Canadian Council for Refugees Conseil canadien pour les réfugiés Working together on behalf of refugees and immigrants Travaillons ensemble au service des réfugiés et des immigrants

Training for Moderators A Short Guide

Key Responsibilities As a moderator your role is to: Review preparations for the workshop Help achieve workshop goals and objectives Help create a safe space, free of bias and prejudice Submit a short workshop report

In Preparation for the Workshop Clarify workshop plans (who is speaking, what visual aids) Review CCR positions on the topic Read the CCR Anti-Oppression Policy Clarify interpretation issues, prepare English/French introduction Read the rules on photography and recording Recruit someone to take notes for the workshop report

Before the Workshop Begins Check that visual aids are working and everything else (necessary materials, equipment) is ready Rearrange seating if helpful Make sure interpreters (if any) have speaking notes and that resource persons who need them have headsets for simultaneous translation Identify someone to translate interventions from other language (if no simultaneous interpretation) Introduce yourself to speakers and interpreters and explain your role as moderator

At the Start of the Workshop Welcome participants in both English and French Explain the CCR’s commitment to anti-oppression and participation Announce ruling on recording/photography Remind participants to avoid acronyms and technical terms and to explain the ones they use Ask participants to look for this sign in the workshop rooms!

During the Workshop Slow speakers down if they talk too fast (check with interpreters) Watch out for acronyms and technical terms Make sure any photography/recording respects the policy Make sure a diversity of people get to speak (those who have not spoken before) Intervene promptly in case of conflict (refer to the CCR Anti-Oppression Policy) The complaints procedure is available if needed

Question and Answer Period and Discussion Participation Encourage active contribution by first-time participants, newcomers Remind people to introduce themselves before they speak Avoid acronyms and technical terms Use plain language Encourage everyone to speak

Resolutions and Action Items Resolutions and action items – what is the difference? Resolutions are NEW policy Action items BUILD ON existing policy or don’t involve a policy position Use clear language to describe the process (See the moderators notes and the CCR Resolutions database)

At the End of the Workshop Thank resource people and participants. Write and submit workshop report, mentioning any planned resolutions or action items. Thank YOU for your help in making the session a success!

Useful Tools for Moderators Notes with Checklist for Moderators CCR Anti-Oppression Policy - http://ccrweb.ca/en/ccr-anti-oppression-policy CCR Audiovisual Recording and Photography Policy - http://ccrweb.ca/en/policy-recording-consultations CCR Resolutions - http://ccrweb.ca/en/resolutions CCR Complaints Procedure - http://ccrweb.ca/en/complaints-procedures

Questions. Contact: Marisa Berry-Méndez - mberrymendez@ccrweb Questions? Contact: Marisa Berry-Méndez - mberrymendez@ccrweb.ca OR Colleen French - cfrench@ccrweb.ca