Ricoh TotalFlow Print Manager version 4.1 An introduction to TotalFlow Print Managerversion 4.1 July, 2016

RICOH TotalFlow Print Manager Overview and Workshop Introduction RICOH TotalFlow Print Manager Overview and Workshop In this workshop we will review two customer solutions and the configurations used to provide a good result. The class will recreate the settings as an exercise. FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Workshop Agenda Product Instruction Overview Customer case 1 – CRD (Central Reproduction Department or commonly called in-plant) Profile and Requirements Solution Diagram Lab 1 – Solution Configuration Questions Product Instruction Overview Continued FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Workshop Agenda - continued Customer case 2 – Small Commercial Printer Profile and Requirements Solution Diagram Lab 2 – Solution Configuration Questions Product Instruction Overview Lab 3 – How to demonstrate easily FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH TotalFlow Print Manager Product Overview FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH User Interface User Interface Web browser-based interface that authorized users can access from any Windows system that has access to the network Consists of pages that lets users do specific tasks Operations page Queues page Configuration page Reports page FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH User Interface Operations tab – main job and printer status FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH User Interface Queues tab – visual presentation of scheduled work FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH User Interface Configuration tab – settings for most operations FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH User Interface Reports tab – choice of job or printer FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

Printer Types Physical printer connections Virtual printer connections FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

Job Flow to Physical Printer Virtual Printers Physical Printers Job flow Virtual printer Inputs (what user sees) Physical printer connections PM Features: Scheduling Error recovery Workflows Reprints Etc. User submits jobs to Virtual Printers O FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

Basic Example Virtual Printers Physical Printers PM Features: Job flow Virtual printer “Test” Physical printer “RICOH Pro 5100” PM Features: Scheduling Error recovery Workflows Reprints Etc. User submits jobs to Virtual Printer “Test” FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

Printer Pool Example Virtual Printers Physical Printers PM Features: Job flow Virtual printer “Test” Physical printer “RICOH Pro 5100_A” and RICOH Pro 5100_B” PM Features: Scheduling Error recovery Workflows Reprints Etc. User submits jobs to Virtual Printer “Test” FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Physical Printer Types Job Ticket – “Smart” connection with full setting support, such as Ricoh Production Printers. Pass Through – Print data is just sent to the printer without PM setting the options. Useful for printing to unsupported printers (or doing demos, as we will see later) FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printers Printer Types Job Ticket Printers FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printers Job Ticket Printers - Status FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printers Job Ticket Printers – Properties | General FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

Printer Language - Details This feature allows the support for switching between PostScript and PDF / JDF printer language for job ticket printers. The difference between these two configurations consists of some additional printer capabilities in the PDF / JDF printer language. RICOH CONFIDENTIAL

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printer Language - Details Functional behavior When creating a job ticket printer the PostScript printer language is set as the default value. If connection to a printer through PDF / JDF cannot be done then the default value is used. If the printer is not available then the default value is used. If a connection to the network is not established then the default value is used. FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printers Job Ticket Printers – Properties | Customize FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printers Job Ticket Printers – Properties | Scheduling FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printers Passthrough Printers - Properties FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printers Passthrough Printers – Command Syntax The LPR command is used in the Command box For the server option (-S), use the host name or IP address of the printer For the printer option (-P), use the name of the print queue for example: lpr -S printer -P print_queue note: a typical name of the print queue on a passthrough printer is PASS Use the getFileName or getAbsoluteFileName method to specify the name of the print file - getFileName: continues to search for a file even if the requested data type doesn’t exist and if it finds a print file of data type unknown, it returns the name of the file - getAbsoluteFileName: fails if a file of the requested data type does not exist FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printers Passthrough Printers – Command Syntax Examples: To search for a print file when you know the data type: ${getFileName(print,Datatype,read)} ${getAbsoluteFileName(print,Datatype,read)} To search for a print file when the data type might be one of several data types: ${getFileName(print,(Datatype1,Datatype2...),read)} ${getAbsoluteFileName(print,(Datatype1,Datatype2...),read)} Where print specifies that you are searching for a printable file. Where read specifies that the print command reads the job file from the print spool. lpr –S printer_IP –P PASS ${getFileName(print,(ps,pcl,pdf),read)} FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printers Passthrough Printers – Properties | Customize FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printers Passthrough Printers – Properties | Scheduling FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printers Passthrough Printers – Properties | SNMP FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printers Printer Pools Groups of printers that works together for maximum efficiency. When a job is sent to a printer pool, TotalFlow PM assigns it to the printer that can print it fastest. FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printers Printer Pools FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Printers Printer Pools The same printer can be used in more than one printer pool Representative printer: Represents the properties of the printer pool Copy Split: Used to increase the speed of the printing process Copy Split Threshold: The maximum number of copies before the Copy Split functionality is triggered FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer – Add/Copy FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer – Add/Copy FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer – Properties | General FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer - Properties | Hot Folder FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer – Properties | Hot Folder FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer – Properties | Hot Folder FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer – Properties | Status FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer – Properties | Banner Page FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer – Properties | Job Properties FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer – Properties | Job Properties FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer – Properties | Job Properties FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer – Properties | Job Properties FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer – Properties | Job Properties FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer – Properties | Job Properties FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Virtual Printers Virtual Printer – Properties | Job Properties FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

