Beginners IT Disability Support Service

Outline PC suites – accessing applications Saving/back-up Organising files Library service desk Printing Word processing Blackboard Wireless

ISS website http://www.nuigalway.ie/information-solutions- services/services-for-students/

Email http://www.nuigalway.ie/information-solutions- services/services-for-students/email/ MS Office 365 J.bloggs1@nuigalway.ie and your campus account password Available from all common browsers Official means of communication from the university Office pro plus – free to download for all students Word, Excel, PowerPoint, Outlook, Access & more

Real time availability Login with your campus account PC suites http://www.nuigalway.ie/information-solutions- services/services-for-students/pcsuites/ 21 General access suites 47 Departmental suites Real time availability Login with your campus account Core applications – Office, Endnote, SPSS, IE & Firefox Printing

Accessing applications Launch applications from NAL window

Saving/back-up http://www.nuigalway.ie/information-solutions- services/services-for-students/networkstorage/ U: drive storage 100Mb disk space Accessible from all PC suites and off-campus from https://myfiles.nuigalway.ie/ Safest place to save to – you must back-up your files!!! Do not save to desktop in the PC suites – always know where you are saving to

Organising files Folders for each subject/semester

Library and IT Service desk http://www.library.nuigalway.ie/servicedesk/ Ticketing system https://servicedesk.nuigalway.ie/ Email: servicedesk@nuigalway.ie Telephone: 091 493399 Support to students with account queries, passwords etc. Opening hours: Monday to Friday 08:30 to 22:00 Saturday 09:30 to 13:00

Printing http://www.nuigalway.ie/information-solutions- services/services-for-students/printing/ From all PC suites and from wireless (your laptop) Direct printing or release printing Printing costs €0.08 for black & white €0.12 for double-sided Purchase print credit online from: https://printcredit.nuigalway.ie or use cash at prink kiosks View balance from same online site

Printing options Printing from PowerPoint – 6 slides per page

Printing options Printing from MS Word Double sided default in suites Make settings at PC

Editing – select all or Ctrl + A Word processing Formatting Editing – select all or Ctrl + A Line spacing

University’s virtual learning environment Blackboard mobile app http://www.nuigalway.ie/information-solutions- services/services-for-students/blackboard/ University’s virtual learning environment Blackboard mobile app Search for Blackboard Mobile Learn Install app Search for National University of Ireland, Galway

Accessible across campus WiFi http://www.nuigalway.ie/information-solutions- services/services-for-students/wifi/ NUIGWiFi Accessible across campus Login page appears automatically when you open browser Wireless printing – need to download wireless print package http://www.nuigalway.ie/information-solutions- services/services-for- students/printing/nuigwifiprinting/

Anti Virus http://www.nuigalway.ie/information-solutions- services/services-for-students/security/ McAfee free to download for all students Your responsibility it download and keep up-to-date Malware also recommended All available to download from ISS website

Questions