Unified Communications Finding the right Mobile solution Presenter: www.mobile-mx.com

Agenda Mobile-IP Convergence UC features available today Single VS. Dual mode smartphones UC Features available on Single Mode smart phones Additional UC Features for Dual Mode phones Important factors in choosing a mobile UC solution

Mobile-IP Convergence Mobile solutions will route the call through the best available channel

UC features available today Virtual numbers Simultaneous ring Presence Single number Single voice mail

Single VS. Dual mode smartphones Dual Mode - A Smartphone that can use both the cellular and WiFi networks to obtain data and or voice. Single Mode - A Smartphone that can only use the cellular network to obtain data and voice. Misconception – Smartphones that are WiFi enabled can support SIP (e.g. Dual mode Blackberries do not support SIP) Misconception – Single mode phones cannot be used for a complete UC experience

UC Features available on Single Mode smart phones One phone number - outgoing calls routed automatically via UC platform to achieve a single CLI/ANI (keeping the mobile number private) Least Cost Routing White / Black list Mid-Call command menu – During a call dynamic menus are available for a variety of PBX/Network functions MobEx dialing – Dial extensions from mobile handset Presence Instant messaging VCC – Voice Call Continuity

Additional UC Features for Dual Mode phones The ability to use the WiFi channel to utilize features on previous slide Utilize the WiFi network for Voice Seamlessly transfer calls between WiFi and cellular networks

Important factors in choosing a mobile UC solution Usability – User friendly Similar to the natural calling experience Needing minimal user training Agnostic – Phone Models Networks Infrastructure Time to Market – You want it NOW not in 6 to 12 months. Simple deployment – No need for valuable internal resources. Easy for the user - Just download & talk!