@Remote - Installation Flow – <Ver. 4.1a> For Reference October 2008 (Attached O/Is were updated.) @Remote Project Members Ricoh Company, Ltd. Reference pages for the Basil O/I shown in the slide are based on EU version.

Glossary <General> NRS = @Remote <Appliance> Basil RC Gate Cumin Embedded RC Gate <Device Type> NRS Device HTTPS Device MIB Device SNMP Device

Basil Installation at the Customer Site NRS Installation Flow Step 1 Customer Pre-Survey (to gather the required information for the installation) Step 2 Pre-Register Basil to the Center (to issue Basil Request Number) Device Configuration (Physically) (to configure the devices to connect with the Basil) Step 3 Step 4 Basil Installation at the Customer Site (to select the devices to manage and/or monitor) In case of managing the devices Step 5 Register Devices to the Center System (to complete the installation for managed devices) Yellow : Location is Sales Company Site (Center Operation) Green : Location is Customer Site (Device Configuration & Basil Installation)

Basil Installation at the Customer Site NRS Installation Flow Customer Pre-Survey (to gather the necessary information for the installation) Step 1 Step 2 Pre-Register Basil to the Center (to issue Basil Request Number) Device Configuration (Physically) (to configure the devices to connect with the Basil) Step 3 Step 4 Basil Installation at the Customer Site (to select the devices to monitor and/or monitor) In case of managing the devices Step 5 Register the devices to the Center System (to complete the installation for managed devices)

Refer to Pre-survey sheet Customer Pre-Survey Refer to Pre-survey sheet Survey sheet to find the required information to register Basil to the Center e.g, Customer Name Basil Admin Name/E-mail Address/Phone number Site Codes Survey sheet to find the required information to configure the devices and to install the Basil at the Customer Site e.g, NRS Service Menu for each devices Fixed IP Address /or DHCP Proxy Information Network Segments, IP Address Device Types; Ricoh devices – NRS devices, non-GW products, etc. Competitive products Registered types; Managed or Monitored You need to estimate how many Basils are required by configuring which registration types are set for each device in advance; Managed or Monitored. (see flow chart in the next slide).

Customer Pre-Survey *: Depends on how many devices are managed.

Customer Survey Completed! (Hearing from the Customer)

Basil Installation at the Customer Site NRS Installation Flow Step 1 Customer Pre-Survey (to gather the necessary information for the installation) Pre-Register Basil to the Center (to issue Basil Request Number) Step 2 Device Configuration (Physically) (to configure the devices to connect with the Basil) Step 3 Step 4 Basil Installation at the Customer Site (to select the devices to manage and/or monitor) In case of managing the devices Step 5 Register the Devices to the Center System (to complete the installation for managed devices)

Register Basil to the Center Login to the Center GUI

Register Basil to the Center Items with *: Mandatory items The Center issues the Request Number (for Basil)

Procedure Login to the center server. [ “Log-in” in Page 9 of center GUI O/I] Make sure that your PC has been completed required setting to access the center GUI. Make sure that you already have your ID and password to login. URL = https://rcg.support.ricoh.com/atremotecenter/MainServlet In the center GUI, click “New Registration”. [ “1. Registration Menu” in Page 1-1 of center GUI O/I] Type necessary information. Click “Register” so that you will obtain Request Number. [ “1. Registration Menu” in Page 1-2 of center GUI O/I] Keep the number for Basil installation at customer site.

Pre-Registering Basil Completed! (Sales Company Site)

Basil Installation at the Customer Site NRS Installation Flow Step 1 Customer Pre-Survey (to gather the necessary information for the installation) Step 2 Pre-Register Basil to the Center (to issue Basil Request Number) Device Configuration (Physically) (to configure the devices to make them NRS and/or CSS Devices) Step 3 Step 4 Basil Installation at the Customer Site (to select the devices to manage and/or monitor) In case of managing the devices Step 5 Register the devices to the Center System (to complete the installation for managed devices)

