Level 3 – Locating Information As a furnace repair technician, you must drain oil from a heating system before you can repair it. How many total gallons of oil are currently in the tank? A. 200 gallons B. 350 gallons C. 400 gallons D. 450 gallons E. 500 gallons Approximately how many gallons of oil does the tank hold altogether? 200 gallons 400 gallons 600 gallons 700 gallons 800 gallons

Level 3 – Locating Information As a furnace repair technician, you must drain oil from a heating system before you can repair it. How many total gallons of oil are currently in the tank? A. 200 gallons B. 350 gallons C. 400 gallons D. 450 gallons E. 500 gallons Approximately how many gallons of oil does the tank hold altogether? 200 gallons 400 gallons 600 gallons 700 gallons 800 gallons

Level 3- Locating Information You are the manager of Jim’s Auto Repair. According to the circle graph, what percentage of the cars that you have serviced have been Fords? A. 5% B. 10% C. 15% D. 25% E. 45% Which make of cars have you serviced the most? Volvo Honda Hyundai Ford Toyota

Level 3- Locating Information You are the manager of Jim’s Auto Repair. According to the circle graph, what percentage of the cars that you have serviced have been Fords? A. 5% B. 10% C. 15% D. 25% E. 45% Which make of cars have you serviced the most? Volvo Honda Hyundai Ford Toyota

Level 3 - Locating Information You are a florist in the Green Thumb Floral Shoppe. Jennie Lynn faxes in an order for a flower arrangement. She wants daisies, mums, and zinnias. The arrangement will be delivered to her cousin Ryan James at 265 E. Main Street, York, PA. Her budget is $75.00. The message should read “Dear Ryan, Best wishes for a Happy Birthday.” Ms. Lynn’s cell phone is 708-321-0000, and she paid using a Vista. What information is missing from the order? A. Mr. James’ delivery address B. Ms. Lynn’s credit card number C. the message D. the budget E. the kinds of flowers Ms. Lynn calls in to add some details to her order. She wants the flowers in fall colors and would like a small teddy bear placed at the center. Where should you write this? beside “Message” beside “Special instructions” beside “Other” beside “Mobile” Beside “Address” under “Information of Sender”

Level 3 - Locating Information You are a florist in the Green Thumb Floral Shoppe. Jennie Lynn faxes in an order for a flower arrangement. She wants daisies, mums, and zinnias. The arrangement will be delivered to her cousin Ryan James at 265 E. Main Street, York, PA. Her budget is $75.00. The message should read “Dear Ryan, Best wishes for a Happy Birthday.” Ms. Lynn’s cell phone is 708-321-0000, and she paid using a Vista. What information is missing from the order? A. Mr. James’ delivery address B. Ms. Lynn’s credit card number C. the message D. the budget E. the kinds of flowers Ms. Lynn calls in to add some details to her order. She wants the flowers in fall colors and would like a small teddy bear placed at the center. Where should you write this? beside “Message” beside “Special instructions” beside “Other” beside “Mobile” Beside “Address” under “Information of Sender”

Level 3- Locating Information 7. You are an administrative support worker. You are planning a competition for an office training event. The flow chart shows what will happen at the event. When do the competitors perform the skills challenge? A. directly after orientation B. directly after the tests are scanned C. directly before the tests are scanned D. directly after the top- scoring teams go to Round 2 E. directly before the top-scoring teams go to What happens if a team scores 50% on the skills challenge? The tests are scanned. The team is in the top 10. The teams perform the skills. The team’s test score is added to the skill score. The team is not recognized at the awards session.

Level 3- Locating Information 7. You are an administrative support worker. You are planning a competition for an office training event. The flow chart shows what will happen at the event. When do the competitors perform the skills challenge? A. directly after orientation B. directly after the tests are scanned C. directly before the tests are scanned D. directly after the top- scoring teams go to Round 2 E. directly before the top-scoring teams go to What happens if a team scores 50% on the skills challenge? The tests are scanned. The team is in the top 10. The teams perform the skills. The team’s test score is added to the skill score. The team is not recognized at the awards session.