Customer Case 1 - CRD University in southern United States COMPANY OVERVIEW Resources Three full time staff plus two or more part time (students) depending on seasonal work. two 8100 family printers (GW only) 5100 family color printer (with Fiery) Other non-Ricoh legacy printer Finishing included Booklet maker, cutter, folder (on and off line) Support about 20 different stocks University in southern United States Profile Print shop provides scheduled and POD services to university environment. Work includes bound financial reports, flyers, course packs, hard copy – mixed reproductions with assembly, some tabs, student guides.

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Customer Pain Points 1 Press operator must manage jobs on each printer, cannot easily move job to another printer. Operator receives content in PDF, Word, etc. and must prepare for printing. 3 2 4 Operator submits job to specific printer using printer driver. May not know printer availability or load. Jobs submitted for one printer are specific to that printer. Reprints must be on the same machine or resubmitted. FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Requirements Customer requirements included: Must allow assembly of varied input from staff and students, such as PDF, MS Word, hard copy, etc. Must optimize output between color and black and white printers Must support mixed GW and Fiery environment Must provide queue management Must provide reprint capability FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

PM supports job move, error recovery, resource scheduling Customer Solution Prep allows easy job assembly with correct media and finishing 1 Press operator must manage jobs on each printer, cannot easily move job to another printer. Operator receives content in PDF, Word, etc. and must prepare for printing. 3 Jobs can be moved between Fiery and GW printers easily 2 4 Operator submits job to specific printer using printer driver. May not know printer availability or load. Jobs submitted for one printer are specific to that printer. Reprints must be on the same machine or resubmitted. PM will balance job flow to available printer FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Lab 1 University Solution Steps Print Manager installation Add printers and printer pool, using dummy printer procedure if necessary Set media in created printers Configure virtual printer Enable printer and virtual printer Test print FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Lab 1 Questions? FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

Notifications Can be used to create and modify notifications for printers and jobs

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Job Submission Tool Job submission tool button FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Job Submission Tool FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Job Submission Tool Job Submission – (file selection) FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Job Submission Tool Job Submission – (file selected) FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Job Submission Tool Job Submission – (job setup tab) FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Job Submission Tool Job Submission – Send job to printer FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

Set number of copies of a job It’s very common for a user to want to change the copy count of a job and then print or reprint. With TotalFlow PM 4.1.0, the user can set the copy count by just right-clicking on a job and opening a specific dialog for setting the number of copies.

Set number of copies of a job Using “Number of Copies for Job” dialog the user can set the copy count much quicker than opening the Job Properties dialog.

PDF Drivers Windows and Mac client drivers PDF only, not translated to PostScript during submission Windows drivers are signed Uses the same job ticketing interface as virtual printer settings and the job submission tool. RICOH CONFIDENTIAL

Windows Driver - Details A few details about the new features This 4.1.0 version is a signed driver. The driver signature enforcement procedure needed for previous driver version on some operating systems is no longer requested. The following screen appear during install: RICOH CONFIDENTIAL

Customer Case 2 – Small Commercial Printer COMPANY OVERVIEW Resources Approximately twenty full time employees working in various areas including production print Ricoh C900 Color printer and finisher Ricoh 1356 printer Minolta 1050 BizhubEncad and Novajet wide format Duplo, Muller Martini and Challenge finishing Other offset and offline production equipment inventory Small marketing services provider in Virginia Profile Primarily a business to business services offering, including full line print, online and contact driven promotional products.

