Michael Koss Director, Health and Patient Services Pty Ltd Digitisation in Healthcare Strategies and Approaches for Emerging Economies Michael Koss Director, Health and Patient Services Pty Ltd

CHALLENGES ON THE GROUND Huge demand for services Lack of easily accessible information Time constraints on professionals Lack of equipment The hospital is often the first port of call for a patient

CHALLENGES AT AN INSTITUTIONAL LEVEL Record keeping responsibility largely sits with the patient (paper files) Culture change in hospitals is difficult Disparity in the services between top tier and mid tier and public providers is increasing Limited application of a primary model of health Cost of training / implementation of new projects Time for training / monitoring of new projects

Fragmented and localised approaches to digitisation are exacerbating the problems. It is time to go back to the drawing board.

Patients are the key Knowledgeable Resourceful Tech Savvy Can be empowered and become more proactive Want to enjoy better health Eager to capture their experience Patients are the key

The intersection between individuals and technology is the opportunity Internet connection is accessible by most Doctors have smart phones The intersection between individuals and technology is the opportunity Patients have smart devices Medical device companies are looking for ways to reach out to broader populations Local storage solutions for remote areas and in times of no connection to the internet

IS DIGITISATION A GOOD THING?

IS DIGITISATION A GOOD THING? Opportunities Challenges Development of an electronic medical file with / for the patient Opportunity to engage in preventative care Greater and quicker access to information Ability to analyse trends and performance Attractive for medical tourists Legal record keeping requirements Change management Enfranchising staff Education of patients and staff Capital investment / ongoing costs

APPROPRIATE SOLUTIONS TO MEET CHALLENGES! Professor Butts and the Self-Operating Napkin APPROPRIATE SOLUTIONS TO MEET CHALLENGES!

EXAMPLES OF PILOT USES OF EMRs Cancer Patients To help patients reduce the frequency of their visits to hospital Emergency Care To allow Drs to access information quickly Mobile Hospital Vans To bring efficiency to services and build up patient files

How we are approaching EMRs Free web based solution (for anyone including hospitals) Global system – not tied to one hospital or chain Emergency access for healthcare professionals Hybrid system, not totally digital (minimises change in processes) Security is top tier and robust World leading partnerships Designed specifically for users in emerging economies We grow with our customers

www.GlobalPatientPortal.com Global Patient Portal Contact Information: Michael Koss| Director M: +61 402 448 187 E:Michaelk@gpphealthcare.com General Enquiries E: Info@gpphealthcare.com Global Patient Portal is a product by Health and Patient Services Pty Ltd (ABN 21 168 700 196) whose registered office is in Melbourne, Australia. www.GlobalPatientPortal.com