Sikander Badat QAEP Holder of the Queens Award For Enterprise Promotion Head of Special Project Regeneration and Enterprise Ayyub Patel Head of Business Competitiveness

To reduce the economic disadvantage of Ethnic Minority Communities to AIM To reduce the economic disadvantage of Ethnic Minority Communities to enter the mainstream economy through Business, Enterprise and Employment

EMERGENCE OF MODEL 18 years practical experience Delivery and analysis of impact of business support Focus group consultations Research projects local and national Advisory experience local, regional and national

Model of Excellence Key function Outreach, information support EMBS key driver cross cutting themes Integral part of mainstream support 1.understanding of Informs policy and strategy cultures Autonomy 2.languages Resources 3em business Bespoke support dynamics Key function Outreach, information support Customised Advisory Support Provision

Outreach Continuous Support Community Leaders Mainstream Business Support / BBSU Local Authorities Loyalty Capacity Build Credibility Trust Outreach Continuous Support Other Organisations + Business Support Organisations Intervention measures > Customise projects Culturally relevant training BSUP & Business Development Training Counselling Consultancy Innovative Approach Creation Of Development Networks Sustainable Business Creation of Employment Effective integration Mainstream Markets Continuous Evaluation Ownership Consultation Involvement Focus GP Target Group Information support Specialist advisors PUSH PULL EM Businesses EM Communities ETHNIC MINORITY BUSINESS SUPPORT

Model of Excellence Outcomes Creation of development networks Sustainable business creation of employment Effective integration mainstream markets Conclusion Holistic and part of mainstream not marginalised fully integrated under one brand Business Bolton Appropriate policy, strategy and intervention measures to enable client to receive tangible advice and support Supported by all Can be adopted as best practice by all Agencies for SME development

Types of Businesses Fashion Clothing and Textile Manufacture Manufacture of Plastic Goods Food Catering Assembly of Electrical goods Information Technology Clothing Fashion retail Construction services Professional Services Manufacture of Household, Commercial and Domestic Goods Security Services Jewellery manufacture and retailers Website Designers Contract Packaging

EMBS ACHIVEMENTS JANUARY 2003 TO DECEMBER 2008 Business Start ups 143 Businesses assisted with Growth and Development 800 Business loans secured for clients £431,400.00 Private sector income generated £5,545,731.70 New jobs created 915 EM Unemployed and Pre start clients attending Business programmes 750 EM new & Established Businesses attending Business Workshops and Conferences 1500 Survival Rate for businesses trading over 2 years is 99% Survival Rate for businesses trading over 3 years is 90%

Results of Replicating the Model to neighbouring town of Rochdale Outputs 2006-08 Business Advised 120 Business Starts 36 Jobs Created 55 Workshops 25 Increased Sales £833.5k

Achieving Excellence BBC National Enterprise Award One to One Best for Business – Business Support Award SFEDI Centre of Excellence Business Support Award England Asian Jewel Awards – Public Sector Excellence Award The Prowess Flagship Award – Best Practice in Women’s Enterprise Development British Diversity Awards – Innovation and Awareness Champion

Sikander Badat QAEP Head of Special Project Bolton Enterprise Centre Washington Street Bolton, BL3 5E7 sikander.badat@bolton.gov.uk tel : +44 1204 336125 Ayyub Patel Head of Business Competitiveness Bolton Enterprise Centre ayyub.patel@bolton.gov.uk Tel : +44 1204 336148/86 www.embs.co.uk www.businessbolton.org www.bolton.gov.uk