NRS (Basil) - External Type - Device Configuration: Introduction NRS Device NRS Device: - Network connected - Security (DESS)/NRS Modules are required (Autumn/2003 devices and later) MIB Device: - Network connected - Other than the NRS Device (e.g, Ricoh old Devices, Competitors) Network (LAN) NIC Network Device MIB Device NIC Network Device NRS (Basil) - External Type - CSS Connection P/I Board Standalone Device Customer Environment

Device Configuration: Required Items

Device Configuration: Required Items Current MFPs NRS Device J-C1 A-C3 R-C3 K-C2 S-C2 TC-C1 J-C2 V-C1 MC-2.5 A-C4 R-C4 NRS module Pre-installed DESS module Pre-installed * * Before March 05 production, DESS is not pre-installed. So, please install DESS on device configuration. (DESS can be downloaded from Global Server) Current LPs NRS Device J-P3 M-P1 P-P1 K-P4 C-P2 G-P1a G-P1b J-P4 NRS module Pre-installed DESS module Need to upgrade * * DESS is not pre-installed. So, please install DESS on device configuration. (DESS provides as Option)

Device Configuration: Managed&Monitored Official name External or Embedded Supported devices Communication # of monitored device # of managed device Including competitors Remote Communication Gate Type BN1 (Basil) External All network devices Internet & e-mail (1 way) 500 monitored* 100 managed Yes Type CN1 (Cumin) Embedded (Standard) 05 Spring model or later R-C4/A-C4, AP-C1/AT-C1 C-P3, J-P4/G-P2 or later Internet 1 managed No <Monitored & Managed> Service menu Meter reading Reporting Toner replenishment Call handling (Remote F/W update) Monitored (MIB Counter) Supported N/A Managed (Registered) See slide 5 * Max no. of monitored (500) includes managed devices. E.g.: If 30 managed, max no. of monitored are 470 devices.

Devices have been configured! (Customer Site)

How Basil and Devices are configured? Physical Configurations How Basil and Devices are configured? ? ? ? ? ?

Physical Configurations When One RC Gate is installed

Physical Configurations 1 Basils Managed Device is less than 100 units Monitored Device is less than 500 units Basil A Device Registration Method Device Registration Wizard from Basil UI Auto Discovery Auto Discovery Setting Whole IP range as necessary

Physical Configurations When Two or More RC Gate is installed

Physical Configurations Managed Device is over 100 units Monitored Device is less than 500 units 2 Basils Basil A Basil B Device Registration Method Device Registration Wizard from Basil UI Auto Discovery OFF ON Auto Discovery Setting Whole IP range

Physical Configurations 2 Basils Managed Device is less than 100 units Monitored Device is over 500 units Basil A Basil B Device Registration Method Device Registration Wizard from Basil UI Do not manage devices Auto Discovery ON Auto Discovery Setting IP Range 1 IP Range 2

Physical Configurations Managed Device is over 100 units Monitored Device is over 500 units 3 Basils Basil A Basil B Basil x Device Registration Method Device Registration Wizard from Basil UI Do not manage devices Auto Discovery OFF ON Auto Discovery Setting -- IP Range 1 IP Range 2

All configurations have been completed! How many Basils are required? How devices are registered? Managed and Monitored Total number of devices to be registered (including future scenario) How Auto Discovery setting needs to be made (in case when multiple Basils are installed)? IP range and subnet mask How IP range should be dividing among each Basil

Basil Installation at the Customer Site NRS Installation Flow Step 1 Customer Pre-Survey (to gather the necessary information for the installation) Step 2 Pre-Register Basil to the Center (to issue Basil Request Number) Device Configuration (Physically) (to configure the devices to connect with the Basil) Step 3 Basil Installation at the Customer Site (to select the devices to manage and/or monitor) Step 4 In case of managing the devices Step 5 Register the devices to the Center System (to complete the installation for managed devices)

Main steps for Basil Installation (at Customer Site)

