SAP customers. Source: The Street, 10 Best Integrated Utility Stocks

SAP Image ID # 272588 11 of the 15 top independent power producers in the world run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID # 275635 9 of the 10 top solid waste and recycling companies in the United States run SAP solutions. Source: Waste 360, Waste Age 100

10 of the 10 largest water companies in the world run SAP solutions. SAP Image ID # 274636 10 of the 10 largest water companies in the world run SAP solutions. Source: ETC Group, World's 10 Largest Water Companies

7 of the 10 top water utility stock picks are SAP customers. SAP Image ID # 275697 7 of the 10 top water utility stock picks are SAP customers. Source: The Street, 10 Best Water Utility Stocks

SAP Image ID # 275895 Product safety solutions from SAP touch $5 trillion of all manufactured goods. note: $ currency amount is in USD note: $ currency amount is in USD

SAP Image ID # 271837 87% of the energy and natural resources companies in the Forbes Global 2000 are SAP customers.

Appendix Regional Facts

SAP Image ID # 273207 More than 80 African utilities companies are innovating with SAP solutions.

SAP Image ID # 273207 More than 660 Asian utilities companies are innovating with SAP solutions.

SAP Image ID # 273849 81% of the Asian utilities companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 273850 81% of the Asian electric utilities companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 273224 9 of the 10 top electric utilities companies in Asia run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

8 of the 10 top wind energy companies in India run SAP solutions. SAP Image ID # 275473 8 of the 10 top wind energy companies in India run SAP solutions. Source: Top 10 Companies in India, Wind Energy Companies in India

SAP Image ID # 275055 75% of the Asian natural gas utilities companies in the Forbes Global 2000 are SAP customers.

6 of the 7 top gas utilities companies in Asia run SAP solutions. SAP Image ID # 275630 6 of the 7 top gas utilities companies in Asia run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID # 271837 76% of the Asian energy and natural resources companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 273207 More than 140 utilities companies in Australia and New Zealand are innovating with SAP solutions.

SAP Image ID # 273224 14 of the 15 top electric utilities companies in Asia and Australia run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID # 273207 More than 1,700 European utilities companies are innovating with SAP solutions.

SAP Image ID # 273849 90% of the European utilities companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 273850 87% of the European electric utilities companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 273224 20 of the 20 top electric utilities companies in Europe run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID # 275055 100% of the European natural gas utilities companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 273226 100% of the European diversified utilities companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 276125 9 of the 9 top diversified utilities companies in Europe run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID # 271837 94% of the European energy and natural resources companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 273224 20 of the 20 top electric utilities companies in the EMEA region run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™ EMEA: Europe, Middle East, and Africa

SAP Image ID # 276125 9 of the 10 top diversified utilities companies in the EMEA region run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID # 273207 More than 350 Latin American utilities companies are innovating with SAP solutions.

SAP Image ID # 273849 Global percent customers = 91% 100% of the Latin American utilities companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 273850 100% of the Latin American electric utilities companies in the Forbes Global 2000 are SAP customers. Global percent customers = 91% Only 4 LA companies

SAP Image ID # 273224 5 of the 5 top electric utilities companies in Latin America run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID # 273224 24 of the 25 top electric utilities companies in North and South America run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID # 275630 6 of the 6 top gas utilities companies in North and South America run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID # 273207 More than 1,200 North American utilities companies are innovating with SAP solutions.

SAP Image ID # 273849 100% of the North American utilities companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 273850 100% of the North American electric utilities companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 273224 19 of the 20 top electric utilities companies in North America run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID # 274357 10 out of 10 utilities companies in the United States with the most solar energy capacity run SAP solutions. Source: Statista, Leading U.S. utilities for solar energy

SAP Image ID # 275055 100% of the North American natural gas utilities companies in the Forbes Global 2000 are SAP customers.

SAP Image ID # 275630 5 of the 5 top gas utilities companies in North America run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID # 276125 15 of the 15 top diversified utilities companies in North America run SAP solutions. Source: PLATTS, Top 250 Global Energy Company Rankings™

SAP Image ID # 275635 9 of the 10 top solid waste and recycling companies in the United States run SAP solutions. Source: Waste 360, Waste Age 100

SAP Image ID # 271837 92% of the North American energy and natural resources companies in the Forbes Global 2000 are SAP customers.

Appendix Additional Facts – Examples Beyond the industry facts in this deck, there may be numerous other facts that could be valuable for your needs: Peripheral industry facts Solution and technology facts Company facts Regional facts The following slides are just a few examples to highlight the potential value of peripheral facts. You can find links to these facts and more information in the SAP JAM group SAP Fast Facts Central The SAP Jam group SAP Fast Facts Central is the best forum to initiate fact discussions or questions. If you have issues with the site or need more information on the industry fact sets, please contact peter.johnson@sap.com. Link to SAP Fast Facts Central: https://jam4.sapjam.com/#groups/about_page/7HSZH4Kc40TcUD2FGPafwu

87% of the oil and gas companies in the Forbes Global 2000 are SAP customers. SAP Image ID # 275056

86% of the retailers in the Forbes Global 2000 are SAP customers. SAP Image ID # 275749 86% of the retailers in the Forbes Global 2000 are SAP customers.

SAP Image ID # 273161 96% of the automotive companies in the Forbes Global 2000 are SAP customers.

SAP Image ID #272502 SAP connects more than 1.9 million companies in 190 countries in the Ariba Network, the world’s largest business-to-business network.

SAP Image ID #273643 SAP Mobile Services reliably processes 1.8 billion mobile messages worldwide each day.

SAP Image ID #274258 SAP HANA can increase analysis speed by more than 10,000x, equal to walking from California to New York in 6 minutes.