Charity Registration No. 1002741 Overview of January – December 2016 THE GATEHOUSE PROJECT Overview of January – December 2016

Working with the homeless and vulnerably housed for nearly 30 years

The Gatehouse 2016 Was a busy year in relation to working with Guests, volunteers and fundraising. The local cuts to homelessness services did have an indirect impact on the project. The work at the Gatehouse in 2016 has been broken down into categories.

Guests 2016

Number of visits 2016 (on average) April 2016 (one week)=383 July 2016 (one week)=310 Sept 2016 (one week)=326 Dec 2016 (one week)=323

Gatehouse Housing Comparisons 2016

Additional food donations A range of Tesco stores continued to prepare and serve additional hot food on Tuesday evenings The Head Chef at Le Manoir started preparing and serving additional hot food on Friday evenings The Friday night Literacy Group developed a reading group and went of five local theatre trips

Partnership working We had no neighbour complaints in 2016 which is a great achievement by all Crisis Skylight started working with Guests who English is a second language once a week The Friday night Literacy Group developed a reading group and went of five local theatre trips

The Gatehouse Weekly Timetable 2016 Monday Clothes Donation Store Computers   Tuesday Tesco Hairdresser (approx. once a month) Wednesday Art Group Thursday Friday Literacy Group 5-7pm Reading Group 6-7pm Sunday Podiatrist (twice a month) Smoothie Sunday (once a month)

Volunteers 2016

The Gatehouse Annual Training Plan 2016

Strengthening the Volunteer Led Model New food bags for external volunteers Shared meetings with coordinators and staff (if requested) and quarterly meetings with coordinators Additional coordinators sitting on the monthly Management Committee meetings Adapting operational tasks to support delivery Recruitment of additional sandwich groups

Development 2016

Writing and implementing new policies Boundaries & Confidentiality Guidelines Data Protection (initial work) Managing Risk Coordinator & Staff Handbook Safeguarding Vulnerable Adults All policies incorporated into the new website A new volunteer database and guidelines

Re-design of the food storage area

Re-design of the clothes store

The first Gatehouse calendar

A One to One Project Worker (Guest request)

Fundraising 2016

A large amount of 2016 was spent fundraising The local cuts to services meant that other services were applying for our usual pots of money It was soon apparent that the organisation needed a designated fundraiser It was decided that there would be a staff restructure and the role of Assistant Project Director would cease We needed to address the years deficit and plan for future years in the current economy Instead the front line staff team would expand so to secure front line services An additional Senior Project Worker post would also be created A 10 our a week Administrator And a 12 hour a week Fundraising Coordinator posts would also be created

Thank you to our supporters- we couldn’t operate without you! Our sandwich makers Our soup makers Our front-line volunteers Clothes donators Food donators-that help us to reduce our annual food bill Our cooked food volunteers Our clothes store volunteers Our food hygiene volunteers Grant Awarding Bodies Charity of the year supporters Sponsored event supporters Regular standing order donators JustGiving supporters One off donators