The Workforce of the Future Kimberly Nunnally Director of Human Resources NTCA-The Rural Broadband Association

Thanks for Inviting Me Kingston, TN native Recovering Attorney Softball Mom National Parks Enthusiast Proud UT and IU fan People Developer Strengths Cultivator

I Believe in this. . .

How Did We Get Here? Employee engagement Improved leadership Building a meaningful culture

Where are We Going?

Drivers of Change Demographics Technology Pace of Change Regulatory Change What does “Work” Mean Today? Workforce today is both older and younger than ever before Technology: Netflix, Uber Pace of change New social contact—younger workers may not stay, part-timers and contract workers Picture Source: https://laurenmichelepoetry.files.wordpress.com/2016/02/change-ahead-website-1024x484.jpg

What CEOs Are Looking for Today If you're good with people and you really, genuinely care about people then I'm sure we could find a job for you at Virgin. Richard Branson, founder and chairman, The Virgin Group I look for a positive attitude and are they easy to work with, are people gonna like working with them? Elon Musk, CEO, Tesla Motors and SpaceX

What CEOs Are Looking for Today I want to know, what’s your biggest problem and how can I solve it? Sheryl Sandberg, COO, Facebook We need happy people—we’re a people company that serves coffee, not the other way around. . . Howard Schultz, chairman and CEO, Starbucks Hire for attitude and train for aptitude. Disney Institute

The New Resume Fearless Creativity Resilience Consumer Technology Skills Support for Organization Skills Team Skills Hire for traits that enable ongoing renewal of skills Resilience = the capacity to recover quickly from difficulties Picture Source : http://previews.123rf.com/images/karenr/karenr1108/karenr110800057/10423767-A-sticky-note-on-a-cork-board-with-the-words-help-wanted-on-it-Stock-Photo.jpg

What Today’s Workers Want To make a difference No boss (or boss as a mentor) Collaborative work environment Flexible schedules Work-life balance Picture Source: http://blogs.cisco.com/wp-content/uploads/Millenialls-at-cafe-with-smart-devices-460x230.jpg

Workforce Trends Leadership gaps to be filled Workplace flexibility is important More benefit costs passed to employees Automation of jobs Generation Z! Diversity On-demand talent Forbes: Workplace Trends

Now is the time To Look at your Organizational Design Teams v. traditional organization structure Leadership Development Invest in the right people Continuous Learning Support it, expect it Picture Source: https://thumbs.dreamstime.com/z/antique-clock-15746549.jpg

Picture Source: https://www. torbenrick

“You can take my factories, burn up my buildings, but give me my people, and I’ll bring my business right back again.” -Henry Ford