Mobile Data Management (MDM) Customer Overview

Mobile Messaging Overview What is it? At a basic level, it’s email and calendaring on a mobile device, aka smart phone and/or tablet What kind of smart phones/tablets? iOS, Android, Windows 8.1

Mobile Messaging Overview How is it done today? Via Exchange ActiveSync (EAS) Is there something new? Yes, AirWatch Mobile Device Management (AW)

Mobile Messaging Overview Is ActiveSync going away? No, ActiveSync will continue to be a viable choice

Mobile Messaging Overview What’s the difference between EAS and AW? Both enforce OCIO Security Standard Both integrate with Active Directory, Exchange email, and calendaring EAS is included in Shared Services Email AirWatch is an optional fee for service $5.50 per device per month

Mobile Messaging Overview What do I get for $5.50? Active Directory integration Self service portal (reset passwords) BYOD content separation (corporate vs personal) Multi-tenant design Agency A manages Agency A Agency B manages Agency B … Greater device control granularity over EAS

MDM Schedule Overview CTS Pilot Customer Training 7/21 – 7/25 Pilot July 28 – September 19 AirWatch Vendor Training 8/11 – 8/29 Planned Production – September 30

MDM Schedule - Pilot Pilot Group 1 July 28 – August 22 AGR (geographically dispersed) DES (multiple agency support) DOC (large) ECY (iPhone only) LNI (iPhone only)

MDM Schedule - Pilot Pilot Group 2 August 25 – September 19 DFW DNR DOR ESD LCB

Pilot Expectations 10 people or less per agency Test OCIO compliance verification Test Agency readiness procedures Device enrollment (staging) General use, device support, and remote support Password resets (self-service portal)

MDM Schedule - Production Service begins September 30

Mobile Data Management (MDM) Questions And Demo