Connect Basil to the Network (LAN) Basil Installation Step 1 Basil and PC Setup (to access to the Basil UI to set the necessary setting) Step 2 Connect Basil to the Network (LAN) (Input required information) Step 3 Connect Basil with the Gateway (Inputting the required information) Step 4-1 Device Discovery (to register the devices on site) Auto Discovery (to register the devices remotely) Step 4-2 Step 5 Register the devices to the Center System (to complete the installation for managed devices)

Connect Basil to the Network (LAN) Basil Installation Basil and PC Setup (to access to the Basil UI) Step 1 Step 2 Connect Basil to the Network (LAN) (Input the required information) Step 3 Connect Basil with the Gateway (Inputting the required information) Step 4-1 Device Discovery (to register the devices on site) Auto Discovery (to register the devices remotely) Step 4-2 Step 5 Register the devices to the Center System (to complete the installation for managed devices)

Basil & PC Setup (Cross Cable) Step 1) Connect the Basil (LAN 2) to the HUB Connect the PC to the Basil (LAN 1) Step 2) Change the PC Setting (IP Address/Subnet) Important : please note your original IP address Step2 : Change the setting of the PC IP : 192.168.10.2 Subnet : 255.255.255.0 Basil Interface Image LAN 1: 192.168.10.1 [Default] (Local Connection) LAN 2: ***.***.***.*** (LAN Connection) Cross Cable HUB Network Cable Other procedure is described in page 17 of Basil O/I. Customer Network (LAN) ***.***.***.*** * RCL recommends to use the Cross Cable as it is easier.

Procedure Connect the Basil and your PC Connect the power cable. Basil (LAN 2) to the Hub with a LAN cable Your PC to Basil (LAN 1) Make sure that you have to use a cross cable to connect your PC and Basil (LAN 1). Make sure that you have to change the IP setting of your PC to; - IP address: 192.168.10.2 - Subnet: 255.255.255.0 Connect the power cable. [ Page 13 of Basil O/I]

Now you can access to the Basil UI Locally (Customer Site)

Connect Basil to the Network (LAN) Basil Installation Step 1 Basil and PC Setup (to access to the Basil UI) Connect Basil to the Network (LAN) (Inputting the required information) Step 2 Step 3 Connect Basil with the Gateway (Inputting the required information) Step 4-1 Device Discovery (to register the devices on site) Auto Discovery (to register the devices remotely) Step 4-2 Step 5 Register the devices to the Center System (to complete the installation for managed devices)

Login as “RC Gate registrant” and input password “installation”. Connect Basil to Network (LAN) Type https://192.168.10.1 Login as “RC Gate registrant” and input password “installation”.

“RC Gate Registration Wizard”. RC Gate Registration Wizard Connect Basil to Network (LAN) Click “RC Gate Registration Wizard”. RC Gate Registration Wizard Input/Select required information Communication method: HTTPS or E-mail Request Number Time Zone Date & Time Network Settings DHCP, IP address, Subnet mask, Gateway address, Proxy server setting, etc. When DHCP is enabled, IP address is assigned by DHCP (you will be asked to restart the Basil before the step of Proxy server setting). Make a note of the IP address when DHCP assigns the IP address for the next login via LAN 2. [ Page 20 and 48 of Basil O/I]

Procedure Open Internet Explorer, and type “https://192.168.10.1” and enter. You will see the Basil UI. Login as “RC Gate registrant”. Password is “installation”. Select “RC Gate Registration Wizard”, and input/select required information in accordance with the wizard. If the DHCP is enabled, or specific IP address is inputted, the Basil will restart. After reboot, login again and check the IP address (when DHCP is used). It is possible to access the Basil via network from now on. [ Page 17 of Basil O/I]

IP Address has been set! Basil is now connected to Network (LAN) (at Customer Site)

Connect Basil to the Network (LAN) Connect Basil to the Gateway Step 1 Basil and PC Setup (to access to the Basil UI) Step 2 Connect Basil to the Network (LAN) (Input the required information) Connect Basil with the Gateway (Input the required information) Step 3 Device Discovery (to register the devices on site) Step 4-1 Auto Discovery (to register the devices remotely) Step 4-2 Step 5 Register the devices to the Center System (to complete the installation for managed devices)

