AMSUS: Health and Patient Engagement Session Terry Newton, M.D., F.A.A.F.P. Diplomat ABPM in Clinical Informatics Patient Engagement TSWAG Lead AMSUS: Health and Patient Engagement Session Patient Engagement: What is the Role of Patient Portal(s) and Personal Health Record(s)

Disclosures The presenter has no financial relationships to disclose. This continuing education activity is managed and accredited by Professional Education Services Group in cooperation with AMSUS. Neither PESG,AMSUS, nor any accrediting organization support or endorse any product or service mentioned in this activity. PESG and AMSUS staff has no financial interest to disclose. Commercial support was not received for this activity.

Learning Objectives: At the conclusion of this activity, the participant will be able to: Define the difference between a patient portal and a personal health record Understand the difference between data transparency and data engagement Appreciate the role of information and information technology as key enablers of a larger patient engagement strategy

Obtaining CME/CE Credit If you would like to receive continuing education credit for this activity, please visit: http://amsus.cds.pesgce.com

Patients Rising

Lower Costs Higher value Higher value Value Based Care

EMR data 23&me Social Networking UBiome Location Diet Sleep Activity Substance use

Increasing Patient Engagement? How Much of What We Do Every Day Is Focused on Increasing Patient Engagement? Patient Engagement

Health Factors

Patient-Generated Health Data Flow Diagram Analytics Visualization Clinical Decision Support for Patients Patient directed/authorized, sometimes provider-requested- Patient data is captured via data entry into an APP (e.g. patient portal or PCHR) or from a sensor into a remote monitor or smart phone. Patient directed/authorized, sometimes provider-requested- Via either electronic or non-electronic, or structured or un- structured means the data is transferred to the provider organization. Provider directed/authorized- Information is reviewed and documented by the provider organization in either an EHR or non-EHR system by MDs and staff.

Personal Health Records (PHRs) More comprehensive records Access to trusted health education Convenient electronic services Patient engagement and activation Patient safety Self management/self care Medication reconciliation Wellness reminders Decision support Enhanced communication Patient and provider partnerships

Cerner Patient Portal

MHS GENESIS: Health & Wellness Portal

Strategy (continued)

Liz – add the words Tricare Online to the logo *Proposed design may vary slightly at end state