So that knowledge gets better with age. © SAGE (Services and Advocacy for GLBT Elders) 2017

Annual in-person or web-based training credentials We are the voice of LGBT older adults receiving care. Annual in-person or web-based training credentials Introductions Continued SAGECare is SAGE’s LGBT aging cultural competency training credential program. For more information please visit www.sageusa.care. www.sageusa.care © SAGE (Services and Advocacy for GLBT Elders) 2017

Introductions What is your name? What is your role in your organization? How long have you worked with your organization? What do you hope to get from this training? © SAGE (Services and Advocacy for GLBT Elders) 2017

Working Agreements Help us create a safe, support space Listen for understanding. Openly share your knowledge and experience using “I” statements. Be curious. Ask questions! None are stupid. Everyone participate, no one dominate. (Or, “Step up, step back” or “Monitor your air time”) Focus your attention on the full group discussion. Keep cell phones on silent or off if possible. Keep confidences. (Or, “What’s said here, stays here” or “The Vegas Rule.” Assume good intentions. Others… © SAGE (Services and Advocacy for GLBT Elders) 2017

Important Terms LGBT-Lesbian, Gay, Bisexual and Transgender Sexual Orientation Lesbian Gay Bisexual Transgender Gender Identity © SAGE (Services and Advocacy for GLBT Elders) 2017

Survey Do you currently work with an LGBT older adult? Do you know anyone who is LGBT? © SAGE (Services and Advocacy for GLBT Elders) 2017

Impact of Negative Terms How do you feel when you are referred to by words you consider negative? © SAGE (Services and Advocacy for GLBT Elders) 2017

Deciding Use of Words Looking at these words, which ones feel the most appropriate to use? Which are you unsure of? Which would you like to be further explained or defined? © SAGE (Services and Advocacy for GLBT Elders) 2017

Approach to Language Given our discussion, definitions and their impact on older LGBT adults, what does this suggest about how you, as a provider of aging services might approach using terms with an LGBT older adult? © SAGE (Services and Advocacy for GLBT Elders) 2017

How to Check Our Assumptions Become aware of your assumptions about LGBT older adults. Learn more about your constituent. Ask open-ended questions, and really listen as he or she tells his or her own story. © SAGE (Services and Advocacy for GLBT Elders) 2017

Case Study Question What kind of health or social services does this person need? © SAGE (Services and Advocacy for GLBT Elders) 2017

Case Study & Timeline Debrief How do you see the events possibly impacting them and shaping who they are? What challenges might they experience if they want to use or are currently using your services? If you were in their shoes, what would you need to feel supported, safe and accepted at your organization? © SAGE (Services and Advocacy for GLBT Elders) 2017

Inclusion Inclusion means being a part of what everyone else is. Inclusion means being welcomed as a member who belongs to the larger group. © SAGE (Services and Advocacy for GLBT Elders) 2017

Individual Sharing Share a story about a time in your life when you didn’t feel included because you were “different” from or “other” than the people around you. What happened? How did it feel? How did others treat you? What did you do in this situation? © SAGE (Services and Advocacy for GLBT Elders) 2017

Messages What are some ways your organization might be unintentionally sending a message that LGBT older adults are not welcomed or accepted as part of your organization? © SAGE (Services and Advocacy for GLBT Elders) 2017

Diversity A group has members that are different from each other in various ways. What are ways you show inclusion and acceptance of other types of diversity that might be applied to LGBT older adults to help them feel safe to be themselves? © SAGE (Services and Advocacy for GLBT Elders) 2017

Best Practices Set a tone of respect Send an inclusive message Create safety Advocate for LGBT constituents © SAGE (Services and Advocacy for GLBT Elders) 2017

Large-Group Report Structure 10 second reminder of the individual Read the best practices Share group’s answers to the 3 questions © SAGE (Services and Advocacy for GLBT Elders) 2017

Learning Circle 1. What learning, insight, or thoughts are you taking away from this workshop? 2. Name one thing you would do differently, as a result of this training. © SAGE (Services and Advocacy for GLBT Elders) 2017

Contact Information Sadiya Abjani Training Specialist SAGE 212.741.2247 sabjani@sageusa.org © SAGE (Services and Advocacy for GLBT Elders) 2017