“RC Gate Registration Wizard”. Connect Basil to the Gateway Input https://111.222.333.444 and login as RC Gate registrant https://111.222.333.444/user/websys/cgi-bin.cgi RC Gate Registration Wizard (continued) Input required information Proxy server setting Etc. Finally, Basil will make a communication with the center server via Gateway in Japan. Click “RC Gate Registration Wizard”. You can access Basil via network. Important : Restore the original IP address on your PC from 192.168.10.2. [ Page 20 and 48 of Basil O/I] LAN 2: 111.222.333.444 (example) (LAN Connection) HUB Network Cable Customer Network (LAN) 111.222.333.444 Basil Interface Image

Connect Basil to the Gateway Request No. Confirmation Process After inputting all required information according to the wizard, and click Next, Basil will perform “Confirmation Process”. [ Page 55 of Basil O/I] Click “Next” “Request No. confirmation was successfully completed.” will be displayed.

Connect Basil to the Gateway Registering the Basil After the confirmation was successful, and click Next, Basil will then perform “Registration Process”. [ Page 56 of Basil O/I] To register the Basil, it is making the actual communication with the center server in Japan.

Connect Basil to the Gateway Registering the Basil (continued) If “Registration was successfully completed” is displayed, all setting are completed. Click “Finish” to return to the top page. [ Page 56 of Basil O/I] Click “Finish” “Registration was successfully completed.” will be displayed if it is all done properly.

Connect Basil to the Gateway Login After the next login to RC Gate registrant, you will see this menu.

Procedure Open Internet Explorer, and type “https://111.222.333.444” which is the assigned IP address for the Basil. Before accessing the Basil, do not forget to restore the IP address of your PC from 192.168.10.2. Login as “RC Gate registrant”, and select “RC Gate Registration Wizard” again. Input the rest of required information in accordance with the wizard. When all required information is completed, the Basil will make a communication with the center server in Japan. Confirmation Process: To confirm the request no. Registration Process: To register the Basil in the center system. If it is successfully finished, the Basil installation procedure is completed at customer site. [ Page 48 of Basil O/I]

Basil can now communicate with the Gateway! (Customer Site)

Connect Basil to the Network (LAN) Device Registration Step 1 Basil and PC Setup (to access to the Basil UI) Step 2 Connect Basil to the Network (LAN) (Inputting the required information) Step 3 Connect Basil with the Gateway (Input the required information) Step 4-1 Device Registration (to register the devices on site) Step 4-2 Remote Registration (to register the devices remotely) Step 5 Register the devices to the Center System (to complete the installation for managed devices)

Difference between Managed & Monitored Monitored Devices: 1) Only MIB Information * Even if it can be a NRS Device 2) Mini. 1 hour polling Managed Devices: 1) More detailed Information * Counter by modes, Various Calls 2) Real-time Communication /or Mini. 3 minutes Polling 3) Remote Access possible Device Reporting (Simple) - Meter Reading Device Reporting (Detailed) - Meter Reading - SC/MC/CC, Supply Call - Remote Setting/Firmware

Connect Basil to the Network (LAN) Device Registration Step 1 Basil and PC Setup (to access to the Basil UI) Step 2 Connect Basil to the Network (LAN) (Inputting the required information) Step 3 Connect Basil with the Gateway (Input the required information) Step 4-1 Device Registration (to register the devices on site) Step 4-2 Remote Registration (to register the devices remotely) Step 5 Register the devices to the Center System (to complete the installation for managed devices)

Device Registration (Managed Device) On Basil UI (https://IP address of LAN port 2/index.html) User type : RC Gate registrant Password : installation Device Registration Wizard Step 1) Input the device IP range which you want to manage (e.g. 133.139.191.10, 133.139.192.5) Network (LAN) Network (LAN) 133.139.191.10 133.139.191.250 133.139.192.5 133.139.192.245 Basil 133.139.192.25 133.139.191.20 133.139.191.*** 133.139.192.*** Devices that are managed (remembered) by the Basil

RC Gate registrant and Select Device Registration Wizard Device Registration (Managed Device) Login as RC Gate registrant and Select Device Registration Wizard

Device Registration (Managed Device) To search the devices which you want to register as “Managed Device”, enter IP address search range and/or SNMP community name. Then click Next. [ Page 63 of Basil O/I]

Device Registration (Managed Device) The Basil will search the devices within the selected IP range. [ Page 65 of Basil O/I]

  Device Registration (Managed Device) Searched results will appear. Tick the check box of the device in [Select] column which you want to manage, then click Next. [ Page 66 of Basil O/I]   In the [Select] column above, Registered device will appear in masked (gray).

