Pertemuan 16 (Sixteenth Meeting) Business Ethic and Social Matakuliah : J0084 / Introduction to Management and Business Tahun : 2007 Versi : 1 / 3 Pertemuan 16 (Sixteenth Meeting) Business Ethic and Social Responsibility

Learning Outcome Student should be able to calculate in an optimal manner to arrange suitable business plan -> C3

Learning Outline Responsibility Toward Employees Responsibility Toward Customers Responsibility Toward Employees Responsibility Toward Shareholders Responsibility Toward Creditors Responsibility Toward Environments Responsibility Toward Communities

1. Responsibility Toward Customers a. Responsible Production Practices b. Responsible Sales Practices

c. How Company to Make Sure Its Responsible toward Customers 1) Determine business responsibility code 2) Monitor complaint 3) Gain and use feedback

d. The Role of Consumerism e. The Role of Government 1) Regulation of product safety 2) Regulation of advertisement 3) Regulation of industry competition

2. Responsible Toward Employees a. Employee Safety b. Suitable Treatment by Other Employees 1) Diversity 2) Sexual harassment c. Equal opportunity

d. How Company to Make Sure its Responsible Toward Employee 1) Responsibility code 2) Policy concerning complaints

3. Responsible Toward Shareholders a. How Company Make Sure Its Responsible b. How Shareholders Make Sure Its Responsible c. Conflict Concerning Excessive Executive Compensation 4. Responsible Toward Creditors a. How Company Violate Its Responsible

5. Responsible Toward Environment a. Air Pollution b. Land Pollution c. Conflict Concerning Environment Responsible

6. Responsible Toward Communities Conflict Concerning in Maximizing Social Responsibility