Reach Out and Touchscreen Someone

Agenda Identify issues facing end users around collaboration What is the Avaya Flare User Experience Avaya Desktop Video Device Overview Product Roadmap Questions

What Your Users Are Telling You I don’t use the video conference system because it’s too complicated. I can video chat with my kids with Skype. Why can’t I with my corporate system? How do I know who I can video chat with? I just wish the system did the work for me. I want to use my PC for video chat. I want to use my iPad for video chat. What Your Users Are Telling You Employees are not productive. More time spent preparing instead of doing

Challenges for IT The consumerization of IT Multiple Platforms Multiple Standards Disparate User Interfaces Limited integration between products Limited resources to manage, maintain & support communications solutions.

Avaya Aura Truly Unified Communications

Introducing the Avaya Flare User Experience

Corporate, Public, Personal Integration Voice Mail, Email, IM & Social Media Presence See & Share Contextual History All email, IM, Documents Spotlight Multi-party, Media Mixing Contacts Corporate, Public, Personal

Powered by Avaya Aura How do Avaya Aura services contribute? Communication Manager & Session Manager Core Routing & Bandwidth Management Applications Sequencing User Mobility (Hot Desking) Voice Messaging Signaling Survivability Conferencing Multi-modal, multi-session collaboration Audio/Video conferencing Advanced controls Document sharing Presence Services Avaya Instant Messaging Aggregated telephony and OCS/Lync presence Federated presence Collaboration Document sharing White boarding PC Companion

The Avaya Desktop Video Device

Avaya Desktop Video Device SIP Based 12” High Resolution Display HD Video HD Audio HDMI Out Android Apps ActiveSync Support

Avaya Desktop Video Device 10/100/1000 Ethernet 802.11 a/b/g/n wireless 3G/4G Support via USB Optional Base Unit with Handset Integrate with Avaya Aura Conferencing for on demand audio & video conferencing

Avaya Flare Product Roadmap

Extending the Flare User Experience Across Avaya & non-Avaya devices Yesterday Today Tomorrow

Flare Communicator Fully Featured SIP Client Contact Fans (Personal, Enterprise Sources) Directory Integration Call History Mid-Call Control Features Aggregated Presence w/IM Installation via Apple App Store (iPad) VPN Support No Conferencing Audio Only - No Video Generally Available – January 2012 Internal Alpha Testing - Now Generally Available - Spring 11

Avaya Flare User Experience Q2-Q3 2012 Fully Featured SIP Client Contact Fans (Personal, Enterprise Sources) Microsoft Exchange & Active Directory Integration Call History Mid-Call Control Features Aggregated Presence with Instant Messaging Ad Hoc & Meet-Me Audio Conferencing with Aura Conferencing Web Collaboration & Document Sharing Multi-party Video Conferencing with Aura Conferencing (Active Speaker & Continuous Presence)

Avaya Flare Communicator for iPad

Avaya Flare Communicator for Windows 7

Avaya Flare User Experience Web Client