   Device Registration (Managed Device) Click [Obtain Request No.] to set the number to each device. Request number is set as shown. Click Next. [ Page 67 of Basil O/I]    In the [Connection Type] column above, - LAN (HTTP) indicates this device is “NRS Device”. - LAN (SNMP) indicates this device is “MIB Device”.

Device Registration (Managed Device) The Basil will communicate with the center server for registration.

Device Registration (Managed Device) The device with “OK” in the [Registration Result] is one which has succeeded in registering. Click “Finish” to return to the top page. [ Page 67 of Basil O/I] In the [Registration Result] column above, If “Failed” is displayed, device registration is failed. Click [Machine ID] and check the solution. You may find an error code instead.

Managing the devices have been completed! (at Customer Site)

Connect Basil to the Network (LAN) Remote Registration Step 1 Basil and PC Setup (to access to the Basil UI) Step 2 Connect Basil to the Network (LAN) (Inputting the required information) Step 3 Connect Basil with the Gateway (Input the required information) Step 4-1 Device Registration (to register the devices on site) Step 4-2 Remote Registration (to register the devices remotely) Step 5 Register the devices to the Center System (to complete the installation for managed devices)

Remote Registration (Auto Discovery) On Basil UI (https://IP address of LAN port 2/index.html) User type : RC Gate registrant Password : installation Auto Discovery Setting Wizard Step 1) Input the device IP range which you want to monitor (e.g. 133.139.191.1 – 133.139.191.255, 133.139.192.1 – 133.139.192.255 ) Network (LAN) Network (LAN) 133.139.191.10 133.139.191.250 133.139.192.5 133.139.192.245 Basil 133.139.192.25 133.139.191.20 133.139.191.*** 133.139.192.*** Devices that are monitored (remembered) by the Basil

Auto Discovery Setting Login Login as RC Gate registrant and Select “ Auto Discovery Setting Wizard”

    Auto Discovery Setting Procedure 1/2 Enable the Auto Discovery function Select “Use” to enable it Select “Permit” to enable the change of start schedule from the center GUI Select start schedule that is interval of Auto Discovery. Note: Do not set “Hourly” as the network traffic becomes too busy. Input SNMP community name as necessary Click “Next” [ Page 58 of Basil O/I]    

    Auto Discovery Setting Procedure 2/2 Initially, all accessible IP range by Basil are listed. Note: If two or more Basils are installed in the same network and Auto Discovery is used more than two Basils, be careful not to overlap the same IP range. [ See slide xx] Change the IP range and subnet mask as necessary Choose enable or disable Auto discovery will search only the IP range enabled. Add/Delete IP range as necessary Click “Next” [ Page 58 of Basil O/I]    

Auto Discovery Setting The Registered IP range is listed. Click “Finish” to return to the top page, or “Back” to correct settings.

Important 1 Before enabling the Auto Discovery, please note the following; Depend on the set IP range setting, it will take too much time for completing the device search. Our recommendation is to be set IP range within Class C segment. Examples about how long it takes to complete the device search by setting IP range. 1) When class B segment is set and 100 devices are in the network; (255x255–100) x 1 sec.* = 64925 sec. = 18 hours 2) When class A segment is set and 100 devices are in the network; (255x255x255–100) x 1 sec.* = 16581275 sec. = 4606 hours = 192 days * 1 sec. is for a maximum time to search one IP. If no device is in the IP address, it takes 1 sec. as time-out time.

