Harvard Training Portal | Search. Register. Watch. Track Harvard Training Portal | Search. Register. Watch. Track. CIO Council Update July 25, 2016 Monday 3:10 Smith 561

Purpose and Intended Outcome The Harvard Training Portal is going live today: July 25, 2016 It is a university-wide system for Faculty, Students, Staff and Affiliates: you may hear from users before we do We want to give you enough information to respond to users, if they come to you Intended Outcome We need your help and support: Understand the benefits of a university-wide training system Understand expectations for go live Know where to direct users Share our commitment for continuous improvement

PeopleSoft Training Admin State of learning at Harvard before July 2016 PeopleSoft Training Admin Multiple and Disconnected Systems LawRoom

After July 25, 2016 TrainingPortal.harvard.edu One single place to access and track all of your current and historical professional learning at Harvard. 90,000 active user accounts, University-wide 700 courses available (for starters) 4,000 managers will have access to assign training plans to their teams 500 PIs will monitor required training for 8,500 people using Harvard Labs 6,500 undergraduate students will take Title IX training in August One email address for support: TrainingPortalHelp@harvard.edu

Benefits University-wide and for all: faculty members, students, staff, and other persons of interest and affiliates. Easy access with the HarvardKey for 90,000 user accounts. Better user experience: intuitive browsing and course registration, automated notifications, one place for all training. Increased compliance with tracking and reporting for all regulatory and required training, university-wide. Improved talent management with manager access to assign training to their team. Improves onboarding. Reduce duplication: consolidate existing training systems, enable local training administration and integrate with other Harvard systems.

Expectations for go live We expect a range of responses: Most users will be pleased Demand may exceed our immediate capacity We will prioritize requests and we will address them over time Ex: Title IX training for Students Laboratories required to take EH&S training may need more hand-holding EH&S is working closely with the labs We are committed to make all necessary changes and enhancements

TrainingPortalHelp@harvard.edu Who to contact? One email address. Connected to ServiceNow. Users can also always contact the IT Help Desk. We need to hear from users! We are committed to continue to make changes and enhance the system over the next year and going forward. Main point: our goal is to simplify and streamline where we can whilst maintaining (and elevating) user experience

Professional Development Who to contact? Contacts for specific training and groups Professional Development CWD training Lynda.com, ManageMentor Bill Ganzenmuller, CWD Local Training Schools: HBS and HLC Central Admin: CAADS, OSP, FSS, SIS Susan Spinelli, CWD IT Academy IT Academy courses Deidre O’Shea, HUIT EH&S training Lab Safety Facilities in Campus Services Will Tonery, EH&S Main point: our goal is to simplify and streamline where we can whilst maintaining (and elevating) user experience

Appendix Key Project Documents

Project timeline Discovery Phase – FY14 Planning Phase – FY15 Spring 2013 – Discovery funding is approved by ITCRB December 2013 - Identified training system needs across the University Planning Phase – FY15 June 2014 - Planning funding is approved by ITCRB Aug 2014 - Stakeholders provide requirements Sept 2014 - Vendor selection process starts (RFI/Demos) Apr 2015 - Implementation funding is approved by ITCRB May 2015 - Top 3 vendors selected from RFP/Demos June 2015 - SABA selected as finalist Implementation Phase – FY16 & FY17 Phase 1 – July 2016 Replace existing systems IT Academy Phase 2 – Fall 2016 Research Compliance Training Phase 3 – Spring 2017 Integrated Talent Management Local Training Administration

Governance Steering Committee Sponsors Marilyn Hausammann, VP HR Ara Tahmassian, University Chief Research Compliance Officer Pam Caudill, Chief Research Operations Officer, HMS Melissa Brown, Director CWD Project Manager Isabelle Modiano, HUIT Project Owners Bill Ganzenmuller, CWD Will Tonery, EH&S Key Advisers Peter Baskette, HUIT Michael Monaghan, FAD Vendor Negotiation Team Joe Holewa, HUIT Bill Shanker, FAD Ryan Fraser, HUIT Prabhakar Ramakrishnan, HUIT Isabelle Modiano, HUIT Bill Ganzenmuller, HHR

Sponsors & Steering Committee Project Team Sponsors & Steering Committee Ara Tahmassian, Pam Caudill, Marilyn Hausammann & Melissa Brown, Peter Baskette, Michael Monaghan Project Managers/Owners Isabelle Modiano, Bill Ganzenmuller, Will Tonery Working Group Professional Development Bill Ganzenmuller Susan Spinelli Talya Hoffmann Gabi Guiterrez Meryl Miller IT Academy Deidre O’Shea Jonathan Sutton Local training administration Mark Seibring Audrey Harmon Talent Management / PeopleSoft Integration Shekhar Kasarle Isabelle Modiano Technical team Prabhakar Ramakrishnan Rebecca Blanchard Sirish Aramandla Shanti Muppirala Wenjie Wu Jon Polaski EHS Required Training Will Tonery Rich Griffiths Karen Sardone Pat Zudeck Research Compliance Amy Maltzan EDUCE team Griffin Fernandez Brandon Williams Thomas Hur User Experience Seth Meriam Change Management Julie Wilson

Communication task force Acacia Matheson – HPAC, Senior Communications Officer for HUIT Deirdre O’Shea – HUIT, IT Academy Training Program Manager Will Tonery – Campus Services, EH&S, Senior EHSEM Programs Manager Stephanie Nasson – FAS, Director of Admin Operations Gina Vild – HMS, Associate Dean for Communications and External Relations Patty Hatch – HUIT, Training and Change Management Lead Patty Bruce – HHR, Senior HR Program Manager Kristen Scott – CWD, Universal Manager Training, Sr. Program Manager Esther Vegh – HHR, Communications Amy Maltzan, Susan Spinelli and Seth Merriam – CWD Education Systems & Technology

Benefits Gantt Chart

Demo / Video https://youtu.be/zgurKY-PuCg We are working with HPAC on a Harvard branded video. In the meantime, we have this home-made video: https://youtu.be/zgurKY-PuCg