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Customer Pain Points 1 Press operator must produce a proof copy to verify, then produce production run manually. Operator receives or updates content. May be versioned. Other submitters may complicate print order. 3 2 4 Operator submits job to a printer, but may have to manually split copies if more than one printer is to be used. Must communicate with press operator. No media scheduling, no operator instructions with jobs, difficult to recover errors. FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Requirements Customer requirements included: Varied input from business customers, often with minor changes from previous versions Must manage high volume continuous print flow with balancing Must support mixed environment Must provide queue management with resource based scheduling Must offer cross platform (Mac/Windows) job submission FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

Customer Solution Proof copy and many copy split can be handled easily Prep and PM submission tools streamline job submission 1 Press operator must produce a proof copy to verify, then produce production run manually. Operator receives or updates content. May be versioned. Other submitters may complicate print order. 3 2 4 Operator submits job to a printer, but may have to manually split copies if more than one printer is to be used. Must communicate with press operator. No media scheduling, no operator instructions with jobs, difficult to recover errors. Copy count and instructions can be entered, while allowing single copy proof Jobs are grouped by media, can be held on instructions. FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Lab 2 Marketing Solution Provider - Solution Steps Print Manager installation (completed earlier) Add printers including dummy printers as necessary Configure media for different printers Configure virtual printers Enable printers and virtual printers Download Windows print drivers to client and install Demonstrate PDF print drivers and PM Job Submission tool FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH Lab 2 Questions? FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

Notifications Printer Notifications

Notifications Printer Notifications

Notifications Virtual Printer Notifications

Notifications Virtual Printer Notifications

Notifications Virtual Printer Notifications

Notifications Job Notifications

Notifications Job Notifications

Security Security includes determining who can access TotalFlow PM and what functions they can perform Users must have a TotalFlow PM user name and password to access the system and to perform TotalFlow PM actions Administrators can change the password of other users Administrators can limit the hosts that are allowed to use the LPD protocol to submit jobs to virtual printers

Security Access to Ricoh TotalFlow PM is controlled with user names and passwords Each user has a level of authority based on job requirements - Administrator: unrestricted control of the system - Operator: more restricted ( can’t view the Configuration, Reports, and Workflow pages), etc.. - Monitor: very restrictive ( can only view the Operation and Queue pages)

Licensing - Support For Options Both the License Manager application and the About dialog of the TotalFlow PM web UI display the information for each possible option similar with the information for the license of the base product; if valid trial (and the remaining days), trial expired, no license or permanent license. A license key file may contain a permanent license for both the base product and one or more options. Or, the option could be purchased separately, with a separate license key file for it. In either case, the license for the option is installed in the same way with the license for the base product.

Licensing - Support For Options This is how the license information is displayed in TotalFlow Production Manager 4.1.0 with a trial license.

Licensing - Support For Options This is how the license information is displayed in TotalFlow Production Manager 4.1.0 with permanent:

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH How to Demonstrate Configuration Create one real printer Create two pass through printers Create pool printer with real as representative Create virtual printer and enable all but real printer Show Use submission tool to send PDF file to VP Show job split to two pass through printers Show notification options Show reprint and reports Show workflow options if Production Manager FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

Demonstrate submitting a job to printer pool with copy split LAB 3 Demonstrate submitting a job to printer pool with copy split (steps on next page) FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

Demonstration setup steps LAB 3 - continued Demonstration setup steps Make sure a physical printer is available Create two pass through printers Command is “ping –n 2 –w 1000 1.2.3.4” return code is 0, 1, SNMP is OFF Create printer pool with physical printer as representative, plus pass through printers. Disable physical printer. Enable copy split with 10 copies Save and enable pool. Create a virtual printer for the pool Send a job with 50 copies and verify that 25 print to each pass through printer. FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

Congratulations! Questions?

Thank you.