Important 2 Before enabling the Auto Discovery, please note the following; If two or more Basils are installed within the same network, and Auto Discovery is enabled more than two Basils, be careful not to overlap the same IP range. See the next slide for some examples;

Example A Company Name: ABC Company No. of Devices in their office: 400 units (Ricoh products: 150 , Competitor’s products: 250) Their requested service is “Meter Reading” and “Reporting”, so “Monitored” devices are expected. Just in case, they decided only Ricoh products need to register as “Managed”. Required configurations No. of Basils to be installed: 2 Basils (Basil A, Basil B) No. of devices to be managed: 150 units No. of devices to be monitored: 250 units (Auto Discovery) Customer Network IP Range No. devices (): Ricoh Devices Basil A Managed= 100 Monitored= 0 Basil B Managed= 50 Monitored= 250 111.222.101.x 111.222.102.x 111.222.103.x 111.222.201.x 100 (50) 100 (0) Managed Registration = 100 units AD = OFF Managed Registration = 50 units AD = ON IP Range = 111.222.101.0 111.222.102.0 111.222.103.0 111.222.201.0

Example B Company Name: XYZ Company No. of Devices in their office: 1250 units (Ricoh products: 50 , Competitor’s products: 1200) Their requested service is “Meter Reading” and “Reporting”, so “Monitored” devices are expected. Just in case, they decided only Ricoh products need to register as “Managed”. Required configurations No. of Basils to be installed: 3 Basils (Basil A, Basil B, Basil C) No. of devices to be managed: 50 units No. of devices to be monitored: 1200 units (Auto Discovery) Customer Network IP Range No. devices (): Ricoh Devices Basil A Managed= 50 Monitored= 400 Basil B Managed= 0 Basil C 111.222.101.x 111.222.102.x 111.222.103.x 111.222.201.x 111.222.202.x 111.222.301.x 210 (10) 200 Managed Registration = 50 units AD = ON IP Range = 111.222.101.0 111.222.102.0 Managed Registration = 0 units 111.222.103.0 111.222.201.0 111.222.202.0 111.222.301.0

Example C Company Name: WWW Company No. of Devices in their office: 200 units (Ricoh products: 150, Competitor’s products: 50) Their requested service is “Meter Reading” and “Reporting”, so “Monitored” devices are expected. But they want toner replenishment service from next year among Ricoh Products, so all devices need to be managed at that time. Required configurations No. of Basils to be installed: This year, 1 Basil Next year, 2 Basil No. of devices to be managed: This year, 0 unit Next year, 150 units No. of devices to be monitored: This year, 200 unit Next year, 50 units This year Next year Customer Network IP Range No. devices (): Ricoh Devices Basil A Managed= 0 Monitored= 200 Managed= 100 Monitored= 0 Basil B Managed= 50 Monitored= 50 111.222.101.x 111.222.102.x 100 (80) 100 (70) Managed Registration = 0 unit AD = ON IP Range = 111.222.101.0 111.222.102.0 Managed Registration = 100 units AD = OFF Managed Registration = 50 units

Example D *: You can divide the same IP range by editing subnet mask. Company Name: BCD Company No. of Devices in their office: 900 units (Ricoh products: 50 , Competitor’s products: 850) Their requested service is “Meter Reading” and “Reporting”, so “Monitored” devices are expected. Just in case, they decided only Ricoh products need to register as “Managed”. Required configurations No. of Basils to be installed: 2 Basils (Basil A, Basil B) No. of devices to be managed: 50 units No. of devices to be monitored: 850 units (Auto Discovery) Customer Network IP Range No. devices (): Ricoh Devices Basil A Managed= 50 Monitored= 350 Basil B Managed= 0 Monitored= 500 111.222.101.x 111.222.102.x 111.222.103.0-128 111.222.103.129-255 111.222.201.x 111.222.202.x 200 100 120 180 100 (50) Managed Registration = 50 units AD = ON IP Range = 111.222.201.0 111.222.202.0 111.222.103.128-254* Managed Registration = 0 units 111.222.101.0 111.222.102.0 111.222.103.1-127* *: You can divide the same IP range by editing subnet mask.

