Presented to RPS Professional Staff Fall 2017 Assignments & You Presented to RPS Professional Staff Fall 2017

Participants will be provided instruction on how room assignments are made in University Housing 1 Participants will be review the components of a student housing contract 2 Participants will be provided instruction on the room change process 3 Participants will be provided instruction on our 1st year live-on requirement 4 Participants will be provided information on hall opening and transitions 5 Learning objectives

Core Office Functions Responsible for bed assignments for 8300 students Generates approximately $50 million in annual rent revenue Maintains the core functionality of StarRez Assignments Module Imports/Exports to Banner, Parking Services, Student Accounts Front-line customer service Send community/hall-wide emails to students

Kim Ellis Assistant Director of Assignments & Contracts Michael Dale Assignments Coordinator Kim Felker Future Assignments Suzanne Reichner Current Assignments Vacant Billing & Database Mary Patman Records & Audits Vacant Communications

Assignments process First-Year Students November: Early Action Registration March: Regular Decision Registration Early May: Deadline to Register Late May: Room Selection Begins Late June: Room & Roommate Information August: Move-in! Assignments process First-Year Students Semester Breakdown 200 – Summer 5100 – Fall 200 – Summer

Less-traditional spaces RA Rooms Supplemental Expanded

Assignments process Returning Students Late December: Registration opens End of January: Priority Registration ends 1st week of Feb: Same Room Sign-Up 2nd week of Feb: Same Building Sign-Up 2nd week of Feb: General room selection begins (round 1) Late Feb – March Round 2 and Round 3 RSU March-July Waitlist assignments Assignments process Returning Students ~650 graduate students ~2200 undergraduate students

Contracts & Requirements

Housing Contract Unified contract for apartments and residence hall students Legally-binding Covers Cancellation Process Contract Period Outlines some rules and policies

First Year Live-on requirement All first-year students required to live on campus Exceptions Live with a parent in Athens or adjacent counties 21 before the first day of classes Compelling circumstances

Emotional support animals Register with DRC (or Staff/Faculty Relations) DRC verifies need and notifies HAO HAO sends paperwork to individual to complete HAO notifies hall staff of ESA

Room Change process

Making a request Log on to The Dawg House Join up to 3 “Wait Lists” Priority given on when student joins the list Can be deprioritized based on any criteria (specific room, roommate) Roommate should also make a request

Regular Priority Emergency Choose an adventure Student submits request on TheDawgHouse Desired roommate also has to submit request Offers sent out Monday and Tuesday Moves happen Thursday-Sunday Priority When mediation isn’t working and concerned of bigger problems to come Student is moved during normal process, but extra weight is given to student’s request Emergency When an AD has decided that a student cannot stay in the room any longer Could be facilities or behavioral reasons Moves occur outside of typical room change timeline

How a room change looks for staff Monday/Tuesday Student is offered a room change Wednesday All room change offers have to be accepted by 10am List of changes sent to AC/RHDs Thursday-Sunday Room changes occur Monday RICs should be sent to HAO How a room change looks for staff

Students have A whole new reason to look forward to the weekend It begins! Student goes to front desk of new community to pick up new key DA issues the key in StarRez Student is given new RIC Card access is enabled beginning Thurs. Student moves belongings The student has until Sunday at 5pm to complete the move Checking Out Student schedules a checkout time with their current RA. The RA checks the student out of old room and into new room Following Week Student will see any updated room rates appear on student account (if different rate) Students have A whole new reason to look forward to the weekend

Opening!

Early arrivals & Transitions Community Offices coordinate on an ongoing basis Early Arrivals: August 5 @ Noon (or earlier) Band Spirit Hunker Down volunteers International Student Life FRC dean assistants

Super Sunday and beyond Opening Halls open August 6 @ 7 a.m. Check into StarRez when student arrives “Tentative” bookings Automated welcome messages No Show Reports Distributed to staff Monday, August 14 Due back to HAO by Wednesday, August 16 @ 4 p.m.

Let us help you In-depth StarRez training Learn more about reporting Navigating Occupancy Graph Create your own Dashboards Report Manager is your friend! Dashboard information

Help us help you Check-in/out students as they transition Send over RICs Need a report or data? Ask in advance! Ask questions!