Auto Discovery Setting Wizard Example D (continued) If you want to divide the IP range by subnet mask Auto Discovery Setting Wizard IP address IP range setting Subnet mask 111.222.103.0 ~ 127 111.222.103.0 255.255.255.128 111.222.103.128 ~ 255 111.222.103.128

Setting for Monitoring the devices has been completed Setting for Monitoring the devices has been completed! (at Customer Site)

Connect Basil to the Network (LAN) Register the devices to the Center Step 1 Basil and PC Setup (to access to the Basil UI) Step 2 Connect Basil to the Network (LAN) (Inputting the required information) Step 3 Connect Basil with the Gateway (Input the required information) Step 4-1 Device Registration (to register the devices on site) Step 4-2 Remote Registration (to register the devices remotely) Register Devices Manage Devices Step 5 Register the devices to the Center System (to complete the installation for managed devices)

[ Page 2-2 of Center GUI O/I] Register the devices to the Center Register Devices On Center UI    [ Page 2-2 of Center GUI O/I]  Select the Appliance 

[ Page 2-28 of Center GUI O/I] Register the devices to the Center Register Devices  Select the Device    Items with *: Mandatory items Others : Optional items [ Page 2-28 of Center GUI O/I]

Connect Basil to the Network (LAN) Register the devices to the Center Step 1 Basil and PC Setup (to access to the Basil UI) Step 2 Connect Basil to the Network (LAN) (Inputting the required information) Step 3 Connect Basil with the Gateway (Input the required information) Step 4-1 Device Registration (to register the devices on site) Step 4-2 Remote Registration (to register the devices remotely) Register Devices Manage Devices Step 5 Register the devices to the Center System (to complete the installation for managed devices)

[ Page 2-2 of Center GUI O/I] Register the devices to the Center Manage Devices    [ Page 2-2 of Center GUI O/I]  Select the Appliance 

[ Page 2-26 of Center GUI O/I] Register the devices to the Center Manage Devices   Select the Device [ Page 2-26 of Center GUI O/I]

Register the devices to the Center Manage Devices   Items with *: Mandatory items - After polling, Center tries to register the devices on Basil. Center can not access to Basil/device without any indication from customer site. So, as worst case, you have to wait for a hour (default : 1 hour polling) - To reduce the time, please make a test call from Basil https://xxx.xxx.xxx.xxx/ [RC Gate and Device Setting Wizard] Maintenance > Communication Server calls > Service test call Service Test Call

Registering the devices to the Center has been completed Registering the devices to the Center has been completed! (Sales Company Site)

APPENDIX

Test Calls from Basil and Device Name of Test call Operation Appliance Basil Service Test Call See the next slide Device MFP Remote Diagnostics Call (Manual Call) Clear, 0, 0, Stop for 3 seconds, then “Call” LP (4 lines LCD) Menu > Remote Services > Remote Diagnostic, then “Call” (2 lines LCD) “Escape” for 5 seconds, select “Remote Diagnos.”, then “# (Enter)” twice. To utilize the service test call, test call is effective at the following; Immediate execution Normally, you have to wait for max. 1 hour to execute your request (polling) from the center server, or notifying the event of device registration to the center server. By making a test call, appliance (Basil) could receive the polling request from the center immediately. E.g.: Basil/Device update/remove request from the center Notifying device registration from the customer site, etc. Connection Check Important: If you make a test call at a time when it is out range from the “Calendar” setting of the site in the center GUI, the Basil/Device will receive an error.

    Service Test Call from Basil Procedure How to make a Service Test Call Using this feature, the Basil can make a connection between the Basil and center server. [ Page 99 of Basil O/I]     Procedure Select “RC Gate and Device Settings” menu Select [Service Test Call] under Maintenance > Communication Server Calls Click “Start” Click “OK”

Service Test Call from Basil Showing the communication status Test call is successful if “Test Normal Finish (^^)v ” is displayed.

End of instruction! Congratulation for installing and registering Basil and devices.